สถานีสวนมารุยามะ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

This was my second stay. This time, I traveled with my elderly mother. They accommodated the Room request I had shared in advance, and the front desk staff were very kind and helpful. It was a comfortable stay. I would like to stay again.

When I came to Hokkaido, I was looking forward to great food, but the Hotel’s breakfast alone was high-quality enough to fully enjoy Hokkaido.

We always choose the Separate Twin. We stay as a couple, but because we go to bed and use the Onsen at different times, this Room is extremely comfortable. If I had to mention one thing, we would be completely satisfied if there were a refrigerator in each area. Also, it’s close to hitaru, which is convenient for concerts, and the location is great with easy access from the underground walkway. If possible, it would be nice if the price were consistent regardless of the day of the week.

This was my first trip to Hokkaido. I stayed for a Multiple Night Stay to celebrate the birth of my eldest son’s baby and to see my grandchild. They kindly accommodated a late check-in, and I appreciated the wide selection of amenities next to the front desk. Breakfast menus changed by day, so I enjoyed a delicious meal on the second day as well. In particular, I loved the seafood rice bowl where you can add as much of your favorite toppings as you like. All staff were pleasant, and I had a very comfortable stay. It would have been even better if the changing area were a bit more spacious.

I stayed on a Plan with Club Floor access. The service was excellent. I was especially impressed by the delicious in-house apple pie, scallop soup, and tomato juice. The Hotel’s atmosphere, rich in tradition and elegance, and the refined, attentive hospitality of the staff were outstanding. It made for a truly luxurious stay.

If the rate fits my budget for the stay, I use this Hotel often because the Facility, service, and location are excellent. It’s about the size of a small Business Hotel, and there is a public bath on the first floor. So when I’m chilled in winter, I can stretch out and soak in a tub instead of just using the Room shower, which I’m very happy with. Bathing times are separated for men and women. Compared with newer Hotels, it does feel a bit dated, but considering everything you need is provided at this price, it’s very satisfying! Personally, I really like that each Room has its own air conditioner so I can set the temperature to my preference, and that the windows open—so during seasonal transitions I can manage the room temperature without using AC. The front desk service is also excellent; repeat guests only need to sign at check-in, so you can get into your Room quickly. It’s also great that there are many restaurants nearby! The affiliated parking is across the street and is a multi-story garage parking lot, which helps because you don’t have to worry about your car overheating or clearing snow off it. As long as my travel dates and the price work out, this is a Hotel I’d like to return to.

From the moment I entered the main entrance, the staff assisted me smoothly, and I was able to start my stay comfortably. No matter where you are in the spacious Hotel, you can feel their hospitality and enjoy a pleasant stay. It was also convenient to take a taxi right from in front of the entrance. Breakfast in particular offered an excellent variety; everything looked beautiful and tasted wonderful. Being able to enjoy cocktails in the morning was a delightful surprise as well. The spacious restaurant had a calm atmosphere, with outstanding service that let me savor breakfast at a relaxed pace. This is a Hotel full of hospitality that I would definitely love to visit again.

I stayed for two nights and had a very comfortable stay. I had breakfast on the second morning, and I was glad to be able to enjoy Hokkaido specialties such as hokke (Atka mackerel) and ramen. It’s close to the station, has a large public bath, and is reasonably priced, so I would like to stay here again if I have the opportunity.

My family and I stayed for one night in August. It was conveniently located near the park and the station, with a convenience store right across the street and a 24-hour drugstore nearby. It was also great that we could check how crowded the bath and restaurant were from our Room. The Room would have been easier to use if the bath and toilet had been completely separate, so that was a bit disappointing. Breakfast was average. It wasn’t very crowded, which was nice, but nothing particularly stood out as delicious. There is parking as well, and I’d like to stay here again if I have the chance.

The breakfast is excellent. It is served in the Room and includes soup, bread, and juice, with just the right portion size. During our 2-night stay, the soup menu changed each day, and both were very delicious. It felt like the ideal Hotel breakfast. At check-in, we received a welcome drink along with a detailed explanation from the staff. The stay was comfortable and became a wonderful memory of Sapporo.

