สถานี Kouhama × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

Thank you very much for letting us stay in a non-smoking Room this time. The Room was spacious and the view was wonderful—everything was perfect. I also thought it was rare to have a foot bath, and it felt great. Everyone who assisted us made a great impression, and whenever we had questions, they kindly helped us, which we really appreciated. It’s close to the station and also near sightseeing spots, so the location was excellent. We would love to stay again if we have the opportunity. We had a very comfortable stay—thank you so much!

We stayed as a family of three. From check-in onward, the explanations and guidance were excellent, and the service was wonderful. We planned to use the parking lot, but we were told it was not available after check-out, and they kindly directed us to a nearby Chinatown parking lot. The breakfast buffet had a wide variety of options, and there were welcome drinks and alcohol as well—everything was thoughtfully provided. It’s a Hotel we would like to stay at again if we have the chance. Thank you very much.

I was able to step away from my busy daily routine and enjoy a calm, high-quality 3-day, 2-night stay. The front desk staff’s polished service was truly pleasant, and I felt reassured from the moment I arrived. The Room was kept beautifully clean and well arranged, and I could sense thoughtful attention to detail throughout. I believe this is an appealing Accommodation, perfect for adults who want to relax quietly in Kamakura. Also, the email replies to my inquiries (before my stay) were very prompt, which was extremely helpful.

Thank you very much. This was our third stay. We were able to relax, and my husband was very happy as well. We were lucky not to have any rain. It turned into a wonderful wedding anniversary. To the General Manager, and all the staff, thank you very much.

About a 5-minute walk from Kamakura Station. Depending on whether you use the west or east exit, it was also very convenient to stop by a supermarket on the way. The Hotel entrance had a nice atmosphere, and check-in was done while seated in a chair, which was my first time. It felt great when I was tired. The front desk staff were smiling, and they also provided guidance for emergencies in case of earthquakes and other situations, which I found very thoughtful. The Room was just the right size, kept clean, and comfortable to stay in. I used the coin laundry, and being able to check the operating status and availability from my Room was extremely helpful. Also, since the Hotel wasn’t too large, going back and forth to the laundry area was easy. I didn’t use the large public bath so I can’t comment on it, but the website said you can move around in loungewear. Since I stayed only one night, it really helped that I could use the coin laundry with only minimal changes of clothes. However, the Wi-Fi connection was sometimes unstable, which was a bit disappointing. Overall though, it was a very comfortable stay. If I have another chance, I’d like to stay again—and if it’s similar elsewhere, I’d like to try one of their affiliated Hotels as well.

As we did last year, four of us stayed again for a birthday sleepover. The Facility was well designed with no unnecessary extras, and having a large public bath was fantastic. Because of light rain, we took taxis to and from Chinatown, which was very convenient. We also really enjoyed using screen mirroring on the TV. Everything was thoughtfully arranged, and all four of us were completely satisfied.

I stayed here for a live show at Pia Arena MM. I wasn’t sure which Hotel to choose, but picking this Richmond Hotel was absolutely the right decision! Bashamichi Station is close by, so I reached my destination quickly on the Minatomirai Line. It was also a typhoon day, and I really appreciated not getting too wet in the rain. The room is very simple, but it was comfortable and there was no trouble finding space for my luggage. The mattress was excellent and I slept very well. The amenities were also great—toner, emulsion, face masks, etc.—and I liked the system of picking them up in the lobby. Just one thing: the shower curtain had a bit of an odor. Other than that, I was very satisfied! The shower water pressure was fantastic. Since it was for a live show, I planned to bring my own hair iron, but when I checked with the Hotel in advance they lent me one. It’s an iron that can do both straightening and curls with one unit—and it worked really well. The staff and front desk team were very kind, and I had a pleasant stay. I’d like to use this Accommodation again.

This was my first stay here. I had dinner at the restaurant on the first floor. The Yamayuri pork was tender and delicious, and everything else—like the rosemary-scented potatoes and the fresh fish carpaccio—was excellent as well. All of the staff were smiling, pleasant, and courteous, so I had a truly enjoyable time. They had heard from the front desk that it was my husband’s birthday, and I was happy they wrote a congratulatory message on the dessert plate. In the morning, we chose the bento-style breakfast on the 12th floor and were very satisfied. The fresh juice was delicious, and having breakfast while looking out at Yamashita Park and the Bay Bridge right in front of us was wonderful. The room also had chic interior decor that felt very relaxing. The TV was impressively large, which made it even more enjoyable. I’d like to come back from time to time to enjoy a special getaway.

