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As always, it was excellent. I stayed for two nights again this time, and it’s very convenient with both Higashi-Ginza Station and Tsukiji Shijo Station nearby. I spoke to the staff at mealtimes and when finishing. Their cheerful voices really energize me from the morning. The Room, bath, and service are all great. I will stay again—thank you in advance.

I stayed for 4 nights. Since it was a hot season, I really appreciated the unlimited soft drinks. They also provide loungewear, towels, earplugs, cleansing oil, toner, and hair oil, which was truly convenient. The place was well cleaned and very comfortable.

It’s a bit of a walk from Ginza Station, but since it’s Ginza, the walk is enjoyable. The Room was clean, and having the bath and toilet separated was very convenient. For breakfast, you place the small dishes on your tray as you go, so you don’t keep people behind you waiting—stress-free and really nice. Above all, everything was delicious. My husband was especially happy to have shabu-shabu and sukiyaki in the morning. The service was also excellent. Thank you for taking care of us.

Far more than I expected, I was able to relax and truly unwind in the lounge. The Plan starting at 5:00 p.m. was more than enough to soothe my fatigue after visiting an exhibition in Ueno, making it a wonderful day. In addition to the perfectly attentive yet unobtrusive service, even for someone like me who doesn’t drink alcohol, the “light snacks” were astonishing—an impressive selection of both chilled and hot hors d’oeuvres, and the bouillabaisse was outstanding. As I’ve gotten older, visiting Hotel lounges has become a true comfort for the soul and a great source of energy for the next day. This place is undoubtedly among the top class in Tokyo, and I will definitely return to refresh myself—thank you in advance. The fluffy towels available freely at any time and the wide variety of complimentary drinks in the refrigerator moved me deeply with such luxurious thoughtfulness.

I was very satisfied with this excellent Hotel. The morning curry and risotto, as well as the late-night noodles, were outstanding. I also enjoyed free soft drinks and alcohol. The amenities were well stocked, and they stored my luggage free of charge until the end of the checkout day. The staff were very helpful—they even looked for a place where I could get my broken watch strap replaced, which was a huge help. Thank you very much.

It was clean, pleasant, and comfortable. All the staff provided very courteous service. However, there was one issue: the cleaning was not thorough, and I found some hair left behind, so I rated the Room a 3. The location is also great, and I would like to stay here again.

I always stay here. I’m glad the rates have become more reasonable than they were for a while. The Room is also clean after the renovation, and I’m very satisfied. I look forward to staying again.

I use this place often and expect to stay here again in the future.

A stay with breakfast that feels truly luxurious. The breakfast was exceptionally delicious. The staff’s hospitality and service were perfect in every way. I’d love to come back for another extraordinary getaway.

Thank you for hosting us for one night. Thank you very much for kindly moving us to a Room with a washing machine. In summer, having a washing machine in the Room is essential. The Room was clean, and amenities such as cleansing oil and toner were provided, so we had a comfortable stay. We would love to stay again in a Room with a washing machine.

The Room was very comfortable and easy to use. The location was convenient, and I was able to spend fulfilling days there—more satisfying than I expected. I stayed for four nights and needed help with various things, but all the staff were always smiling and courteous, which made my stay very pleasant. Breakfast offered a wide variety and was enjoyable. I was also interested in dinner, but unfortunately couldn’t try it this time due to my schedule. The bathroom was spacious and it was nice to have a TV as well. I would like to stay here again when visiting Tokyo. I would be happy if the amenities in the suite could be improved a bit more. Also, surprisingly, I didn’t see any Japanese guests.

We stayed for a one-night, two-day getaway as a couple. Travel memories are shaped by many things—weather, delicious food, scenery—but also by the connections you make along the way. On the day we arrived, we walked over 20,000 steps in humid weather before reaching the Hotel. The front desk staff’s warm smile was wonderful. We were able to relax and enjoy a comfortable evening. Of course, breakfast was great too. Thank you! Thank you for such a wonderful time!