This is my third Gate Hotel, following Yokohama and Fukuoka. Although it should be the same, it felt a little different—in a good way. The Room was chic, very comfortable, and truly relaxing. The view from the large window at the back was wonderful, with an exceptional sense of openness. The location is very convenient: just a short walk from Sapporo Station and about 15 minutes on foot to Susukino. For breakfast on both days I chose the Japanese set, and I was very satisfied with both the taste and quality. When I visit Sapporo again, this will definitely become my go-to Hotel. I’m also planning to stay at The Gate Hotel Tokyo Ginza in November, so I’m already looking forward to comparing them.

Although I was traveling solo, I stayed in a twin Room, which was spacious enough to relax. There was also a large public bath, and the towel bag and amenities needed for bathing were well provided, so even though it was a business trip, I was very satisfied. I would like to stay here again when I visit Sapporo.

If you’re looking for a quiet Hotel where you can sleep well, JR Inn is the one. The lockers for storing luggage before and after your stay are located right near the entrance, which is helpful because you don’t have to go through the lobby. It’s also great that the Room has a bathtub where you can soak and relax. It’s nice that the amenities include bath salts, and I especially appreciate that the skincare products are Sekkisei. Having a trouser press permanently in the Room is also a plus. There’s a wide selection of pillows to choose from, and with an upgraded Simmons bed, I slept very well. Breakfast may be light, but it’s impressive: different breads each day, three kinds of soup, hygienic single-serve cups of potato salad, individually wrapped Hokkaido Camembert cheese, and even yogurt and milk pudding for dessert. Perhaps because it’s a light meal service, the breakfast area is quiet too, which feels relaxing. However, I noticed a yellow stain on the pillow I chose. I’d also like the refrigerator to be pre-chilled.

This was my first time staying at this Hotel in Sapporo. First of all, the staff were very kind and helpful. The Room was clean and wonderful, with a panoramic view of Odori Park below. The breakfast buffet offered a wide variety of dishes. I would definitely like to stay at this Hotel again next time.

I had to travel to Sapporo on short notice and made a same-day Reservation. I was happy to have a Room with a view of the Hokkaido Government Office. It was conveniently located within walking distance of Sapporo Station and Susukino. The front desk staff were kind and helpful. Thank you very much.

This time I stayed for three nights and made a Reservation here after researching various options. It was a charming, classic Hotel. Some parts of the Room felt old, but some items had been updated. Although it was a smoking Room, there was an air purifier, and even though it was a single Room, it felt spacious. The front desk staff and the cleaning staff were both excellent. Even though I put my things outside the Room just before going out, the cleaning staff responded quickly—thank you very much. I would like to stay again if I have the chance. Thank you for a comfortable stay.

I had a very comfortable stay for 3 nights and 4 days. It was close to the station, and the Room and large public bath were clean. The toilet and washbasin area were separate, and the pajamas were the type with pants. I could feel thoughtful attention to detail everywhere. Thank you very much.

The female staff member at the front desk was very helpful. The location was great, and I would like to stay here again. Thank you.

I stayed here after a long drive. I visited on a weekday in early September, and the Onsen wasn’t too crowded, so I was able to relax and take my time. The sauna and cold bath were both great, and I felt perfectly refreshed. The bed was spacious enough, and the Room was clean and well maintained. After being on the go all day, staying at this Accommodation really helped me recharge. Breakfast was very luxurious for the morning, and it was the perfect start to the day. I wanted to enjoy a morning bath again, so I asked for an extra bath towel at reception. I expected there would be a charge, but they lent it to me for free. This is an Accommodation full of hospitality, and I’d like to stay here again when I visit Sapporo.

I had planned to stay for three nights, but my flight from Nemuro was canceled, so it suddenly became a two-night stay. Even so, the staff kindly accommodated me, which was very helpful. Also, everyone on the staff (front desk, breakfast venue, and housekeeping) greeted me pleasantly, and it made a great impression. The location was also excellent and very convenient for going out, so I would like to stay here again. Thank you very much.