สถานีชินจูกุ นิชิ-กูจิ × โรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง - 2หน้า

Thank you so much for accommodating an early check-in!!!! The Hotel was very clean, and I was extremely satisfied. I couldn’t hear any noise from the neighboring Room at all, and the location was convenient—overall, I was truly delighted. I would love to stay again.

I stayed with my child. The location is convenient, as it's close to Shin-Okubo and there’s a convenience store nearby. The Room has a large bed, and the nightwear is separated into top and bottom pieces, which is wonderful! A slightly disappointing point was that the hand mirror seemed to have makeup stains from previous use, and there was only one chair—having an additional small portable chair would be helpful. The services are excellent, so I will definitely stay here again next year!

The room was compact but clean and comfortable.

Upon arriving at the Hotel lobby, I was greeted warmly and assisted in Japanese right away, which made me feel at ease. Most of the other guests were from overseas, and I didn’t hear anyone speaking Japanese during my stay. The Room was still quite new, so it felt clean and spacious. I also appreciated the height of the sink. It would be even better if the price were a bit lower.

Many foreign guests stay here. The self check-in and check-out system is very convenient with no waiting time. Staff promptly assisted when there was an issue with the machine operation.

The room is clean and very quiet despite being in the middle of Shinjuku. There is also a large table, making it very convenient. I would like to stay again if I have the opportunity.

I stayed here for business. It is located between two lively downtown areas, and although it is a walk from both Shinjuku Station and Shin-Okubo Station, I had a comfortable stay.

It had an atmosphere like an overseas Hotel, which I personally liked. I would love to use it again.

I had reserved a standard single Room, but since there was availability, I was upgraded. I truly appreciated that and the Room itself was nice; however, it was on the second floor, and to my surprise, the corridor outside the door was open to the outdoors, like an apartment building. This really shocked me. On days with heavy rain, wouldn’t luggage get wet? It may have been an extension, but I felt there could be structural issues with the building design. Also, because it is right next to a neighboring building (which may be unavoidable given that it’s in Kabukicho), the view is not very pleasant. I have stayed at other APA Hotels before and have also stayed many times at other Business Hotels in Tokyo, but this was my first time experiencing something like this. If possible, I think it would be better to improve this.

We used a 4-person Room with three people. All the front desk staff were very kind, and the Room was spacious, so we had a comfortable stay. We also appreciated that the bathroom and toilet were separate, but since there was no changing area, we weren’t sure where to change. We’re not particularly shy, but it would be nice to have something like a curtain for privacy. Other than that, we were satisfied.

When I checked in during the evening, the female staff at the reception was clear, polite, and greeted me with a smile, which made me feel at ease. Additionally, upon entering the room, I found a handwritten thank-you letter on the desk addressed to guests and thoughtful touches like a duck in the bathroom that added charm and showed genuine care. It made me very happy.