I stayed here as my base for a 3-day, 2-night trip. The location is extremely convenient, with direct access to a Minatomirai Line station, and it’s also a big plus that major attractions such as Yokohama Chinatown, the Red Brick Warehouse, and Yamashita Park are within walking distance. I booked a Room with panoramic views of Yokohama Port, and since there was availability, I was upgraded free of charge. The Facility was excellent, and the bed was very comfortable—I was able to relax and recover from travel fatigue. This Hotel is highly recommended for anyone visiting the Minatomirai area.

This was my second stay. The location is excellent, and with advance reservation we were able to use a covered parking space. It’s about a 1-minute walk from Shioiri Station, which makes it very convenient to leave the car parked and travel by train. For breakfast, if you request it at the front desk on the day, you can enjoy a freshly made omelet at a reasonable price. I’d like to stay here again when I visit Miura or Misaki Port for food and drinks—and to fully enjoy tuna.

I stayed here last year and had such a great experience that I came back again. The location offers easy access to Minato Mirai and central Tokyo, and not only is the Room great, but the laundry facilities are convenient and easy to use—and I can’t resist the Komeda breakfast (lol). Next month, I’ll be staying again with my grandchild during summer vacation. Thank you very much!

It was close to the station and the building was beautiful. The bath water was also very good. I was grateful to be able to use the bath on the floor near the bath. The location of the outlet next to the bed was hard to find, so it would be helpful if there was a mark somewhere. Day use was good, but I also wanted to stay overnight.

As I did last year, I stayed one night at the Rose Hotel while tidying up my parents’ home. After finishing, I checked in at 3:00 PM. This time again, I was upgraded and stayed in a Room on the 9th floor. I was able to take a relaxing walk around Chinatown and Yamashita Park and do some sightseeing as well—it was incredibly comfortable. The in-Room coffee, made with portion pods, was delicious. Breakfast was a bit busy, but there were no long lines. The food was easy to pick up, and everything I tried tasted great—especially the shumai dumplings and rice porridge. I’d love to stay again.

This was my third stay. I’ve stayed in a twin, a double, and a twin again, and this Room was my favorite. The first time was on the railway side, the second time on the opposite side, and this time it was on the city side with a view of the station and Mores. (For some reason this time, the refrigerator was as large as one for home use—it held a lot, and I was happy that the freezer compartment was also big.) It’s fun to see different scenery from the window each time. I really like the comfortably firm bed, pillows with adjustable height along with cushions, complimentary water service, and the pleasant hospitality from your Hotel staff. Thank you always. I’d love to stay again next year.

I always stay here—it's incredibly close to the station and offers excellent value for money!

I stayed here during a typhoon due to work and other commitments. I am truly grateful for the staff’s thoughtful care. The Room was spacious, and I enjoyed using the washer and dryer; the bathroom was also clean, and I had a great time. The meals were delicious. The drinks were delicious as well. I was able to enjoy the atmosphere of Yokosuka, and thanks to the staff’s smiles and considerate support, I felt very at ease throughout my stay. I often stay in Tokyo for work, but compared with overpriced Hotels that feel superficial, this Accommodation offered excellent service, which made me very happy. I’m also grateful for the thoughtful attention from the staff at the drink counter. I will visit again. Thank you very much.

From check-in to check-out, time passed quietly, and the one-night, two-day stay flew by. The Harbor Kitchen staff remembered me, and I was happy to be shown right away to my usual favorite table at reception.

It was very clean. The bed was spacious, and I was able to rest comfortably. There is also a convenience store on the first floor, making it an ideal hotel for sightseeing in Chinatown.

The 6-tatami Japanese-style room was on the second floor, and both the bath and the breakfast venue were very convenient. The air conditioning was just right, and I slept well.

At the front desk, the staff kindly guided me through the procedures as I was unfamiliar with them. There was a complimentary coffee area and a reading corner behind the reception, and it felt like regular guests were enjoying a relaxed time. I also had breakfast; as someone who likes Japanese food, I was very satisfied with the buffet-style meal. The Hotel was also conveniently located near Kannai Station and very easy to use. Thank you for your hospitality.