สถานีโอโดริบะ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

As a couple, we were able to relax and enjoy a comfortable stay. We had high expectations because the Reviews were highly rated, and this Hotel truly lived up to them. The Room layout is closer to that of a Business Hotel, but it was very clean, well equipped, and we had no complaints. The large public bath was never crowded, so we were able to use it several times during our stay. There was also a massage chair, which made it easy to unwind and relax. Breakfast was a standard buffet with plenty of variety. The French toast in particular was delicious. We also enjoyed visiting the adjacent Isuzu Plaza more than we expected. If you stay here, I recommend making a Reservation in advance for the tour.

I booked this Hotel to attend a funeral. It was clean and conveniently located near the station. The twin beds were large and very comfortable. It was convenient to pick up what I needed from the lobby myself. However, the water pressure felt weak. Maybe due to a water shortage? Thank you for your hospitality.

It would be perfect if you could provide amenities such as facial toner. I was so tired that I went to sleep as I was, expecting my skin to get dry.

We stayed here as a family. It was conveniently located near the station, making it easy to access Enoshima and Kamakura. Check-in was smooth, and the staff were very friendly and helpful. We were able to relax in the Onsen, and the breakfast was delicious. We would love to stay here again.

Thank you very much for your hospitality on this occasion. There were no major issues, and I am grateful that I was able to enjoy a generally comfortable stay. I hesitated to write this in a Review, but as I have no other way to convey my message, please allow me to share a few requests for improvement here. I am usually assigned Room 820, but this time I was shown to Room 620 for the first time. A common issue in both rooms is that the air-conditioning temperature setting is limited to a minimum of 23°C. This may not be a problem in midsummer when outdoor temperatures are high, but at this time of year the nighttime temperature drops, and at 23°C the cooling does not work well enough; each time, it becomes uncomfortably warm and makes it difficult to sleep. I understand the intention of narrowing the selectable temperature range and adjusting output at the outdoor cooling tower unit in order to reduce utility costs; however, if that results in guests having to endure an uncomfortable room temperature, I feel that is problematic. If possible, I would appreciate it if guests could select down to around 21°C. For reference, at Sotetsu Fresa Inn Yokohama Station East Exit, cooling can be set down to 20°C. In addition, compared with before the renovation, removing the working desk space and also removing the two towel hooks that were on the wall to its left has been inconvenient—there is now nowhere suitable to hang used bath towels to dry. Even in a twin room, there should be other guests besides myself who work in their rooms; having only a small table in front of a small high sofa is inconvenient. Also, leaving two chairs sitting by themselves where the desk area used to be seems like wasted floor space—and even on the lighting switch it still says “desk.” For your reference, I have attached an image of bath towel hooks installed in the full changing area at Sotetsu Fresa Inn Yokohama Station East Exit. Regarding Facility items specific to Room 620: The screw on the right-side bracket of the face-towel hook by the sink is loose and wobbles; please tighten it. Also, as for wall-mounted TV set: it tilts downward by about 7 mm on its left side; if possible, I would appreciate it if you could correct this. I sincerely apologize for raising such detailed points like an overly picky guest; however, there are many excellent aspects otherwise. As I would like continue staying with you going forward as well، these comments are offered with hopes for further improvements in convenience. I would be grateful if you could consider them positively.

The staff were very kind. The Room was clean overall and very comfortable to stay in. When I asked for a soft drink, they prepared a different variety than expected, which surprised me—in a great way! I was really happy. There was a small kitchen, so it was convenient for light cooking. Also, there was an excellent selection of face wash and skincare items like toner, which was great. The bed was fluffy and the pillows were soft, making it very comfortable to sleep. I also appreciated having a Nintendo Switch available—it was really fun! There were so many services, and everything was fantastic. I’d definitely like to stay again!

