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The staff were wonderful. The Room had a private open-air bath and was surrounded by greenery, making it very relaxing. The size was just right—not too big or too small—and it felt thoughtfully designed. I’d love to visit again during the autumn foliage season.

I’ve been wanting to visit in every season since my last stay, but our schedules never lined up, so we ended up returning in July again. The cedar-lined path from the Accommodation to Hakone Shrine felt cool and refreshing even under the strong sun, and we were lucky enough to hear the evening cicadas singing—reminding me once again how wonderful Hakone is. Even during dinner we could occasionally hear them; together with the thoughtfully prepared dishes with elegant seasoning and the recommended sake, it made for a truly luxurious time. The next day, after enjoying a healthy breakfast carefully prepared, we were kindly driven to Motohakone Port. From the deck of the pirate ship, we cruised while looking at Mt. Fuji and fully enjoying the cool breeze. We’ll be back again.

With more newly opened Hotels in Hakone, we have stayed at several, but after visiting Hiramatsu again for the first time in a while, we truly rediscovered how comfortable it is. My mother and I enjoyed a relaxing, unhurried stay, and we were very satisfied with both the quality and quantity of the meals. We will definitely return. Thank you again for everything.

This was my first stay, and I truly enjoyed it. The staff’s hospitality was excellent, the wonderful Room with a semi-open-air bath in natural tones was very relaxing, and both dinner and breakfast offered a wide variety of dishes—beautifully presented and absolutely delicious! I had a fantastic chill time. I’ll definitely visit again, specifically for Gora Onsen!

Since the major renovation, I’ve been visiting my beloved Fujiya Hotel several times a year. This time, I stayed in the Hanagoten to celebrate my birthday. Wherever I went, the staff greeted me with “Welcome back” and “Happy Birthday,” and it truly warmed my heart. Not only does the Hotel preserve its rich heritage, but it is also steadily evolving toward its 150th anniversary—I thoroughly enjoyed THE FIJIYA HOTEL’s continued progress.

I found this place because I wanted to stay at an Onsen with my dogs. It turned out to be an absolutely wonderful trip. We were very satisfied. The Facility was impeccably well equipped, and the private pool and sauna made it even better. Hakone-Yumoto Station is within walking distance, so we could take a stroll to shop for souvenirs. If I have the chance, I would love to stay again.

I sincerely appreciate the Hotel’s warm hospitality. From the moment I was greeted, I felt a heartfelt welcome. The attentive care at check-in, the attention to detail in every meal, and even the complimentary green tea at check-out all reflected the Hotel’s genuine commitment to guest service. Wonderful! If I have the chance to visit Hakone again, I would definitely like to stay at this Hotel again.

This Accommodation has become more upscale in recent years and is now a bit of a splurge for me, so I visited this time to take advantage of a great deal. As always, the Onsen was wonderful, the meals were delicious, and the Room was spacious and very comfortable. I was also happy that you remembered my various requests from previous stays. Thank you to all the staff for your hospitality again—I’d love to visit again when I find another opportunity.

Thank you very much for taking such wonderful care of our entire family the other day. We are truly grateful for your thoughtful hospitality in every detail. ・Your warm congratulations on our special occasion, along with the kind consideration that perfectly matched our eldest son’s preferences, deeply moved all of us. ・Thanks to your care, we were given a truly lovely Room, and we were able to relax wholeheartedly while surrounded by the warmth and scent of wood. ・With your thoughtful arrangement that allowed us to enjoy handheld fireworks, we were able to create the best summer memories unique to this season. ・Every dish was carefully prepared and absolutely delicious, and everything was served at just the right timing in line with our pace. Above all, the staff member who served us spoke with us warmly and cheerfully throughout with a bright smile, making mealtime even more vibrant and memorable. ・Both throughout the building and in our Room, everything was spotless down to every corner. The soothing Onsen, lush greenery, and gentle fragrance throughout the property helped us unwind and forget our everyday busyness. Thanks to your understated yet heartfelt hospitality, it became an unforgettable stay for our family. We would love to visit again as a family in another season. Thank you very much for everything.

First of all, the cleanliness of the Hotel’s Rooms and other Facilities was very, very good. I stayed for three nights and treated myself by taking an Obon holiday at this Hotel. It was an Obon holiday filled with gratitude for the food and all the staff. The Onsen was also wonderful, and I felt genuine care in every detail, including the free ice pops after bathing. Thank you for such a wonderful trip with my dog. I will come again, and I look forward to staying with you then as well.

I wanted a change from my usual Accommodation in Hakone, so I stayed here for the first time. I could really feel the care put into the meals. Nothing about the ingredients, pairings, or cooking methods felt ordinary—everything was surprising and delicious. I enjoyed every dish while thinking how much ongoing research and refinement must go into it. This has become an Accommodation I’d love to visit again. There was only one small thing I noticed: I wish there had been an ottoman in the Room. I wanted to stretch out my legs and relax. It was also my first time seeing deer in Hakone. It became a wonderful memory.

Every month, coming back here makes us feel at ease. For us, it’s not just a place to stay—it’s a special place where we can truly relax when we return. Thank you so much to everyone who always welcomes us with the same warm smiles. The time we get to spend here is a source of comfort for our hearts. Chef, of course everything is delicious, but we can really feel the care you put into each and every dish, and it makes us happy every time. We’re grateful to keep finding dishes that make us think, “I want to eat this again,” no matter how many times we’ve had them. A huge thank-you to you and the entire kitchen team!! And to you—there may be all kinds of worries, but take it easy, stay calm, don’t get worked up, and keep a cool head. We’re cheering for you! If you ever need to vent, I’ll listen anytime (haha). See you next week—we’ll come by to see you again.

