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We stayed in the Silver Building. As it is a new facility, everything felt very clean, and we had a wonderfully comfortable stay. The facilities and amenities were well equipped, with thoughtful attention to detail throughout. The bathroom and kitchen were easy to use, and we remained comfortable even spending long hours indoors. Although it rained during our stay, we never felt inconvenienced thanks to the washer-dryer and the covered terrace where we could enjoy a BBQ. Our dog also settled in quickly, which gave us peace of mind. The staff were very kind as well, making our stay even more pleasant. We would definitely like to stay again.

I had a Multiple Night Stay, and to be honest, it exceeded my expectations. Although I couldn't see Mount Fuji from the Room I stayed in, I enjoyed a blissful time on the beautiful garden terrace where the day seemed to pass by in an instant. The medicinal stone bath was incredibly relaxing; after just one soak, my body felt thoroughly warmed to the core. By the second time, I even started looking forward to the bath preparation process itself. The Room was spacious, impeccably clean, and very comfortable. During my stay, housekeeping cleaned while I was out for the day during my Multiple Night Stay. Returning to such a spotless Room felt like coming back to a brand-new space—it was truly impressive! The staff were kind and greeted me warmly every time we crossed paths, making my stay all the more pleasant. When visiting Lake Kawaguchi again, I will definitely return to Hana no Yado Yumefuji! Thank you in advance!

I stayed here with my mother, younger sister, and our dog. The Room was spacious and clean. The meals were authentic and absolutely delicious. The grounds are very large, so we had plenty of space to walk our dog and enjoyed being surrounded by nature. All the staff were kind, and we never had any unpleasant experiences. The Onsen was smaller than expected, but the open-air bath was great. Thank you very much for taking care of us.

Thank you for taking care of us during the event at Stella Theater. Your staff’s exceptional hospitality and the delicious food made everything absolutely wonderful.

We stayed here for my husband’s birthday trip. Our Room faced Mt. Fuji, and the view was amazing—we could see Mt. Fuji clearly even from the open-air bath. The meals also included Mt. Fuji-themed dishes, which we enjoyed with all five senses. There was a fireworks festival at Lake Kawaguchi, and the hotel prepared special seating on the rooftop so we could watch comfortably. We were also able to make a Reservation for a surprise birthday cake through the website, and it was served at our requested time. The service was excellent, and we would love to stay again.

This was my first stay at Fufu Kawaguchiko, and it was my fifth Fufu property overall. The food was exceptionally delicious. The large public bath and sauna were also wonderfully relaxing. Since there is a garden, I thought it would be even better if there were an open-air bath as well. At other Fufu properties, the lounge offered complimentary drinks, so I was disappointed that this one did not.

I stayed here for the first time during the Obon holidays. The staff were very attentive, and the meals and lounge service were excellent. The Hotel and my Room were kept very clean, and the views were wonderful. I did not use the large public bath this time. I wish the gift shop had a wider selection.

Above all, it’s cool and comfortable, very dog-first, and there’s a large dog run and pool Facility nearby. The food is delicious, and the baths are very clean—overall a perfect score. However, for commemorative photos, it would be better if guests could purchase selected photos as well as the full data set.

I stayed here after climbing Mt. Fuji. I was able to relax in a Japanese-style Room. The breakfast buffet offered a wide variety of both Japanese and Western dishes, and everything was delicious. I especially liked having an omelet made right in front of me. Parking is free, and check-out is at 11:00, so I’d like to stay again if I have the chance.

It was great that I could take my dog for a normal walk. The Room was also cleaned well, and my dog relaxed without any fuss. The bath had a larger tub than a Business Hotel, and the shampoo and other amenities provided had a pleasant herbal scent. Being able to eat in the Room was also nice because my dog didn’t feel lonely. Even though it has an auto-lock, I accidentally went out without my key, and they came to unlock it for me twice. They helped me without showing any annoyance, which I really appreciated. I’m glad there were places nearby for walks. The cakes from the cake shop just a 1-minute walk away were delicious too.

Dining and shopping are available at nearby facilities. It was great to have free access to the bath during our stay. The view of Mt. Fuji from the Room was beautiful. Waiting for the clouds to clear was a relaxing moment. The female front desk staff were kind and courteous, and their smiles were wonderful. Breakfast wasn’t crowded, and we enjoyed it very much. Thank you.

We made a same-day Reservation during the busiest season on 8/15, and the staff were outstanding and treated us with great care. Our Room was on the Mt. Fuji view side, and both the room and windows were clean, so we had a very comfortable stay. When we saw Mt. Fuji in the clear morning sky, my spouse and I were truly moved! We were also satisfied with the dinner and breakfast buffet. Above all, the staff were exceptional, and we would definitely like to visit again.

