สถานีหน้าฟูจิฟิล์ม × โรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง - 2หน้า

This was my third stay. Although it is your 6th anniversary, the entire facility felt very clean, and the changing room in particular was spotless. It was sparkling clean and very pleasant. The meals were also delicious. Last time I borrowed a magnifying mirror and a hair iron, and this time they had already been prepared for me—I was truly impressed by such attentive service. Next time, I would love to stay again and bring my daughter’s family as well.

I stay in Hakone every year. This Hotel was relatively affordable among those in Hakone with private open-air baths in the guest Rooms, so I made a Reservation without high expectations. But the service was extremely attentive, the Room was very clean, and the Facilities were exceptionally well maintained... In short, it exceeded expectations by far. The staff’s sense of distance was very comfortable, and thanks to that I had a truly relaxing stay. I’m sincerely grateful. Thank you very much.

We stayed here to celebrate my father’s 88th birthday. Only my parents stayed overnight; after I escorted them to their Room, I left. The proprietress remembered that it was for his 88th birthday and arranged a surprise celebration with the staff. Both my father and mother were truly delighted, and I’m told it became a wonderful memory—thank you very much. This is a lovely Ryokan with exceptional hospitality.

Thank you very much for your kind hospitality. The pleasant service from the staff, the open-air bath in the large public bath, and the Onsen in our Room were all very satisfying. If we have another chance, my husband and I would love to try the French cuisine next time. However, we were disappointed that the toilet in our Room did not flush well. Thank you very much.

Choosing this Hotel for my first solo trip to Hakone was the right decision. There are relaxing spaces throughout the spacious grounds, and the all-inclusive plan is also very appealing. Getting around inside the Hotel involves stairs and covers a wide area—perfect for getting some exercise! I’ve made another Reservation, so I look forward to staying again.

Thank you again for a wonderful stay. This was our first drive in our new car and also our first stay at Gora Kadan, but we were met with heavy rain. Even so, thanks to the warm welcome from all the staff, your help with loading and unloading our luggage, and your thoughtful care for my mother-in-law, all of our worries disappeared and we were able to enjoy a comfortable stay. We sincerely appreciate your attentive hospitality. We would love to stay again.

The bath in the Room was great, and the private open-air bath was also wonderful. The meals were served as a course, so we were able to enjoy them while having a nice conversation. Although it can’t be helped that the elevator and other Facilities felt a bit old, everything was well cleaned overall, so we had a very comfortable stay. It was a very satisfying trip for us as a couple. Thank you very much.

My mother, my sister, and I stayed here together. The Room with an open-air bath was very clean, and the bath was equipped with a step stool and a chair, so my elderly mother could use it safely. The meals were delicious, and my mother was so satisfied that she finished everything. We would definitely like to stay again.

It was my first time staying at an unmanned vacation rental, so I was a little worried about possible issues. But once I arrived, it was surprisingly convenient and comfortable. The layout was great and very clean, the balcony was spacious, and the view from the windows was beautiful. All the necessary dishes and appliances were provided, which made things easy. Best of all was the in-room hot spring bath. The tub was large with a pleasant wood scent, and there were big windows that gave just the right sense of openness—I loved it. I only wished checkout weren’t at 10:00; if late checkout had been available, I definitely would have used it. The complimentary drinks and snacks were also a nice touch. It took some time to reach the staff member at check-in, so I rated the service 4/5 (sorry if it was just bad timing).

We chose the Surprise Plan for a celebration, and the communication was very courteous. The Room and open-air bath were spacious, relaxing, and very clean. We were also happy to have plenty of free drinks. We chose the wagyu course, and everything was delicious. The staff were friendly, and we enjoyed chatting with them as well. Being able to adjust the open-air bath ourselves meant we could always soak at just the right temperature, which was a great feature. Breakfast was also excellent. We felt refreshed in both body and mind, the surprise was a success, and we’re truly glad we chose this place. We’d love to stay in one of the other Rooms too!

It was disappointing that the bidet toilet seat wasn’t working. However, I accidentally left something behind in the room, and they kindly shipped it so it arrived the next day, which was a huge help. The food was delicious, and I was able to relax and unwind away from the hustle and bustle of the city.

