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I stayed at the property to celebrate a birthday. The service from the staff, as well as the room, club lounge, and bar lounge, were all excellent spaces where I could relax and enjoy. During cocktail time, I used the bar lounge and was given a "Happy Birthday" plate along wi

Additionally, this floor has a lounge offering unlimited drinks such as alcoholic beverages, juices, and snacks. You are also allowed to take drinks back to your room. The front desk staff and breakfast staff were very kind and attentive. Although some staff members were not Jap

Everything was absolutely delicious. They even had Premium Malts bottled beer, and I was very satisfied with the pleasant service. Above all, the breakfast at Le Normandie was highly praised by my mother! The weather was great, and we enjoyed the wonderful scenery along wi

It was just a short walk from Bashamichi Station. With Yokohama Cosmo World, World Porters, the CupNoodles Museum, and Hammerhead Park nearby, the location was excellent and very convenient. I chose a Room on the side facing the Yokohama Cosmo World Ferris wheel and enjoyed both

Among Business Hotels, Richmond Hotel is my favorite because the Room is spacious and the Facility is excellent. The large desk with a desk lamp and the comfortable caster chair made my stay very pleasant. The slightly larger sofa is also a nice touch. The entire Room is bright,

The Room has been renovated and is very clean. A DVD player was provided in advance, and there’s a 50-inch TV with a large screen where I watched my own DVD—Monteverdi's opera "The Coronation of Poppea." It was enjoyable even from bed! The bathroom features ReFa showerheads

It’s close to Sakuragicho Station, and Minato Mirai and Chinatown are within walking distance, so we were able to enjoy our stay entirely on foot. The Room was spacious, and the bathroom had a bathtub where we could soak. There was also an aromatherapy oil service, and the fragra

All of the staff were kind, and what stood out most was on the morning of checkout. When I left my Room, an employee who had been working some distance away took the time to stand up and bow to me. That thoughtfulness made me very happy and gave me a pleasant start to the day. N

The facilities are well-maintained and clean, and the hot water comes out very quickly. The prefix dinner at Jukei Hanten on the first floor was also wonderful. There were two of us, but we enjoyed high-end ingredients from the prefix menu on a rotating table while sitting on a s

I thought moving from the single to the twin room might be a bit of a hassle, but fortunately, there was availability, so I was able to use the twin room from the first day. I appreciate the staff's thoughtfulness. The room was compact, but the large public bath was extremely ple

Everything was well taken care of, and I was able to enjoy a comfortable trip. It was also great that the Hotel is close to convenience stores and the station. When I asked about a nearby bus stop for sightseeing, the front desk staff responded kindly and helped me find it smoo

The bath water was also very good. I was grateful to be able to use the bath on the floor near the bath. The location of the outlet next to the bed was hard to find, so it would be helpful if there was a mark somewhere. Day use was good, but I also wanted to stay overnight.

There was a complimentary coffee area and a reading corner behind the reception, and it felt like regular guests were enjoying a relaxed atmosphere. I also had breakfast; as someone who likes Japanese food, I was very satisfied with the buffet-style meal. The Hotel was convenient

The staff, both at the front desk and in the dining area, were kind and attentive, providing a perfect score of 100 for their service. I am grateful. The cleaning staff also greeted me pleasantly, allowing me to leave in a good mood. When I come to Yokohama, I definitely plan

With Halloween decorations everywhere due to the season, and beautiful fresh flowers in front of the reception, it was truly delightful. The lounge exclusively for guests also had outdoor terrace seating where we could enjoy the pleasant breeze from the harbor in both morning and

This was my first time staying at this Hotel, and I was extremely satisfied with it. We stayed in a Superior Twin room on the 12th floor for two nights with breakfast included, as a group of three including a toddler. First of all, the breakfast burger was incredibly delicious!

The reception and breakfast staff were all very kind. They also kindly stored our luggage after check-out, which was very helpful. Thank you. The amenities were excellent, and it was nice to choose from various types of pillows. The welcome drink had a variety of options that co

I stayed with a friend in a smoking twin room with breakfast included. We relaxed on the spacious beds, went out around town, and after returning to the Hotel after 1:00 a.m., we were able to unwind and enjoy the large public bath. The air conditioning worked well, so we stayed c

I called in advance, and they handled my late-night check-in smoothly even after midnight. The room was clean, and with comfortable bedding I was able to sleep well despite the short stay. However, it was disappointing that filling the bathtub took a long time. Given the current

Upon arrival, the hotel’s exterior gave a chic impression—subtle yet elegant—and at night, the neon lights at the entrance blended beautifully with Chinatown's atmosphere. The room’s layout and interior design were very calming, allowing us to relax fully during our stay.