สถานีชินาโนะ-โออิวาเกะ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

The atmosphere was homey and very clean, and all the staff were extremely kind. It was late July, but the temperature wasn’t too high and the humidity was low, so it was very comfortable—Karuizawa really is wonderful. We stayed for two nights, but on the second night my son became unwell, and I’m very sorry for the trouble we caused. Even though it was sudden, a staff member said, “Please let us know if there’s anything we can do,” and they also helped us check out quickly that same day—thank you so much. By the next day my son was feeling better and said, “Karuizawa was fun—I want to stay at that Hotel again.” I’m also sorry this Review is so late. I will contact you again separately. There was an unexpected issue and I panicked a bit, but I made another special memory in Karuizawa after a long time. Thank you very much.

The surroundings were wonderful, and this has become a Hotel I’d love to stay at again. The walking paths were lovely, and my dog looked like they really enjoyed the walks. There’s also a veterinary clinic nearby, which was reassuring. We’ll be back. It rained on the day we left this time, so next time we hope for sunny weather… There also seem to be some great shops nearby, so I’d like to explore them.

We stayed in a pet-friendly Room. We have used many Hotels before and expected some odor since dogs stay there, but at this Hotel my wife and daughter, who are sensitive to smells, were happy to say they didn’t notice any at all. Also, when we mentioned that our dog cannot stay alone in the Room, we truly appreciated your thoughtful consideration. Thanks to your kindness, it was a refreshing trip for us.

Although it rained, we still had a truly wonderful time as a family—it didn’t bother us at all. The Facility was very quiet and relaxing, a special place where you can forget everyday life and unwind. Everything we needed was well provided, and our stay was very comfortable. The staff were also genuinely pleasant, and we really appreciated their thoughtful, unobtrusive care. The restaurant we used during our stay was excellent as well! The food was truly delicious and became one of the highlights of our trip. As parents, we were so happy to see our children enjoying every bite. There is also a convenience store nearby, which is handy for quick shopping. Since it rained this time, we’d love to visit again in a season with nicer weather. On the way home, our whole family kept saying, “Let’s come back.” Highly recommended for anyone looking to relax in Karuizawa!

This was my first stay here. The building, the Room, and the facilities were all new and clean, so I had a very comfortable stay. The on-site dog run was also spacious and well maintained, which was great. For breakfast, I ordered the bacon open sandwich and it was delicious. One comment: when taking a bath, there was nowhere to place clean clothes or clothes I had taken off, which was inconvenient. Even a small basket or stand would be helpful if provided.

We stayed here to celebrate my husband’s birthday. The entire property was spotless, and the Room was wonderful. From the moment we arrived, it felt like a special escape from everyday life. All of the staff were extremely courteous, and we could feel their thoughtful attention throughout our stay, which made our time there truly comfortable. Both dinner and breakfast were absolutely delicious, and we enjoyed every dish. Everything was excellent, and mealtimes were especially memorable during this stay. We were completely satisfied with everything—the Room, the food, and the service. Thank you for such a wonderful time. We would love to visit again.

While looking for an Accommodation where we could stay with our dog, we discovered “Wa no Ie” and stayed there as a family. Pet-friendly Hotels are surprisingly easy to find, but since we were going to Karuizawa, we wanted a place that truly felt luxurious and where we could enjoy time with our pet both indoors and outdoors. That’s when we found Wa no Ie—an outstanding piece of architecture surrounded by nature—and after seeing the photos, we decided almost immediately. When we arrived, the sense of unity between the building and the natural surroundings was even more impressive than in the pictures. The greenery visible through the windows and the light streaming in made it an incredibly comfortable space. Because we were traveling with a child and a dog, our only concern was the number of stairs. However, before our stay they had already set up baby gates in advance, so both our dog and child could relax safely without any worry of falling. We really appreciated this thoughtful attention to detail. The interior was spotless, and the area around it was truly quiet. Personally, I loved feeling removed from city noise—almost as if it were just us alone in the forest. In the morning, I woke up naturally with sunlight and found myself thinking, “How long has it been since I last woke up like this?” My wife and child baked sweets and played games while our dog relaxed with us—it’s a place where you end up wanting to enjoy simply spending time there rather than going out sightseeing. If possible, I honestly wished we could have stayed for several more days—living there while working remotely. It’s rare to find an entire-home rental that offers all three: nature, luxury, and an environment where you can stay together with your pet. We would absolutely love to stay here again whenever we visit Karuizawa. Thank you for such a wonderful time.

I have visited Harvest in Old Karuizawa many times, but this was my first stay in Naka-Karuizawa. With the Hotel’s spacious, open interiors and a courtyard with wonderful views, I was able to enjoy a calm, luxurious time for adults while taking a stroll around the grounds. The “Tsumugi Course” dinner was not only delicious but also beautifully presented and a delight to the eyes. At the breakfast buffet, there was an “Autumn Vegetable Dashi Shabu-Shabu,” which was excellent. I also couldn’t resist the tasty multigrain rice porridge and the wide variety of breakfast breads and sweet buns—and ended up eating far too much. It was a wonderful Hotel that let me fully enjoy Karuizawa hotel life, like an adults-only hideaway. I would definitely like to stay again.

