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I stayed in Hakone for the first time in a while. I was very satisfied with everything, including the sophisticated hotel service, room, meals, and the large public bath. During my stay, I was able to refresh without feeling any stress at all. The water in the large public bath w

The Room, food, and staff were all excellent. The staff greeted each guest with a smile at the restaurant and were attentive to the guests throughout the meal. The food was, of course, very satisfying. Each dish was prepared with great care, pleasing to the eye, and the taste w

The staff's hospitality was excellent. The lunch was a full-course meal with several options to choose from, and it was absolutely delicious and satisfying. The room offered a stunning view of Lake Ashi and was very clean and comfortable. In the lounge, there was an all-you-can-d

The Room was sophisticated and clean, from the bedding to the sofa and even the washroom—it was perfect. The private open-air bath in the room was spacious enough for two people to relax comfortably while enjoying views of nature, providing ultimate relaxation. The large pub

It's an irresistible point for sauna enthusiasts. After bathing, we could relax in the relaxation space and fully enjoy a healing time. The room was spacious with a calm atmosphere, making it very comfortable. There was plenty of room even when spreading out luggage, allowing us

What particularly impressed my husband was that the staff member who guided us to our Room noticed his larger build and proactively replaced his yukata with an LL size without us having to ask. We were extremely satisfied with the thoughtful hospitality down to every detail tha

Even if you don't play golf, this Hotel will make you happy. Early in the morning, a deer and its fawn were playing on the green. The bath facilities, including water quality, sauna, showerhead, and amenities, are all highly satisfying. The powder room is always clean—thank

It was the first time in a while that we were able to truly enjoy outstanding French cuisine, and my spouse and I were genuinely moved. Each dish was delicate and delicious, and the service from all staff members was refined and wonderfully comfortable. We are truly grateful for

We enjoyed both dinner and breakfast in our Room, allowing us to spend a very relaxing time. The meals unique to Hakone were very delicious. The open-air bath was also very clean with a wonderful view. Since it was a private open-air bath, we could take our time and it became a v

The Room was clean, spacious, and comfortable. The meals were also delicious. However, you need to be careful not to take the wrong elevator as it might not lead to your Room.

The service provided by the room attendant during our stay was impeccable. The greetings when entering and leaving the room were perfect. I appreciated the thoughtfulness in the individually wrapped toilet paper. The view from the quiet room was beautiful, with lovely trees

After 20 years, the bath was still great, and although meals used to be served in the Room before, the food was excellent. The staff were all very pleasant. The garden remains as beautiful as it was 20 years ago. While I like the nostalgic feel of the building, it might benefit f

Additionally, the room had its own open-air bath with a great atmosphere that we thoroughly enjoyed. Both dinner and breakfast were perfectly portioned, visually appealing, and absolutely delicious. My wife and I had an enjoyable time throughout our stay, creating wonderful me