สถานียาชิโออิเคะออนเซน × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 3หน้า

We stayed here for a family trip. We have a small child and caused you some trouble in various ways, but the hostess always helped us with a smile. Not only the barbecue Facility, but also the well-maintained garden, the interior, and the delicious coffee—everything showed such thoughtful care, and we were truly impressed. Enjoying the chef’s delicious pizza and an abundant barbecue platter while looking out at Mt. Fuji was amazing. Thank you for an unforgettable experience.

We stayed here for a trip to Yamanashi. We stayed two nights, and it was disappointing not to see Mt. Fuji from the first day, but on the last day we could see Mt. Fuji perfectly from the window! There are houses nearby, but it was my first time seeing Mt. Fuji so beautifully and I was truly moved. I think this is a log cabin with a spectacular view. The cabin has a cypress barrel bath, which feels wonderfully luxurious. This time we couldn’t see Mt. Fuji while bathing, but on a clear day it seems like it would be an amazing scenic bath! The public bathhouse directly across the street was also great.

I had plans at Lake Kawaguchi the next day and was looking for an Accommodation, so I stayed here because it seemed like a good option with one night and two meals included. The Onsen, meals, and Room were all excellent, and the value for money was outstanding. The signature herbal bath was also very nice. There was also an outdoor air-cooling space by the sauna outside, so I was able to fully relax.

This was a very satisfying Accommodation for staying with our dog. - For dog walks, Oishi Park is just a 1-minute walk away, and it was perfect in the morning and evening after the tourists were gone. There is also an on-site dog run. - We usually choose a rental villa with an Onsen, but even without one, the water quality seemed excellent—I didn’t need body lotion, and I relaxed in the large bathtub again and again. - Unfortunately, it rained every few hours due to the weather, but the chairs placed in the earthen-floored entryway were very comfortable. My husband enjoyed beer and highballs, while I finished reading a book I brought along. - The bed was also very comfortable—I slept a total of 20 hours over three days. - There were various BALMUDA appliances, and it was fun cooking dinner using a hot plate for the first time. - We enjoyed breakfast delivered from a nearby restaurant both times; it was delicious. - The location is extremely convenient for both shopping and sightseeing. - It helped us recover from work fatigue and feel refreshed—this is exactly the kind of vacation we like.

This time, three families (9 adults and 5 children) stayed for two nights and three days. Not only are the Facilities outstanding, but the staff’s attentiveness was truly exceptional—they noticed even the smallest details and responded flexibly to our requests, allowing us to enjoy a wonderful stay. Staying for two nights for the first time, starting the day with a sauna and spending a relaxing morning was the most luxurious way to unwind. Next time, we’d love to visit in winter and spend time watching the fireplace flames.

From the moment we arrived, this was a special entire-home rental Hotel that felt less like “staying overnight” and more like truly inhabiting the space. The view of Oku-Kawaguchiko through the large windows changed throughout the day: in the evening, a quiet lake surface with shadows of trees; at night, forest air with almost no sound; and in the morning, soft light streaming onto a misty lake. It was the kind of place where you just want to keep watching the scenery. The interior felt luxurious yet calming, with thoughtful details in everything from lighting and furniture to sound. It naturally made us want to slow down—cooking with a beer in hand, enjoying fresh air on the terrace after the sauna—and even while spending time together, there was an unhurried sense of space. What stood out most was the morning kayaking experience. Paddling out onto a quiet Lake Kawaguchi before many people were around felt incredible. The water was as calm as a mirror, reflecting the surrounding mountains and forest. It felt less like sightseeing and more like we were floating alone in nature—easily my most memorable moment of this stay. The Facility side was also very comfortable: with well-stocked kitchenware and amenities, we could enjoy high-quality time without much preparation. This isn’t just an Accommodation for sleeping—it’s a place where the experience itself changes depending on the season and how you spend your time. Next time I’d love to do a Multiple Night Stay and soak up this atmosphere even more slowly.

The open-air bath was truly wonderful, and the water temperature was very comfortable, so I could soak for a long time. It was a No Meals Included Plan, but I was able to spend a quiet and relaxing time. It’s an Accommodation where I could really unwind, and I’d like to stay again. Thank you very much.

We stayed during the three-day weekend in November with our family of four and two dogs. The spacious bath, delicious meals, and nearby attractions like the Yamanakako Autumn Leaves Festival made our trip memorable. We also enjoyed stunning views of Mt. Fuji. It was a wonderful family trip. Thank you very much!