This was our second stay, the first in two years. Just like last time, the place was thoroughly cleaned and we had a very comfortable stay. We also enjoyed the Tsuruya apple juice (I believe it was a repeat-guest perk). What we love most about this Accommodation is the great location and how comfortable it is not only for people but also for dogs. The fenced yard covered with wood chips can be used as a private dog run, so we could skip walks when needed—easy for us, and our dog looked like they were having a great time too. The only inconvenience is that there are no amenities such as a skincare/lotion set, but we knew this in advance from the Accommodation information and brought our own, so it wasn’t an issue at all. Please keep this in mind if you plan to stay here. There were two hair dryers provided, which was great since our two teenage children could use them at the same time. The foot bath was also wonderful. Soaking our feet after waking up while drinking the provided drip coffee felt like forest bathing and was truly relaxing. Contactless check-in and check-out were easy and very convenient. Because everything is contactless, we didn’t meet any staff in person, but everything was well prepared for a comfortable stay—thank you very much.

We stayed for a relatively long visit of 4 nights and 5 days with our family and two Chihuahuas. The Room was clean, and we had a comfortable stay. Since we were staying for an extended period, we cooked quite often. It was great that the kitchen appliances were well equipped, but it was disappointing that there weren’t many dishes. It was also very convenient to be able to walk to Tsuruya in about 15 minutes. If I had to ask for one more thing, having rental bicycles at Hafumo would likely make it easier to get around and expand our range. When we visit Karuizawa again, we would love to stay here again.

We stayed with three family members and our dog. The building nestled in fresh greenery was truly beautiful, and the extraordinary Room space was amazing! At night, we dimmed the lights, played jazz, enjoyed some drinks, and relaxed at our own pace. Our daughter also played the lovely piano for us—it was such a luxurious time. There were Jenga and playing cards provided, and it was surprisingly fun to play them in such a unique setting! The morning bath surrounded by greenery was also wonderful—every moment was truly special. Our daughter was thrilled and said she wants to stay here again next time we come to Karuizawa, and we had a fantastic time overall. Thank you as well to the staff for being so friendly and kind!

The Accommodation is affordable, which is very helpful. However, it is a three-story building and there is no elevator, which can be inconvenient.

I chose this Hotel because I wanted my elderly father, who has trouble walking, to enjoy an Onsen, and the Room had a private Onsen. When I mentioned that he struggles with steps, they kindly took photos and sent them to us, so we were able to visit with peace of mind. The Onsen is small but open-air, and it felt wonderful. He was truly happy to be able to soak in an Onsen again after a long time. Every dish was delicious, and there was more than we could finish—we were very satisfied. Above all, every staff member was extremely kind, and we had a very comfortable stay. It’s also convenient because there is Shuttle Service from the station. We would definitely like to visit again.

I was a bit worried after reading the Reviews, but it turned out to be a great value Hotel. The building is old, but it was well cleaned, and the view from the window was nice. In the lounge, you can enjoy coffee and house wine, and dinner was a set course meal. It’s simple French cuisine, but I felt it was very reasonably priced to have meals included at this rate (it may have been an especially good Plan by chance). Since I stayed for work, this Hotel offered excellent satisfaction for the price. Of course, I wouldn’t really recommend it to those looking for a luxury Hotel, but I highly recommend it for groups of friends or families who want a good-value stay. I’d love to stay again.

The rooms, terrace, and BBQ area were all very clean, and it was a wonderful Accommodation with thoughtful attention to detail. The grill we reserved in advance was perfectly prepared, and there was a great selection of insect repellent items, dog supplies, indoor games, and welcome drinks—our whole family was more than satisfied. We would love to stay again! Thank you so much!!!

We stayed here for my husband’s birthday trip and also requested a birthday cake. Throughout our stay, we felt the staff’s thoughtful hospitality, and it was a Hotel we would love to return to. We were also grateful to be upgraded to a higher-grade Room free of charge—every service was truly appreciated. The calm atmosphere allowed us to relax and enjoy our time. Thank you very much.

We’re a couple who look forward to staying in private rental Accommodations with our dog a few times a year. On our first trip back to Karuizawa in a while, the three of us (including our black Shiba) enjoyed a relaxing two-night stay at Murasakishikibu. We bought groceries locally and used the provided kitchen utensils and equipment (most essentials are available!). Having a washer and dryer was also very convenient for doing laundry. We felt the layout was comfortable for dogs as well. Since we stayed as two guests, the second floor could not be used. Because our dog tried to go up the stairs, we used luggage and cushions as a makeshift barrier; it would be nice if there were a simple safety gate if possible. Perhaps because the weather wasn’t sunny, the humidity was very high (70%–80%). We tried using the air conditioner’s dehumidifying mode, but with the high ceilings it didn’t work very effectively, so it felt a bit damp inside. That said, the high ceilings were wonderful and gave an open, airy feel. Overall, we’d rate it 4 stars!

Thank you for a very comfortable stay. We also appreciate the Room upgrade. It was a wonderful Accommodation in a great location (quiet and conveniently close to town), and pet-friendly Accommodations are hard to find. We would love to stay again if we have the opportunity.

This is our family’s favorite vacation rental. The owner is kind and attentive, and sharing local tips is always a big help. The Room and bathroom are spacious and well maintained, so we can relax and enjoy our stay. Even my elderly mother feels comfortable traveling here, so we stay at Shirakaba Terrace every year in early summer and autumn. We bring our two dogs each time as well; they’re used to it now, spending time freely in the garden dog run and sleeping soundly at night. We’d love to visit again in autumn to see the fall foliage.

Thank you very much for your hospitality! I usually stay at a hotel when visiting Karuizawa, so this was my first experience staying in a vacation rental. However, it was not inconvenient at all and very enjoyable. The kitchen utensils were plentiful, and we had fun cooking vegetables and meat purchased from Hotsuchi Ichiba. The amenities were great overall; the bath towels and face towels were fluffy and comfortable to use. However, it was slightly disappointing that some towel fibers stuck to my face and body after use. Still, I would love to stay here again. Thank you very much!