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I stayed for two nights on my first trip to Hakodate. The view was amazing, and everything—from the service to the Room—was excellent. The Hotel also offers loaner bicycles, and there are plenty of nearby options such as car rentals and convenience stores. It’s also within walking distance of the station. There’s a morning market just a short walk away, so I had breakfast there. When I arrived in heavy rain, they immediately lent me a towel, which really warmed my heart. Even though I went in and out many times a day, they always greeted me with a smile, saying “Have a nice day” and “Welcome back.” There was no waiting for the elevator, which made everything comfortable. The Room was spotless as well. This is a Hotel I would definitely want to stay at again on my next trip. Thank you very much!

We stayed here for a family trip. The Room was very clean and comfortable. Since our family tends to feel hot, the Room was warm even in mid-May, and the air conditioning was not yet available due to the system settings. However, a staff member suggested opening the window to let in cooler air, and it worked—we were able to spend a comfortable night. Breakfast was automatically included, and everything was delicious. It was especially helpful on a busy morning when we really needed it.

I’m always satisfied. Given that it’s an expensive Room, you might say that’s to be expected—but consistently meeting those expectations is actually proof of very high quality. However, there’s one point I’d like to mention for everyone. There is a covered walkway to Hakodate Station, but there are no walls. So during typhoons or blizzards with strong winds, the location is only “better than most.” For normal rain, it’s not a problem.

The day before my stay, I noticed a mistake in my Reservation and contacted them. They responded politely, explained any additional charges, and I was able to stay without any issues. The cleaning staff also greeted me with a smile, which made it a wonderful trip. I would like to stay again!

The staff were very helpful. I would definitely like to stay here again if I have the opportunity.

Thank you very much for your hospitality. This was my second stay, and the front desk staff were pleasant and made my stay very comfortable! I also became a fan of the breakfast curry—it was perfectly seasoned. If I have the chance, I would love to stay again just for the curry.

The location is excellent, right next to Sapporo Station. There are convenience stores nearby, as well as the morning market and easy access to buses and trains. The breakfast buffet is outstanding. The staff were courteous and left a great impression.

Conveniently located in front of Hakodate Station with ample parking, and the streetcar stop is right across the road. An ideal base for sightseeing in Hakodate. Breakfast isn’t flashy, but each dish feels carefully prepared. The taste was satisfying, and even at the live kitchen they served each guest attentively—leaving both my stomach and mood satisfied from the morning. The Room and shared spaces also left a good impression, but the only disappointment was some dirt and odor in the bathroom (perhaps due to its age?). It wasn’t unhygienic, but because the other Facility areas were so well maintained, it stood out a bit. I hope to see improvements and would like to stay at this Hotel again.

This was the best of the three Hotels I stayed at during my 3-night, 4-day trip to Hakodate. There was a drink bar, the Room was clean, and they kindly stored my luggage before check-in. There are nearby options like Seicomart and McDonald’s, and the tram stop is close; I also think Hakodate Station is within walking distance. I would like to stay here again.

I stayed here for the first time on my return to Hakodate after a long time, choosing it for its great access and high ratings. It’s conveniently located just steps from Hakodate Station, with the morning market right in front, and I loved the Room, the view, and the bed. The Onsen open-air bath was also wonderful. If you don’t need a lavish breakfast buffet, this Hotel is a great choice. One small point: I unfortunately didn’t like the coffee from the coffee machine in the 17th-floor lounge—it tasted surprisingly strong. Have the staff tried it? The lounge atmosphere is very nice, but I couldn’t fully relax there. It might be nice to have some refreshing drinks available after bathing. Tea bags for drinking in the Room were available near the elevators, but I would have appreciated drip coffee as well.

I had business in Hokuto City, and until now I had stayed at a Hotel near Shin-Hakodate-Hokuto Station. This was my first time staying around Hakodate Station, and even though I’m not confident driving, the parking lot and the Hotel were easy to find since they face a main road. The Room was compact but perfectly comfortable, and having two pillows provided was a welcome touch. The breakfast buffet also offered a great variety, making this one of the Accommodations I’d like to stay at again.