If possible, I’d rather not let too many people know about this incredibly great-value Accommodation. The food is delicious, and the staff are wonderful. This was my first stay in summer, and the pool was neither overcrowded nor too quiet—everything felt perfectly comfortable, so I could truly relax and enjoy it.

Herbal medicinal teas before and after meals are also a nice touch. At dinner, you can drink as much as you like of your preferred beverages, including alcohol, and every dish was truly delicious. Although we stayed on a weekday, they kindly served us the weekend-only sashimi as well, which we enjoyed with fresh wasabi! The baths were crowded, so we couldn’t relax as much as we’d hoped, but overall we were satisfied. However, it was disappointing that the futon in the Japanese-style room was quite thin.

Although I’d known the name, this was my first stay. During a break in the rainy weather, I walked from Tonosawa Station, and it felt like a little hidden retreat. In hindsight, it was probably the right choice compared with taking the bus from Yumoto along the crowded road. From the moment I arrived, I received a very warm welcome, and the view from my room was wonderful—I could have spent all day doing nothing but looking out. There were fresh Japanese sweets on the desk as a complimentary treat; since many places offer only packaged snacks, this made me especially happy. There are quite a few stairs, but the property is a comfortable size, so I quickly got used to moving around and thoroughly enjoyed the baths. The atmospheric bath with stained glass, the open-air bath reached by walking outside for a short distance, and the bright private bath on the top floor—all had wonderfully smooth water. Most guests were international. (Not at all the inn’s fault, but I was surprised to see someone enter wearing swimwear and carrying a smartphone.) Meals were served in an impressive hall with a magnificent coffered ceiling full of character. The painted sliding doors were also beautiful—it was truly a rare experience. All of the staff seemed highly experienced; whenever I asked something they answered carefully, and I was moved by how proudly they worked. This is an outstanding inn filled with hospitality—somewhere I would love to return to regularly. My room had great views over the Hayakawa River; during prolonged rain it became quite loud, so if you’re sensitive to noise you may want earplugs. The building is full of highlights yet somehow warm and cozy as well—and maintaining it must be no easy task. It’s such a wonderful place that I sincerely hope will remain for many years to come.

My wife and I stayed in a Room with an open-air bath fed directly from the hot spring source. The bath size and water volume were just right for two, so we enjoyed it before dinner, after dinner, and again before breakfast. Both dinner and breakfast were served in a private dining room with plenty of space. For dinner we chose the Gourmet Kaiseki Plan, so the portions were a bit too much for us (we’re not that young anymore) and we couldn’t finish everything, but we were very satisfied with the quality—especially the shabu-shabu, which was delicious. The proprietress showed us to our Room and also served our meals; she was refined and courteous, which I personally liked very much. Perhaps because there was heavy rain that day, there were already two other parties arriving at check-in time, so it may have been unavoidable due to staffing levels, but the only disappointment was having to wait in another room for over 10 minutes before completing check-in procedures.

We stayed here to celebrate my partner’s birthday. Although we arrived a little late, we were welcomed warmly, and they even gifted us Hakone rusks as a keepsake. Their thoughtful hospitality made us feel right away that this was a wonderful place. The room was spacious, and the open-air bath on the balcony was exceptional!! Soaking in the silky-smooth water while feeling the cool night air outside was pure bliss. My boyfriend loved it so much that he woke up early to enjoy it again the next morning. The shared hot spring bath downstairs also had a lovely atmosphere, and we were able to relax and enjoy a long soak. The complimentary ice pops after bathing were also a nice touch. And the meal we had been looking forward to was even better than expected! The spiny lobster in particular was outstanding—plump, sweet, and delicious. The soup had a gentle flavor as well, and you could really feel the care put into each dish. The fire show–like performance was amazing too (lol). They also kindly accommodated our last-minute request for a surprise dessert plate on the day, which allowed us to celebrate in such a special way. We are truly grateful to all of the staff who helped us and everyone in the kitchen. I had been following them on Instagram for some time and always hoped to visit one day. I’m so glad we were able to come for our anniversary this time. We were completely satisfied with everything—the hot springs, cuisine, and hospitality. I highly recommend this property for anniversaries with someone special or anyone looking to spend an unforgettable time.