We stayed the night before a memorial service in Kamakura. The Hotel is conveniently located near the station, and we also enjoyed exploring around Ofuna Station. The Hotel was clean, the staff greeted us warmly, and they kindly assisted us with the check-in and check-out machines. The amenity bar offered a wide variety of bath salts, which was fun to choose from, and there were many thoughtful touches throughout. Breakfast was delicious as well. We were just talking as a family about staying at Mets again the next time we come for a memorial service.

Conveniently located near the station, with friendly and enthusiastic staff, a bright and clean unit bath, and beer served in plastic cups that you can take back to your Room.

Thank you very much for everything. A 5-year-old, a 35-year-old, and a 65-year-old—each of us was able to spend a comfortable stay. The bath was wonderful. The water was soft and the temperature was just right, and it helped us relax and recover from our fatigue. The nearby seafood izakaya you recommended was truly delicious. Thank you again for your hospitality.

The Room and Hotel are very clean, more spacious than expected, and easy to use. Even for someone quite particular about cleanliness, there were no concerns at all! The unit bath is convenient, and the bedding is comfortable. The reception staff are friendly, and amenities like lotion, emulsion, cleansing products, toothbrushes, and face wash can be picked up at the front desk. However, as others have mentioned regarding pajamas that touch the skin—they are placed in bulk near the elevator on each floor for guests to pick up themselves. It would be appreciated by those who are particular if they were already placed in the room. I did not use the dining area so I cannot evaluate it. For solo female travelers or business trips: it’s conveniently located near a station with a convenience store on the first floor (accessible from within the Hotel), a family restaurant (Gusto/Shabu-yo) on the second floor, as well as nearby restaurants and even Don Quijote!

All staff provided excellent service. Having rental bicycles in the basement is also a great plus. The only downside was that there was only one washer and dryer. I felt it would be better to set rules for waiting your turn.

The location made it easy to reach Kamakura and Enoshima in a short time, allowing us to get around without stress. The surrounding area is well equipped with essential amenities for daily life, including dining options, so you won’t have any trouble. The service was kind and attentive, and we were very satisfied. The amenities were more than sufficient, and although early booking is recommended, you can stay at a reasonable price. We will definitely stay here again next time.

The irori sauna was the best sauna I’ve ever experienced. The sushi for dinner was also very delicious. This is an Accommodation I’d love to visit again if I have the chance.

The interior of the building feels a bit old, but the Room bath was long enough that I could stretch out and relax. Also, while breakfast was not a buffet, it looked stylish and cute; the bread was warm, and the omelet was very delicious. If I have the chance, I would like to stay here again.

The Room was clean, and the breakfast was delicious.

Thank you very much for your wonderful hospitality! Everyone’s smiles were truly lovely. It was clear that you were always attentive to your guests—something I don’t think you find at Hotels in central Tokyo. Thank you again!

The staff were also very kind.

I booked this Hotel mainly for its location while moving—right in front of Fujisawa Station. It came with all-you-can-drink beer, free coffee, and a water purifier installed in the Room, which was a pleasant surprise—was this really a Business Hotel? I was very satisfied. The toilet and bath were separate, and both the bathtub and shower were comfortable.

The front desk staff were very kind and helpful. The Room wasn’t spacious, but it was clean and had an air purifier, and I appreciated the complimentary bottled water. As a coffee lover, I was happy to see the welcome coffee service area, but since I checked in at night and usually avoid caffeine, I decided not to have any. The only downsides were that the unit bath was a bit small, and I thought it would be nice to have small trash bins in the toilet and washbasin area for amenity packaging or fallen hair. Still, overall I was satisfied and had a comfortable stay before my trip. There were convenience stores and restaurants within a minute of leaving the Hotel, which was very convenient. Thank you.

I stayed here on a solo trip. From the outside, it feels like a resort hotel and really got me excited! The room had very unique walls and was absolutely adorable. However, if you turn off the air conditioning, the room starts to smell like sewage, so I had to keep it running all night. I regret not borrowing an extra blanket. Other than that, everything was great! There were plenty of amenities to choose from at the front desk, and the staff were polite—nothing to complain about.