สถานีชินจูกุ นิชิ-กูจิ × มีคะแนนอาหารสูงโรงแรม·เรียวกัง - 2หน้า

The staff were exceptionally kind and helpful. The Hotel itself is stylish with a playful design, the bathroom facilities are very user-friendly, and the view is amazing. They handled our request for an earlier check-in smoothly, guided us during our visit to JAM17, the breakfast venue staff were great, and at check-out two staff members even escorted us all the way down to the first floor for a taxi. Even after the taxi departed, they kept bowing until we were out of sight—truly outstanding hospitality. It was a wonderful Hotel.

Many foreign guests stay here. The self check-in and check-out system is very convenient with no waiting time. Staff promptly assisted when there was an issue with the machine operation.

Convenient access from Higashi-Shinjuku Station. The bed was extremely comfortable, and even while traveling I fell asleep quickly and woke up refreshed. Since it opened this spring, everything is spotlessly clean. The Room also has a sauna, karaoke, a high-spec hair dryer, and other amenities, making the Facility very comfortable. One of the small breakfast dishes (nikujaga) seemed spoiled and tasted sour, which was disappointing, but overall the meal was delicious. Breakfast was delivered via room service, so we could relax and enjoy it in the Room.

The room is clean and very quiet despite being in the middle of Shinjuku. There is also a large table, making it very convenient. I would like to stay again if I have the opportunity.

I had reserved a standard single Room, but since there was availability, I was upgraded. I truly appreciated that and the Room itself was nice; however, it was on the second floor, and to my surprise, the corridor outside the door was open to the outdoors, like an apartment building. This really shocked me. On days with heavy rain, wouldn’t luggage get wet? It may have been an extension, but I felt there could be structural issues with the building design. Also, because it is right next to a neighboring building (which may be unavoidable given that it’s in Kabukicho), the view is not very pleasant. I have stayed at other APA Hotels before and have also stayed many times at other Business Hotels in Tokyo, but this was my first time experiencing something like this. If possible, I think it would be better to improve this.

I stayed here for business. It is located between two lively downtown areas, and although it is a walk from both Shinjuku Station and Shin-Okubo Station, I had a comfortable stay.

We used a 4-person Room with three people. All the front desk staff were very kind, and the Room was spacious, so we had a comfortable stay. We also appreciated that the bathroom and toilet were separate, but since there was no changing area, we weren’t sure where to change. We’re not particularly shy, but it would be nice to have something like a curtain for privacy. Other than that, we were satisfied.

When I checked in during the evening, the female staff at the reception was clear, polite, and greeted me with a smile, which made me feel at ease. Additionally, upon entering the room, I found a handwritten thank-you letter on the desk addressed to guests and thoughtful touches like a duck in the bathroom that added charm and showed genuine care. It made me very happy.

The room was compact but clean and comfortable.

Thank you so much for accommodating an early check-in!!!! The Hotel was very clean, and I was extremely satisfied. I couldn’t hear any noise from the neighboring Room at all, and the location was convenient—overall, I was truly delighted. I would love to stay again.