After a tiring train journey, it was a big help that the hotel was right in front of the station. Since I booked the Room-assigned Plan, I was nervous when I went in, but it turned out to be a twin Room, so it felt spacious and not cramped like a single—really great. I’d like to stay again next year.

I stayed for five nights and was able to relax in the Onsen. I love the atmosphere of Hakodate and visit a few times a year. I used to regularly stay at S or R near the warehouse district, but after trying this Hotel, I found it very reasonably priced and the breakfast (both Japanese and Western) was excellent. The staff were also very kind, which made me feel at ease. The large public bath has free-flowing natural hot spring water, and there is also a sauna—no wonder it’s becoming so popular. I will be staying again from October 4th to 8th.

Conveniently located near Hakodate Station. We stayed in a Japanese-style Room with three adults, and since we planned to visit the market the next day, it was the perfect size for No Meals Included—clean and comfortable. The large public bath alternates between men and women, so note that the women’s hours are a bit shorter. However, the Room also has a unit bath, so it wasn’t much of an inconvenience. The front desk staff were kind and courteous as well. Overall, we were very satisfied. Thank you very much.

It felt much improved compared to my previous stay. The Room refrigerator had been replaced, so it could easily fit plenty of bottled drinks and food, and the TV in the Room I used before— which didn’t display properly—was working fine this time. The Wi‑Fi was relatively fast as well, which made it easy to work and watch videos. Although the building is clearly aging overall, it’s about a 10‑minute walk to Hakodate Station, there’s a Seicomart nearby, and while the large bath and sauna are separated by alternating hours for men and women, they were great amenities that made the stay very comfortable. Also, if you choose the right season, you can stay at a very reasonable price—excellent value for money. I’ll definitely stay again!

They offered generous complimentary services: a welcome drink, alcoholic drinks after 8:00 p.m., three pieces of sushi, cup noodles, and morning curry. What I liked most, though the building is old, was how thoroughly everything was cleaned down to the smallest details, making my stay very comfortable. I would like to stay again.

I stayed for two nights on a business trip and made a Reservation. The cost was about JPY 17,500 for two nights, and the Room was surprisingly a twin with breakfast included. The building is a bit old, but the inside is very clean. The twin Room was spacious and spotless; it was a smoking Room, but there was no unpleasant odor. The bathroom is a unit bath, but the shower water pressure was strong. There was an air purifier, and although the air conditioner is an older style, it kept the Room cool and comfortable during my summer stay. Breakfast is buffet-style—I expected something simple, but the seafood rice bowl and curry were delicious and I was very satisfied. The front desk staff were kind, and the late-night complimentary salt ramen was also great. Above all, I really appreciated the relatively large flat parking lot with free in-and-out access.

Cleanliness: Good! Both the Hotel and Room were very clean. Pet Supplies: Good! Provided items included a cage, training sheets, and small toys. Room Convenience: Good! The Room is equipped with essentials like a microwave, induction cooker, and tableware. You can also enjoy takeout meals from nearby stores in your Room. Location: Close to the station, with seafood restaurants, Hasegawa Store (Hasesuto), and Lucky Pierrot within walking distance. Suggestion: To make better use of space in the Room, I understand the current setup; however, a slightly larger table would have been even better. Overall Value for Money: Excellent Hotel!

We stayed at Hotel New Ote as a base for sightseeing in Hakodate and enjoying the night view from Mt. Hakodate. It was conveniently located near the morning market, tram stops, and bus stops. The building is old, but the room was clean. We stayed for only one night, but we were satisfied to be able to use the private family bath as well.

This was my second stay at an APA Accommodation, the first in over twenty years. My first stay was in Osaka, and this time was far better than back then. The bathroom and water facilities were very clean, and I was surprised there was none of the typical odor. The front desk staff were also very helpful. The location was excellent—I could walk around the Hakodate Station area and even visit the morning market early in the morning. I arrived by car and parked at the coin-operated lot right next door for 1,000 yen, which I really appreciated. I’d like to stay again next year.