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I stayed in Hakone for the first time in a while. I was very satisfied with everything, including the sophisticated hotel service, room, meals, and the large public bath. During my stay, I was able to refresh without feeling any stress at all. The water in the large public bath w

The Room, food, and staff were all excellent. The staff greeted each guest with a smile at the restaurant and were attentive to the guests throughout the meal. The food was, of course, very satisfying. Each dish was prepared with great care, pleasing to the eye, and the taste w

It's an irresistible point for sauna enthusiasts. After bathing, we could relax in the relaxation space and fully enjoy a healing time. The room was spacious with a calm atmosphere, making it very comfortable. There was plenty of room even when spreading out luggage, allowing us

After 20 years, the bath was still great, and although meals used to be served in the Room before, the food was excellent. The staff were all very pleasant. The garden remains as beautiful as it was 20 years ago. While I like the nostalgic feel of the building, it might benefit f

Additionally, the room had its own open-air bath with a great atmosphere that we thoroughly enjoyed. Both dinner and breakfast were perfectly portioned, visually appealing, and absolutely delicious. My wife and I had an enjoyable time throughout our stay, creating wonderful me

A wheelchair was prepared for us from the entrance, and we were able to move smoothly from the front desk to the living room and dining room, allowing us to relax as if we were in a private villa. Thanks to the consistently thoughtful staff in every situation, all of us were able

The service, facility, and meals were all excellent, and I was very satisfied. If I may point out one thing, the hairdryer provided was quite subpar, making it difficult for women with long hair to dry their hair efficiently. I strongly recommend replacing the hairdryers in all

The presence of a kotatsu in the room was one of the factors that contributed to our relaxation. The Onsen open-air bath (women's bath) was also a cozy and calming space where one could relax. I would love to return here when I want to unwind again. Thank you for the wonderful ro

Conveniently located within walking distance from Hakone-Yumoto Station, perfect for strolls and shopping for souvenirs. As the accommodation is not crowded, you can relax both in the bath and dining area. The meals are seasonal, featuring plenty of local ingredients and are de

First, despite being close to Hakone Yumoto, it boasts an outstanding location as a hidden retreat surrounded by bamboo groves. Enjoy the view of the autumn foliage while soaking in the open-air cypress bath. The contrast between the meticulously designed interior and the sim

Their warm hospitality truly reflects this Hotel’s high standards. I am grateful to have spent such an outstanding time in Hakone. Though brief, it left me feeling deeply refreshed both physically and mentally. I would love to return again in another season. Thank you very much

Stayed in the main building, Western-style room with a private onsen open-air bath. The temperature of the onsen was perfect every time, and I enjoyed soaking in it multiple times. It is truly a wonderful onsen. The staff's attentiveness was also excellent. I was able to relax co

Being able to stay at “Bansuiro Fukuzumi,” and having found this place at all, has become a lifelong memory—a precious experience that made me very happy. Even if Room 15 becomes a café someday, I’ll be cheering you on. I would love to visit again. The truly precious Important

- Both dinner and breakfast were delicious. The ingredients and seasoning were well prepared, and the timing of service was perfect. - I stayed in a Western-style Room, and it was spacious enough. - Thank you for preparing champagne for my birthday. - Some information onlin

It was my first time in Hakone Gora, and I was able to relax at this quiet Accommodation surrounded by forest. From the welcome drink onward, the meals continued with a rich dinner featuring plenty of cheese and meat; it was a bit too much for me, but everything was very delici

I would love to visit again during the season of fresh greenery. The café latte in the lounge was delicious. I was truly impressed by the high quality of the desserts at dinner and the cakes in the lounge. Highly recommended. Next time, I would like to arrive earlier and s