The Room was spacious and really great. Having two bedrooms and two bathrooms was very convenient. My child vomited in the bedroom at night, and I cleaned it up myself; being able to move my child to the other bedroom during that time was a big help. When I went to the front desk to let them know what happened, they told me not to worry, which made me feel relieved. What was disappointing was that we couldn’t use the public bath, and that the pool hours were only until 5:00 PM. It would have been much easier to use if the pool were available until around 6:00–7:00 PM, but in the end it didn’t fit our schedule, so we left without using it.

This time we stayed in Cottage No. 17! It was a renovated Room where pets are not allowed, and it was very comfortable with none of the usual musty smell. Thank you very much. The parking lot was far from the cottage, so it worked out because we happened to have a rolling suitcase, but it would have been even better if we had been informed in advance.

With a bus stop for Mt. Fuji 5th Station and Fuji-Q Highland nearby, the location is unbeatable! There’s also a convenience store and Don Quijote close by, making shopping easy. The rooms, Facility areas, and Onsen are all very clean! The staff are incredibly kind. There’s nothing to complain about! If you’re staying for a Mt. Fuji climb (Yoshida Trail) or visiting Fuji-Q Highland, you should choose West Inn Fujiyoshida!

As other reviews have said, this was a wonderful, deeply relaxing place to stay. From the start, we were welcomed into a beautiful, stylish space with gentle background music. A spacious bath with a mist sauna, a comfortable bedroom, the view from the bedroom, a well-designed kitchen, incense and mugwort steam treatments… thoughtfully curated amenities throughout. The optional catered meals we added were satisfying in both quality and quantity for dinner and breakfast! A salad packed with fresh vegetables and cold dishes, plus hot items that were prepped to be easy to cook and serve. Since it was a chilly day, the warm pot-au-feu was especially appreciated. The original craft beer was delicious too… We also picked herbs from the adjacent herb garden for salads and mojitos, and the next morning’s massage was excellent—truly attentive. We were able to enjoy a luxurious time. A couple of minor downsides: Because it’s surrounded by nature, there were quite a few insects, which made us (not being used to it) feel a bit uneasy. Also, we struggled with adjusting the shower temperature and ended up contacting the concierge. This time we brought our small dog; everything we needed was provided, and our pup seemed to have a great time! Overall: extremely satisfied!! We’d love to come back again. Rather than for loud group gatherings, I’d especially recommend it for anyone who wants to spend quiet time in peace.

Everything was perfect. Thank you very much. I will use your service again.

The staff’s greetings are outstanding. The Facility and Rooms are frequently renovated, so everything is spotless. The dinner and breakfast venues also feel fresh, and you can really see the ongoing effort to keep updating the menu, interior design, and even the lighting. The food is stylish with a wide variety of dishes. The dessert corner at dinner is especially delicious, with baked sweets and cakes made using various fruits. Personally, I was happy to see blueberries on the buffet given the season. Marriott never disappoints wherever you stay in Japan or abroad, but Yamanakako was particularly memorable!

It was a well-deserved getaway for the two of us. Rain was in the forecast, but the Room was far better than we imagined and it became an unforgettable memory! The kitchenware was fully stocked, and both the bathroom and toilet were clean and convenient.

We stayed in the dome during midsummer in the Kanto region in July. The temperature was about 5–6°C cooler, and the dome was fully equipped with air conditioning, so we were able to stay very comfortably. We could also watch app videos on the projector, and some Plans allow pets. It was amazing.

It was my first visit in a while, and the Onsen was wonderful as always. There were so many options—hot stone spa, sauna, indoor baths, and open-air baths—and I really enjoyed them. Dinner’s pork shabu-shabu was delicious, and the wine was reasonably priced with great value for money. For breakfast, I could relax in my Room and enjoy my favorites: boiled eggs, yogurt, juice, bread, and coffee. I’d love to come again.

We truly enjoyed everything—from the meals and hospitality to the conversation and even the magic show. This Accommodation is highly recommended for anyone who would like to interact with local people.

The Facility is old, but parts have been renovated, so it wasn’t inconvenient. Anyway, dinner was as delicious as at a high-end traditional restaurant. The portions were generous—I felt like I could burst. Breakfast was also very good and not a buffet. However, the view was poor, and Lake Yamanaka couldn’t be seen from either the Room or the bath. If the trees were trimmed down, you’d be able to see it.

I stayed at this Hotel to attend an event held at Yamanakako Koryu Plaza Kirara. My Room was a corner Room, and I was truly moved by the close-up view of Mt. Fuji through the large windows! I was also happy that the TV was big. The staff were extremely courteous, and their hospitality was outstanding, so I felt comfortable throughout my stay. Breakfast was delicious as well. Rice, miso soup, and rice accompaniments were served buffet-style, and the portions of the other dishes were just right. I could also relax in the large public bath after the event—it made for an amazing trip! I would definitely like to stay here again for next year’s event!!