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The entire Hotel was very clean and comfortable. The Onsen was not too hot, just the right temperature, allowing us to relax. The shower booth was very spacious and had a sense of cleanliness. The scent of the shampoo and conditioner was so pleasant that I ended up purchasing t

The course meal accompanied by live cello music was exceptional. The breakfast buffet also had high quality, featuring roast beef, roast pork, smoked salmon, smoked chicken, Camembert cheese, pickled vegetables—everything I love—and I was very satisfied. At Cypress Resort Hot

The tatami Room was spacious, very clean, and truly impressive. The green scenery visible from the window was also stunning and highly satisfying. The breakfast buffet was delicious, featuring vegetables from Nagano Prefecture. The large public bath was also very satisfying

The lemon cake was also incredibly delicious. The evening free-flow session was not crowded, allowing us to enjoy an elegant time in the lounge, which my husband thoroughly enjoyed as well. For breakfast, as buffets are becoming challenging for elderly guests like us, having a

The bathroom was also spacious, equipped with a washing area and chair, allowing for a very relaxing bath time. After running, I could stretch in the Japanese-style room, which made my stay truly comfortable. Thank you for your hospitality. I am planning to visit again at t

I have visited many Onsen Ryokan and Hotels, but the Japanese dinner and breakfast served here were unquestionably among the very best—truly top-tier quality. The location is also excellent, offering a wonderful setting where you can fully enjoy Karuizawa’s rich natural surroun

When I couldn’t decide which perk to choose, they explained everything clearly, which I really appreciated. The Room was clean and comfortable, and I was able to relax. I also enjoyed the welcome drink and the board games. The next day’s perk—late checkout until 12:00—let m

A newly opened property near Karuizawa Station—just a short walk from the T-Site, less than 5 minutes to Ohga Hall, and with easy access to the outlet mall. The lobby has a Mikado Coffee machine, so you can enjoy delicious coffee anytime, and the Room was more spacious than expe

My sister and her husband from the U.S. visited Japan, and we used this accommodation for a one-night trip with our parents. The maisonette had 3 rooms with baths, each spacious, and the first floor featured a kitchen-equipped dining area and a living room with a fireplace—plenty

At the restaurant, we enjoyed dinner while admiring the beautifully lit trees. Every dish was excellent in both taste and presentation, and although we chose the half dinner option, we were very satisfied. It was a weekday and not crowded, but we received heartfelt hospitality fr

It is very well maintained, and both the Room and amenities are easy to use. Considering the price, including the location, I highly recommend it! You can walk to the outlet, the old Karuizawa area, and even the Mampei Hotel. On the day of checkout, there was a bit of snow, but t

Next door, AQUAIGNIS GARDEN SPA has two types of saunas and two types of cold baths, which made it incredibly satisfying. I especially loved the outdoor wood-fired sauna—you can truly unwind while watching the flickering flames. The cold bath was also deep enough to submerge in,

The staff were all friendly, making my stay very pleasant and enjoyable. (Although I only saw them at the breakfast restaurant) the other guests staying were calm and composed, allowing for a relaxing experience. The room was clean and well-maintained. It was about a 10-min

They upgraded our Room (perhaps because there was availability), and we were able to relax in a spacious Room, which was wonderful. Both dinner and breakfast were delicious. For breakfast I debated the French toast, but this time I chose an egg dish. Next time I would definitely

We enjoyed apple pie and royal milk tea at the café, cocktails at the bar, and finally dinner at the restaurant. And to top it off, an Onsen we could soak in anytime. Off-season Karuizawa was quiet and peaceful, and my heart, body, and stomach were all happily satisfied. Thank yo

The restaurant was amazing. We enjoyed a full bottle of champagne, delicious dishes like lobster and Shinshu premium beef, all while admiring the magnificent view of Mount Asama. The bouquet included in the Plan was stunning and tailored to our taste, which made us very happy. It

Of course, we were fully satisfied with the delicious cuisine, sommelier-recommended wine, and birthday cake. The thoughtful gestures from the staff, including a birthday message card, made us appreciate this Hotel even more. The lighting of the giant Christmas tree was also a

It was even nicer than I expected, and thanks to the staff’s courteous service I was able to relax and enjoy a very restful time. My Room was upgraded, and I was also able to use the Executive Lounge. There was a great selection of alcohol, the snacks were delicious, and I could

The dinner's birthday plate and the Room decorations were truly wonderful, making the birthday surprise a great success. I was deeply moved by the hospitality that exceeded my expectations. My friend was very happy, and I’m glad we chose to stay at this Hotel! Thank you so much!