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Thank you for taking care of us during the event at Stella Theater. Your staff’s exceptional hospitality and the delicious food made everything absolutely wonderful.

We stayed here for my husband’s birthday trip. Our Room faced Mt. Fuji, and the view was amazing—we could see Mt. Fuji clearly even from the open-air bath. The meals also included Mt. Fuji-themed dishes, which we enjoyed with all five senses. There was a fireworks festival at Lake Kawaguchi, and the hotel prepared special seating on the rooftop so we could watch comfortably. We were also able to make a Reservation for a surprise birthday cake through the website, and it was served at our requested time. The service was excellent, and we would love to stay again.

I stayed here for the first time during the Obon holidays. The staff were very attentive, and the meals and lounge service were excellent. The Hotel and my Room were kept very clean, and the views were wonderful. I did not use the large public bath this time. I wish the gift shop had a wider selection.

We stayed here for a mother-and-daughters trip (three of us) to celebrate my mother’s 90th birthday. We were also impressed that three beds were set up side by side. All the in-Room meals were delicious, and we enjoyed the dishes inspired by Mt. Fuji throughout—beautiful to look at as well. We could even see Mt. Fuji from the open-air bath in our Room, and we had a truly luxurious time. They also gave my mother a gift for her 90th birthday, which deeply moved us. My mother was thrilled, and it became a wonderful, unforgettable celebration.

The website highlighted the dining, and indeed both dinner and breakfast were as beautiful and delicious as expected. The service was attentive, making our stay very comfortable. The view from the terrace is well worth seeing, so don’t miss it.

We made a same-day Reservation during the busiest season on 8/15, and the staff were outstanding and treated us with great care. Our Room was on the Mt. Fuji view side, and both the room and windows were clean, so we had a very comfortable stay. When we saw Mt. Fuji in the clear morning sky, my spouse and I were truly moved! We were also satisfied with the dinner and breakfast buffet. Above all, the staff were exceptional, and we would definitely like to visit again.

The entire Facility was very clean, and not only the bedrooms but also the toilets, shower rooms, and even the large public bath were kept spotless, so we had a very comfortable stay. The meals were also delicious, and the experience itself—starting a fire ourselves and grilling and cooking—was truly fun and became a memorable time for our family. Above all, we were most impressed by the hospitality of the staff. We have stayed at many Hotels and Accommodations, but the team here was without a doubt among the very best. We visited with two small children and were worried about whether we could manage starting a fire and doing BBQ properly, but the staff kindly and carefully taught us what to do and naturally supported us at just the right moments. We really appreciated how they watched over us with perfect distance—never intrusive. It wasn’t luxurious like a high-end Hotel; instead, it offered warm human connection and time for our family to work together, giving us an incredible sense of happiness unlike anything we’ve experienced before. There aren’t many Accommodations that make you think “I want to come back,” but this is a place we genuinely feel like visiting even every month. It was an outstanding experience that left our whole family completely satisfied. We would love to stay again.

Free Shuttle Service is available from Kawaguchiko Station. (Pickup requires a Reservation in advance; drop-off can be reserved at check-in.) Both the exterior and interior show their age, but the Room and other areas are well cleaned and kept tidy. The sink felt a bit dated. The Room key was delightfully nostalgic (laughs). I didn’t use the outdoor bath, so I can’t comment on it, but the Room I stayed in had a shower only. It seemed newly renovated and was very clean. (The provided shampoos include both DHC and Ichikami!) Lotion, emulsion, and makeup remover were POLA amenities. I ordered both dinner and breakfast; the portions were generous and everything was delicious! I really appreciated that it wasn’t buffet-style. Hot dishes were served hot. There is a laundry area; detergent costs 100 yen, but the drum washing machines are free to use! (There are two machines.) The staff’s service was excellent! So it felt more like a Ryokan than a Hotel. Thank you very much for your hospitality during my stay!

The Room was spacious and really great. Having two bedrooms and two bathrooms was very convenient. My child vomited in the bedroom at night, and I cleaned it up myself; being able to move my child to the other bedroom during that time was a big help. When I went to the front desk to let them know what happened, they told me not to worry, which made me feel relieved. What was disappointing was that we couldn’t use the public bath, and that the pool hours were only until 5:00 PM. It would have been much easier to use if the pool were available until around 6:00–7:00 PM, but in the end it didn’t fit our schedule, so we left without using it.