This was my third stay. It was my first time visiting in summer, and the lush greenery outside the window was very soothing. There are many international staff members, but everyone works hard and it never feels out of place. This time, I ordered cake and coffee to go from the café lounge, and I really appreciated how a Japanese staff member carefully packed the cup in the cake box so it wouldn’t tip over—such thoughtful attention to detail. I’ll be back again. Thank you very much.

My father, my husband, my 5-year-old son, and I stayed here for a three-generation family trip. The location was excellent, and we really appreciated having a two-room layout that allowed us to separate the sleeping areas. Rooms like this are hard to find, so we were able to relax and spend quality time together as a family. Our son also seemed very happy to be able to spend time with his grandpa again. It was crowded due to the summer holidays, but we were impressed by how efficiently and promptly the staff handled everything. The baths, garden, and waterfall were all wonderful. We also enjoyed the meals. However, the buffet area was quite busy, and it was a little hard to tell where each dish was located at times. Overall, it’s a lovely property and we were very satisfied with our family stay. If you prefer a quieter experience, you may enjoy it even more by avoiding peak seasons.

The lobby, guest rooms, dining area, and restrooms were all clean and well maintained, and we were able to spend our stay comfortably. In addition to yukata for adults, they also provided adorable yukata and even slippers for children. The front desk staff spoke directly to our child, and we really appreciated their thoughtfulness in treating even a small child as an individual guest. If I could make one request regarding the facilities, it would be that the elevator be a bit larger or that there be an additional one. The large public bath was on the 5th floor, but when trying to ride from our room floor we sometimes ran into other guests with large suitcases. We had to let it go by about twice, and on the way back to our room we took the stairs. For dinner, they cooked rice at our table over about 30 minutes, so we could enjoy piping-hot, glossy Koshihikari rice. That was genuinely impressive! We also enjoyed the sashimi, chawanmushi (steamed egg custard), and simmered kinmedai (splendid alfonsino). However, for our family the portions were a bit too much—we felt bad leaving most of the hot pot dishes. The kids’ plate for toddlers included items children love such as fried shrimp, hamburger steak, and gratin, and our child happily ate it. Having a kids’ space next to the dining area was also a huge help for us as a family with children. While we ate at ease, our child watched Thomas & Friends videos and played with other kids. I do regret leaving without trying the coffee service or muffins in the lobby—but that just gives us another reason to come back next time. This is a hotel I can recommend to families traveling with children. This time we used the Hakone Yumoto Station hot-springs loop bus; however on the way back it can get crowded and sometimes you may not be able to board if it’s full. I recommend walking along the riverside path toward the station instead.

My monthly staycation is usually at a Hotel in my local Minato Mirai area, but this time I went a bit farther to Hotel Indigo Gora. I drove there alone, and the winding mountain roads in Hakone were a little tiring. I arrived before check-in and planned to relax at the footbath, but as soon as I parked in the outdoor lot in front of the Hotel, a staff member came right away and helped with my luggage. The welcome drink and Umaibo snack were a nice touch, and being able to check in comfortably while seated is one of those pleasures you expect from a Hotel of this class. When I entered my Room with the staff’s guidance, I couldn’t help saying, “Beautiful!” out loud. It’s a compact Hotel with around 100 rooms, but the Japanese-modern design—combining a raised tatami area with beds—was truly charming. I usually prefer modern Hotels, but this stay reminded me how calming and appealing Japanese-modern style can be. For dinner, I ordered à la carte at the on-site restaurant. The shrimp, scallops, and abalone in the bouillabaisse were surprisingly tender; the burrata was rich and paired perfectly with tomato and basil. The white wine went down easily. Since I don’t eat much, I also appreciated having à la carte options instead of only set courses. The bath in my Room was spacious, and I was able to fully enjoy the Onsen at leisure. The breakfast buffet also impressed me in both variety and quality—especially the green beans dressed with sesame sauce, which tasted far better than anything I could make at home. Even as someone who eats lightly (and can be picky), it was more than satisfying. The hospitality from everyone on staff was excellent, and the entire property was beautiful and comfortable. It was a wonderful Hotel that made me want to return again.