สถานีฮาคุซัน (โตเกียว) × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

Very convenient, just a short walk from the station. The front desk looked quite old, so I braced myself before entering the Room, but it had been renovated and was clean, which was great. I arrived before check-in time and asked on the off chance; they kindly let me in early, which was a big help.

I stayed in a garden-side suite with a friend to celebrate my birthday. From check-in, the staff welcomed us warmly, and they had champagne and flowers prepared in the Room, which truly moved me. We also received handwritten birthday cards from many staff members, and I am deeply grateful for their heartfelt hospitality. We relaxed in the club lounge and spa, then took an evening stroll through the illuminated gardens on our way to “Unakiku.” With the enchanting garden views and delicious meal, we were able to enjoy a truly luxurious time. The next morning, we could admire the beautiful Tokyo Sea of Clouds enveloping the gardens from our Room—it was such a wonderful view that made us forget we were in the city. Thanks to all the staff, I was able to spend an unforgettable birthday. I would love to visit again in a different season.

At check-in, the front desk staff greeted me with a wonderful smile and provided kind, courteous explanations, which made me feel very reassured. The hotel’s convenient location near the station was also a big plus and gave me peace of mind. Thankfully, I was upgraded to the Ladies’ Room this time. The Room was equipped with a ReFa hair dryer and shower head, which I was delighted about! The amenities were well stocked, and every item at the breakfast buffet was delicious—I was completely satisfied. If I had to mention one thing, it would be even more helpful to have an outlet by the pillow on the loft bed for charging a smartphone. Overall, it was an extremely comfortable stay. I would definitely like to stay here again!

I made this Reservation because I was looking for a Hotel within walking distance of Tokyo Dome for a live concert. It was great—easy to get back right after the show, and Suidobashi Station is right in front.

I stayed here for a concert at Tokyo Dome. The Room was clean and well maintained. The king double bed was spacious and very comfortable, and I slept well. I wasn’t bothered by any noise from around the property, so I could relax and enjoy a restful stay.

We stayed here to celebrate my partner’s birthday. Everyone provided exceptional hospitality, and we truly had a wonderful time. We also dined at the Yamabiko restaurant, which was excellent as well. Thank you very much for your kind and attentive service in every way.

My friend and I each booked a Room and stayed one night with No Meals Included. The complimentary drinks and amenities were well stocked, the Room was clean, and the Facility was well equipped. It was quiet and comfortable to stay in. The front desk staff were very courteous, and the morning cleaning staff greeted us pleasantly, which made for a wonderful send-off. We were saying that we would definitely like to stay again if we have the chance. Thank you to all the staff for providing such a comfortable space.

I stayed in a women-only single Room, and since the floor required a key card for access, I felt safe and comfortable throughout my stay. It’s not a new Hotel, but it was very clean and the Room was lovely. The hair dryer and shower head were from ReFa, which was a thoughtful touch that many women will appreciate. I would definitely like to stay here again.

We stayed one night while visiting the National Museum of Nature and Science and the zoo with our two children. The building is old, but it’s within walking distance of Ueno Station and Ameya-Yokocho, with plenty of restaurants and convenience stores nearby. They can store your luggage, the Hotel staff were kind, there’s a large public bath, Child Sharing Existing Bedding is free, free drinks are available, and there’s an amenity bar. Our kids had a great time!

The Room was more than sufficient for spending the night alone. The bed was spacious, and the mattress was supportive—not too soft or prone to sinking—so it was extremely comfortable. The bathtub is quite compact. For some reason, the elevator hall on the second floor has no ceiling and was exposed to the rain, so it was wet. It wasn’t an issue with light rain, but it could be difficult in heavy rain. Since the microwave is located in the breakfast service area, it had been put away by morning. They warmed up my convenience-store soup in the kitchen, but I was told not to eat it at the breakfast venue and to eat it in my Room instead. They also stored my luggage even before check-in, which I really appreciated because I didn’t have to carry a large bag around. Thank you very much.

Thank you for taking care of us for 3 days and 2 nights! The Hotel had a wonderful atmosphere, and it made for a truly lovely trip. The Room was quiet and clean. The service was also great—when we arrived a little early to leave our luggage, they let us check in right away! It was nice to cool down in the Room for a bit before going out in the heat. This was my lack of research, but I went without bringing anything because I thought I had seen in a Review that skincare amenities were provided. Please bring your own skincare items!

While some Hotels are rigid and overly formal, here I was truly able to relax thanks to the staff’s thoughtful and warm hospitality. Their service reflected the values of the manager and leadership, as well as the Hotel’s overall commitment to welcoming guests. I stayed for six nights, and I sincerely appreciate all your kindness—thank you very much.

We stay with you every year for the Suntory Dream Match. Although our Room is assigned under a non-specified Plan, we request a Dome-side Room just in case. If you are not fully booked, we would appreciate a Dome-side Room next year. Other than that, we had a comfortable stay with no issues. Thank you very much.

Quiet despite being close to the station. The room was also very quiet, and I slept soundly. The hot towel at check-in was so refreshing. Receiving a tablet at check-out gave me peace of mind. The Hotel staff also had a calm atmosphere, which helped me relax. Thank you very much.

I stayed in a quiet, comfortable Room at the far end of the top floor. Thank you very much. The step between the unit bath and the Room is relatively low, so please watch your footing in the dark, but the Hotel is clean throughout, with wide corridors and elevator halls. Overall, I think it’s a good Business Hotel for the price.

Clean and spacious, with attentive staff. Surrounded by cozy izakayas and restaurants, making it convenient to return to your Room after a drink. This Hotel offers very reasonable pricing compared to the recent rise in Hotel rates. Highly recommended for business travelers heading to work from nearby Jimbocho Station or students taking entrance exams in the area. For two guests, the 20-square-meter Superior Twin Room is a great choice.

Thank you very much for your hospitality. I truly appreciate it. I arrived late at night and was quite exhausted, but the warm greeting from the front desk staff made me feel genuinely happy. I had just bought a late-night snack at the convenience store behind the property, and I was surprised by how different the service was. In any case, thank you again for your courteous assistance. Breakfast was also very delicious. The yogurt ran out so quickly—I would have loved to have more. I would definitely like to stay again. Thank you in advance.

The Room, bath, breakfast, and service were all excellent, making for a very comfortable stay. Thank you very much.

The Room is clean, and the bathroom and toilet are also spotless. There are plenty of places to eat, and a convenience store is nearby. Especially since there’s a Don Quijote close by.

The location was excellent—arriving by JR and using the Toei lines the next day made it very convenient. Despite the convenient location, it was quiet at night, perhaps because there are many universities nearby. I stayed for business this time, but I have also stayed here when visiting Tokyo Dome privately. Being able to walk to Tokyo Dome City is a big plus. I would definitely like to stay again.