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My child developed a fever and I hadn’t brought a thermometer, but they were able to lend me one and even offered to look up a hospital if needed. They were very kind, and it was reassuring that there was a hospital nearby the Hotel. I would like to make another Reservation at th

Even after checking out, I could store my luggage in lockers and enjoy two full days at Universal Studios. Overall, I think this Hotel offers excellent value for money. The staff were all friendly, and I would definitely stay here again if I have another chance to visit Univers

I was very pleased that the hairdryer and hair iron in the room were ReFa. It was also great that there was an air purifier and a power strip for charging. At the spa, there was a free drink service and bath towels were provided. The water made my skin smooth, and I was very sati

With Wolfgang Puck pizza and Tully’s Coffee on-site as well, you’ll have everything you need during your stay. The interior is full of USJ flair, featuring the familiar globe and a large clock sculpture, so you can stay immersed in the USJ atmosphere even outside the park. The e

Initially, I got a bit lost as there were no directions provided for the elevator location. Additionally, there was a bloodstain on the bed cover, which was unpleasant. When I mentioned it during checkout, all I received was repeated apologies; it would have been nice to hear tha

What could have been a painful memory turned into a wonderful Hotel stay—my child slept soundly, felt better by morning, and we enjoyed a delicious breakfast. This is an excellent Hotel that offers genuine hospitality. We visit USJ every year, so I’d love to make this our regular

With direct access from Universal City Station, it was very convenient both for visiting USJ and for getting to the Osaka Station area. The Room felt quite small once we opened our suitcases, but it was clean and nice. The large public bath and laundry facilities were also de

We had children with us, so we were truly grateful. The drinks and ice cream helped us recover our energy. ●Guest Room The room was spacious enough. The folding table and chairs were very helpful for a late-night snack. Also, having a shoe dryer was a big help—we could dry our

I stayed for three nights this time, and I was really able to spend my time comfortably. The response of the staff was also wonderful. I would definitely like to use it again in the future. I didn't have time to visit the adjacent gourmet burger shop this time, but I definite

To enter the room, we used the passcode displayed during check-in on the device by the door. When trying to use the air conditioner, we found that its remote control batteries were dead. We ended up using batteries from the TV remote instead. The bathroom was spacious but lac

It was very convenient for us as we have a crawling baby, since we could spend time without shoes. Also, since each room is independent, it was nice not to have to worry about the kids making noise. The room was clean and stylish, allowing both children and adults to enjoy a