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It was my first time visiting Utsunomiya, and I stayed here. I often use Hotel Mets in other locations, so I booked with confidence. Since I used self check-in, I didn’t have much interaction with the staff and can’t really comment on service, but the hotel was stylish throughout, the room was very clean, and the air conditioning worked well—I had a comfortable stay. I think Hotel Mets is great wherever you go!

The location is excellent and very convenient with parking available. The area is perfect for exploring and dining, so you'll never have trouble finding something to eat. However, the breakfast was quite disappointing—too basic, to be honest. Considering Utsunomiya's specialty is mainly gyoza, it might be understandable, but overall it was still a good Hotel.

I used the elevator 15 or 16 times, and almost every time I had to wait more than 3 minutes. This is the first time I have ever been kept waiting so often. I think the operating system needs adjustment or improvement.

The Facility was clean and I really liked it. I will stay again.

It was clean, and the Onsen was wonderful. It’s also close to Motegi Circuit, so I’d like to stay here again.

I was looking for Accommodation with an Onsen in southern Tochigi Prefecture and made a Reservation at this Hotel. I was also able to use the neighboring day-use Onsen and had my meals there as well. The Hotel was very clean, and although the bath is not large, I was able to relax. I would like to stay here again.

I spent 3 days and 2 nights in Tohoku, and my plans changed on the way back, so I made a last-minute Reservation. It was close to the station and great value for money, which really helped. The room was well cleaned and spotless. Above all, I appreciated having access to three free washing machines and two dryers on the rooftop, which made it easy to do laundry. I would like to stay here again.

I reserved a plan with dinner and breakfast included. I requested to change the restaurant meals to bento boxes that could be eaten in the room, and they kindly accommodated my request, allowing me to relax in the room. The walls of the room seemed thin as I could hear voices from next door. It was a Hotel I would like to use again when visiting the area next time. Thank you very much.

The building and the Room are old, but it was more than enough for a business trip since I only needed a place to sleep. Above all, it’s reasonably priced and close to the station, so I’d like to stay here again when I’m in Utsunomiya on business. I also appreciate that there is a large public bath, and all the front desk staff are kind.