Although it was a busy Obon period, we were able to relax both inside the property and in the baths. Our dog enjoyed exploring the Room and seemed to love cooling off on the balcony. Since meals were served in our Room, we could take our time without worrying about our dog’s behavior, which made us especially happy. Both dinner and breakfast were delicious. The open-air bath was spacious, and we went back more than once; we also enjoyed the happy hour beer. Everything was wonderful, and we would love to visit again.

We had another wonderful stay. No matter which Fufu Accommodation we visit, we are always delighted by the consistently heartfelt hospitality and the truly careful, delicious cuisine. At Fufu Hakone this time as well, we were soothed by the warm welcome from all the staff and were able to enjoy a relaxing, luxurious time. An Accommodation that makes you want to come back—Fufu is still number one for me. This time, we also made use of a wonderful IKYU benefit, which made our stay even more enjoyable. I am truly grateful for this special opportunity. We will do our best in everyday life and look forward to coming back to Fufu again. Thank you very much.

We visited this Accommodation for the first time in March after it received the strongest “Absolutely!” recommendation among several options, and it was the first time in a while that we felt completely satisfied in every respect. From the courteous and accurate communication during the Reservation process, to the atmosphere, use of space, staff professionalism, and cuisine—everything met our expectations. With an Accommodation of this caliber, I wasn’t particularly worried about the food, and I had already seen photos of the interior on the website so I assumed there would be no surprises. In the end, however, what matters most is “people.” With group stays, requests often cause inconvenience and there are usually one or two small oversights on the day—but here everything was perfect. This time we came as individuals. We returned both to confirm our impressions and to be moved all over again. The entrance—still fresh in my memory as a favorite—is spacious and quiet. It harmoniously blends cutting-edge design with traditional charm despite being complete opposites. Personally, it may be my favorite part. Our Room this time was more compact than last time but more than sufficient for one night. The open-air bath is also spacious and easy to use even though it has privacy screening. The private dining room felt almost too large for just two people. The timing of each course and the staff’s warm smiles made for a truly comfortable—and delicious—meal. Overall, what stayed with me is how rare this Facility is: an excellent balance of new and old, genuine warmth from people, and employees who approach their work with sincerity—all coming together in perfect harmony. Newer Accommodations with a full resort feel are wonderful in their own way as well; however, as an Onsen Accommodation, this is a place I can confidently recommend as a distinctly Japanese stay where timeless tradition is beautifully integrated. Thank you once again for taking such great care of us. We are truly grateful for a relaxing stay that healed both body and mind. Thank you very much.

We stayed here as a family. Our daughter, who loves picture books, was thrilled to be surrounded by so many books and enjoyed them wholeheartedly throughout our stay. The adults were also able to relax and spend unhurried time—it was truly comfortable. Every dish was delicious, and we were even able to watch fireworks at night, making it a wonderful summer memory for our daughter as well. Thank you very much for such a lovely time.

The Okinawa Fair and the tuna carving show were amazing! This was our second visit during summer vacation, and it was so delicious that we’d love for you to hold it again next year. The open-air bath in the Room was also very comfortable, and no matter how many times we visit in a year, we never get tired of it. The warm smiles and attentive hospitality from the proprietress and all the staff are so comforting and relaxing that every time we come, we find ourselves wanting to return again soon. We’ll be back before the end of the year—thank you very much.

We happily received the amenities at check-in, and when we entered the Room, the vivid fresh greenery right in front of us was breathtaking. The greenery was reflected in the mirror above the sink, making it feel as if we were looking at a painting. In this lovely Room, welcome drinks, muffins, and strawberry milk kanten jelly were prepared for us, and we enjoyed them very much... At dinner, we enjoyed everything through dessert while listening to live piano music—and breakfast was delicious as well. The open-air bath was soothing as we felt close to nature. Thanks to the staff’s kind attentiveness, it was a truly relaxing stay for both my mother and me.

It was a wonderful Accommodation. The Room size and the open-air bath were both just right for relaxing. The staff were also lovely, with the perfect sense of distance, and it was very soothing. I’m quite strict about cleanliness, but it was flawless. I’d love to stay again. For this price, the quality makes me want to come back.

We stayed with our baby, and it was such a wonderful Accommodation that we’d love to visit again even as adults only. The chic, calming interior was beautiful, and you could feel the attention to detail in every piece of furniture, appliance, and decor. The Room had adorable children’s chairs and slippers, a yoga mat, DVD rentals, a star chart, and more. The space itself was so comfortable that simply spending time at the Accommodation felt truly restorative. At the front desk there was a complimentary drink service including alcohol such as beer and sake, as well as delicious decaf coffee that pregnant guests and breastfeeding moms can enjoy. On top of that, all drinks and snacks in the in-Room refrigerator were also free—such a thoughtful touch that made us feel genuinely cared for. The private open-air bath attached to the Room was a solid rock-built bath with an impressive presence; soaking slowly while surrounded by nature was incredibly relaxing. Most memorable of all was the view from the Room: refreshing mountains stretching out before us, with Sagami Bay visible beyond. Just staying in the Room while gazing out the window felt luxurious—we lost track of time and truly unwound. Each dish showed great care and craftsmanship; everything was delicious and we were completely satisfied. Although we stayed with a child, thanks to the warm hospitality of all the staff we were able to spend our time very comfortably.