Because a Room was available, they upgraded me from the Room I had reserved to a newly renovated, more spacious Room. It was so spotless that I was genuinely surprised. The large public bath had three types of baths and a sauna, and since it was a weekday during the rainy season, I could enjoy it almost privately and relax at my own pace. The ReFa hair dryer, KEYUCA cups, and cute cushions made the Room feel especially appealing for women. I only met two staff members at check-in and check-out, but both were extremely courteous and helpful. I wasn’t traveling for sightseeing this time—I simply wanted an affordable Hotel where I could stay one night alone with access to an Onsen—but it was so comfortable that I’d love to stay again next year with my family.

This was a wonderful Accommodation where we could enjoy meals, a campfire, a sauna, and an open-air bath with the family—and also spend quiet, unhurried time alone when we wanted. Being able to experience something out of the ordinary in nature was truly the best. I’d been worn down by constant busyness, but here I could simply take things slowly, and both my body and mind felt deeply refreshed. The space is very spacious, which was great because even with a large family, everyone could relax comfortably in their own way. The meals were also genuinely delicious, letting the quality of the ingredients shine through. The Facility, dining, and hospitality—everything made for a thoroughly satisfying stay. Unfortunately it rained during our stay, but the atmosphere and design were outstanding and blended beautifully with the surrounding natural environment, so we still enjoyed ourselves even in the rain. Next time, I’d love to visit on a sunny day as well.

Our family of three (two adults and one older elementary school child) stayed here. The Facility was exceptionally well maintained throughout—spotlessly clean and beautiful everywhere. It was a wonderful place I can confidently recommend to others! Here are the highlights that impressed us, along with a couple of small points we noticed. ◯ Highlights Beautifully balanced meals: The ingredients prepared in the refrigerator were the perfect amount—not too much, not too little. The colors and presentation were lovely, everything felt very clean, and we were excited even before eating. The selection of complimentary drinks included in the Accommodation Fee was also excellent! User-friendly kitchen: The dining kitchen was spacious and easy to move around in, and the grill was simple to use, making cooking fun. A fully equipped authentic spa: Not only a bath, but also a sauna and cold plunge pool—an incredibly relaxing experience. ◯ With hopes for future improvements (why we rated 4 stars) The boundary between indoors and outdoors on the way to the open-air bath was very slippery, so we placed towels down ourselves as a precaution. Guests with small children or elderly family members may want to be especially careful. Moving between the Room, toilet, bath, and dining area requires outdoor footwear throughout, but we found the provided shoes a bit difficult to wear. More slip-on options would make it even more comfortable. That said, our overall satisfaction was extremely high—so much so that these minor points hardly mattered—and it became a great memory for us. We would love to stay again!

We stayed in the new wing. It has been renovated, including the plumbing, and was very clean. The amenities were also well stocked, with separate toiletries for men and women, non-silicone shampoo, disposable slippers, and more. Since it wasn’t during a long holiday period, the guests were calm and it was nice and quiet. The food was good—breakfast and dinner were both tasty, and the bread was delicious as well. However, the baguette wasn’t great. The service was good overall. The only thing I would like them to stop is bringing plates while wearing rubber gloves in colors like light blue or black—it ruins my appetite. If gloves must be worn, white cloth gloves are the only acceptable option. This was my first time being served food with rubber gloves outside of a ramen shop recently, so I was very surprised. If this is for infection control measures, I would prefer staff to wash their hands thoroughly instead. Without serving food while wearing rubber gloves, this would be 5 stars.

The weather was great, and we had a clear view of Mt. Fuji. The meals were delicious, and we were very satisfied. It was disappointing that Fujiyama Onsen was closed.

We stayed at Hotel Mt. Fuji for one night. To our pleasant surprise, our room was upgraded, and we were able to relax in a spacious suite. Unfortunately, due to bad weather, we couldn’t enjoy the Mt. Fuji view we had been looking forward to. On a clear day, I’m sure you can take in the magnificent mountain from the west-facing terrace. Given the hotel’s wonderful location, the only regret this time was not being blessed with good weather. We would love to visit again on a sunny day. What left the strongest impression was the French dinner. Not only was everything delicious, but we were also thoroughly satisfied with the beautiful presentation and generous portions. We were able to savor an excellent meal at a relaxed pace.

First time staying here. The exterior and interior were both very beautiful, and the Room was spotless and felt very clean. The baths were spacious, both the indoor bath and the semi-open-air bath. The sauna was at just the right temperature, and the cold plunge made with Mt. Fuji water was freezing cold. My companions were very satisfied and said they want to stay here again. As the organizer, I really looked good.

We stayed here for a family trip. We have a small child and caused you some trouble in various ways, but the hostess always helped us with a smile. Not only the barbecue Facility, but also the well-maintained garden, the interior, and the delicious coffee—everything showed such thoughtful care, and we were truly impressed. Enjoying the chef’s delicious pizza and an abundant barbecue platter while looking out at Mt. Fuji was amazing. Thank you for an unforgettable experience.