I can only stay about once a year, but I’m always able to relax and enjoy a peaceful, unhurried time in the calm atmosphere. This time, since it was a weekday stay, I unfortunately couldn’t have my favorite Japanese breakfast, but thanks to the staff’s hospitality and the tranquil room, it was a laid-back trip where I could unwind with a close friend.

I used to stay at Mercure quite often overseas, but since I travel less these days, this was my first stay in a while. The location is very convenient—just a short walk from Shimbashi Station and Uchisaiwaicho Subway Station. I believe it was originally an office building, later converted into an annex of a neighboring Hotel, and then rebranded as Mercure. Since the property is scheduled to close soon for renovations, I was grateful to be able to stay at a very reasonable rate. Perhaps because of the location and the brand, most guests were international, and many of the front desk staff were as well (they assisted me in flawless Japanese). With an interior design inspired by a “theater,” the whole place feels even more international. The Room design was also quite bold. There is a couch-like platform near the window where you can lie down and watch trains passing by (Shinkansen, Tokaido Line, Keihin-Tohoku Line, etc.). However, getting up onto it takes some effort, and opinions may differ on how practical it really is. Aside from the décor and these design choices, it felt like a slightly upscale Business Hotel. I’m looking forward to seeing what concept it will adopt after the renovation.

They upgraded my room and gave me a small congratulatory gift. One staff member kindly accompanied us to the room and guided us during check-in. We didn’t use the other facilities, but we rested well in the spacious, comfortable room, and the large bathroom—with a bathtub and even a separate shower booth—was really nice. It’s a hotel where you can relax quietly without noisy tourists. The amenities are good too.

I used this hotel for a 1-night, 2-day business trip to Tokyo. I stayed alone in a twin Room. At remm Akihabara there was only a shower, but here there was a comfortable bathtub where I could stretch out and relax. I also added breakfast at the Vietnamese restaurant on the 2nd floor. For dinner, I ate at Shina Soba Hashigo across the street, and it was delicious. It’s in a very convenient location, so I’d like to stay here again.

The Room desk was comfortable for setting up a PC and getting work done. Breakfast had a wide variety of options and was delicious. During my stay, there was an earthquake in Ibaraki around 2:00 a.m. with an intensity of 5, and it shook quite a bit. After a while, an announcement over the public address system said there were no issues and that staff were making rounds, which reassured me. The overnight staff must have had a tough time, but their response was excellent. Check-in and check-out are handled by automated machines. It’s efficient but feels impersonal, so if you’re going to have staff assisting anyway, I think it would be better to offer the option of counter service.

About a three-minute walk from the Kabuki-za Theatre, it was very convenient—I could return right away even after the evening performance ended. This time I stayed on the Executive Floor, so in the evening I relaxed at the bar, enjoying drinks and hors d’oeuvres while taking in Ginza’s streetscape and night views. The platter included smoked salmon and prosciutto, and I could also choose pickles and nuts; it was great that these were included. For alcohol there was champagne, several wines, whisky, and sake, but cocktails were charged separately. I took some soup back to my Room and it was delicious, but carrying hot soup to the Room in a paper cup felt unsafe. The Room was a twin; not spacious, but it had a separate bathroom with a rain shower. There is a washing area, but no space for changing clothes. When I first entered the Room, it was lovely that the curtains opened with music. The view faced another building, but I could still enjoy some night scenery at an angle. Many of the staff were non-Japanese, but their Japanese was fluent and polite. On departure day when I asked about transportation to Yokohama, I was told to walk to Ginza Station rather than use nearby Higashi-Ginza Station—but you can go directly from Higashi-Ginza Station too, right? When pulling a suitcase through Ginza, shorter is better—so why?

This is my regular Accommodation when I’m on business in Tokyo. It’s centrally located in Ginza, with easy access to shopping and restaurants. I also appreciate that there are no unnecessary services. The cloakroom service is efficient and professional. There seem to be many international guests, and the overall atmosphere feels refined. I’d like to stay here again.

The front desk staff were very kind! It was also heartwarming to find a handwritten message in the Room and a little duck in the bath. It said the duck could be taken home, so I brought it back and have it on display at home.