The size of this Stays was just right for spending time with family. It wasn't too large to feel unsettling, nor too small to feel cramped. It was about 100 square meters, perhaps? Given the season in December, it was quite cold outside, but the interior was well-heated and perfectly comfortable. A pellet stove was installed, and there was a fence around it for safety, making it reassuring for children. Stepping out into the garden, we were greeted by clear air and a starry sky, allowing us to enjoy a special time that can't be experienced in the city. This Property, which combines the tranquility of an old folk house with nature, was the perfect place to forget the hustle and bustle of daily life. The slowly flowing time and the winter-like crisp air left a wonderful impression on my heart. I especially recommend it to foreign guests.

The Accommodation was thoroughly cleaned and well maintained, and we had a very comfortable stay. There were two baths (one large and one small). Depending on how busy it is, the system may vary, but during our stay we didn’t need a Reservation—we simply locked the door and used it when available. Our whole family used the larger bath, and the kids loved it. The bathroom was sparkling clean and felt great to use. Even the bath ceiling looked new, with panels properly replaced and everything spotless. The toilets were also very clean! We’ve stayed at many Accommodations, but it’s rare to find one managed to such a high standard of cleanliness. Breakfast was delicious home-style cooking. The portion size was just right and kept us full for a long time. We had a beautiful view of Mt. Fuji from our Room—and also from the dining area. We were impressed by the location as well. We chose a Plan without dinner, but please note that nearby restaurants close early. There seems to be an izakaya, but since we were traveling with children we skipped it this time. For dinner itself, there’s a 7-Eleven nearby so you can manage. The host couple were very kind, and we’d love to stay again! Thank you very much!

We stayed with no meals included, and it was the perfect choice for us to enjoy quality time together without worrying about others. The highlight was being able to use the irori (traditional Japanese hearth). We brought meat and ingredients we picked up along the way and slowly grilled them over the charcoal fire of the irori. The aroma of the charcoal was delightful. We also made a hot pot, and it was convenient that all necessary cooking utensils were provided. Cooking together created enjoyable moments as well. Of course, the sauna was fantastic too. With ponchos provided, we could even enjoy an outdoor cool-down session in chilly weather. Although it's a traditional Japanese house, it has been tastefully renovated. The facilities like plumbing and air conditioning are well-maintained, making it clean and comfortable to stay in. The historical earthen floor area is charming as well—every corner is picture-perfect. We’re looking forward to visiting other accommodations by Ruuf that we haven’t been to yet! Highly recommended accommodation—thank you very much!

The weather was cloudy and rainy, so we could only catch a glimpse of the majestic view of Mt. Fuji, which was a bit disappointing... The location would have been amazing on a clear day. Since it was an entire villa, it felt like staying in a private vacation home and was very relaxing. Personally, I found it very convenient that there was a washing machine and the bathroom had a drying function. The meals were also delicious. Above all, the staff were kind and efficient in their service, which made our stay even better. Thank you for taking care of us!

It was a very clean Ryokan. I could walk around barefoot comfortably and had a pleasant stay. They provided black tabi socks for indoor use, but since they were unisex, the men’s size seemed small (lol), so I stayed barefoot. The meals were just as described in the Reviews—very satisfying. Each dish was carefully prepared and delicious. I’d love to stay again. Thank you for taking such good care of us.

Everyone was delighted with the view of Mount Fuji right in front of us. The meat served during the meal was tender and satisfying at 200g. From the bath in the Room, a first-grader was overjoyed by the breathtaking view of Mount Fuji. The Hotel itself was quiet and peaceful.

I stayed here on a weekday getaway, and in a word: it was amazing! I definitely want to stay again. First of all, I was impressed by the Room—it’s two-story (I’d never stayed in one before, so it felt really special). It was great that the dining area and the place to relax were clearly separated. The entrance is set up so you don’t run into other guests, you can park where you can see your car, and you can even see Mt. Fuji. The meals—from dinner all the way to a late-night snack—were carefully prepared, and I kept thinking, “How full are they trying to make me?” while happily finishing everything (lol). There were other things that impressed me too, but I’ll leave them out. I just wished checkout could be 11:00 so I could relax a little longer. Thank you very much!