สถานีฮาเสะ (คานางาวะ) × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 2หน้า

I stayed here the night before attending an event in Zaimokuza. Although I had a room-only Reservation, the manager was incredibly welcoming and attentive. The location is excellent—about a 5-minute walk to the beach—and I was amazed by how many stars were visible from the shore at night. My daughters also want to stay again, so next time we’re planning a temple-hopping trip in Kamakura in autumn.

It was my first time staying in Kamakura, and I would love to make this my regular accommodation. Conveniently located near the station and shopping areas. The accommodation was clean and felt as relaxing as visiting a friend's home. The well-prepared amenities were excellent. They kindly stored my luggage early, and promptly contacted me about forgotten items, which was very helpful. I had a leisurely stay and am extremely satisfied. Thank you very much for this wonderful experience!

Used by a family of four. Since our children are small, we chose in-Room dining for dinner. Both the in-Room meal and the breakfast buffet were delicious. Our 2-year-old loved the kids’ area and played there for over two hours. There also seemed to be many guests who looked like government employees, and we hardly saw any foreign visitors. The only disappointments were that the futons were a bit thin, the mobile signal was weak, and the Wi-Fi connection was not very reliable.

We stayed as a family with our 3-year-old and 1-year-old grandchildren. Dinner featured an abundant selection of seafood, all fresh and delicious, and both my wife and daughter were very satisfied. Being able to enjoy the meal at a relaxed pace in our Room helped the children stay calm, and we were able to spend unhurried time together as a family. In addition, we are truly grateful to the staff member who was very kind to the children and proactively supported us. Thanks to that, we felt at ease throughout our stay. This Accommodation is highly recommended for families. *There are rental bicycles near the Accommodation, and it was also a wonderful memory being able to cycle down to the seaside in the morning to take photos. We enjoyed quiet Kamakura in the early morning—it was such a refreshing time.* Thank you very much.

Communication was quick, and when I asked about things I was curious about—such as whether certain requests were possible—they responded politely and thoroughly. Because it is a two-story property, it didn’t feel cramped like a Business Hotel, and we could relax comfortably. The toilet (with a changing area) and the bathroom are separate, both clean, and we were very satisfied. It’s also within walking distance from Kamakura Station, and you can walk to nearby temples and shrines as well, so we were happy with the location. I would definitely like to stay here again when I visit Kamakura!

A condominium with a kitchen, a 10-minute walk from the station and 3 minutes to the beach. It was very convenient since we didn’t have a car. Self check-in is unmanned, but when there was an issue with the screen, staff responded immediately by phone, which made us feel at ease. It was wonderful to cook and dine while enjoying the ocean view from the window. The kitchen is fully equipped with pots and other essentials. The Room is spacious and clean, with a living area and dining area, so you can relax comfortably.

We stayed for two nights while sightseeing in Kamakura! Just as we expected from the Reviews before making our Reservation, the front desk staff were polite and helpful. The Facility itself feels a bit old, but it was very clean and well maintained. It was also convenient being a 2-minute walk from the station. We considered other Hotels, but chose this one for the price, and it turned out to be a great choice. The complimentary tea and snacks were also a nice touch!

We always enjoy staying here. It’s close to both the beach and the station, making it a very convenient base for sightseeing. The nearest convenience store is a bit of a walk, so it’s a good idea to stock up when you find one. This time, it was a little strange that there was only one set of amenities even though we were five people, but since everything was properly provided last time, we don’t think it will be an issue. Thank you.

This was my third stay, and as always, the cleanliness and stylish interior made for a very comfortable experience. We stayed for two nights, but on the last day, my entire family didn’t want to leave... It became another wonderful memory this year. The staff's excellent service was greatly appreciated. We look forward to staying again next time! P.S. Regarding the bathroom issue I mentioned in a previous review: when taking a shower, water tends to spill onto the bathroom floor due to gaps in the glass door. Perhaps using adhesive strips or rubber seals available at home improvement stores could help prevent leaks? Additionally, the handheld showerhead cannot be fixed properly as it tilts downward on its own. On our second day, we also couldn’t fill up the bathtub; it seemed like an error where it mistakenly detected that it was already full—pressing "auto" would result in music playing after about a minute and then stopping without filling up the tub. I would appreciate if these issues could be addressed. Thank you for your consideration!

The Room was on the second floor, and the stairs were steep and difficult to climb, so I lowered the Facility score. The Room passcode email took a long time to arrive, and I only got it after contacting them, so I deducted points for service. The bath was a jet bath, and the toilet was a modern model, so it was very comfortable. The shampoo, conditioner, and body soap were from MUJI. The Dyson heater warmed up the Room very well. It didn’t make my throat sore like air conditioning does. You can smell the restaurant downstairs coming up, but it closes at 6:00 p.m., so by bedtime the smell was gone. I slept very soundly. I would like to stay again.

Yahoo Travel stated that checkout was 11:00, but in fact it was 10:00. We left our luggage and went out for breakfast, and when we returned around 10:40, housekeeping had already entered the room. It was a bit disappointing.