สถานีจิโดริ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

This is the best Business Hotel in Osaka. Of course, there may be better Hotels at higher prices, but I think it’s the best option for under 10,000 yen per night. The peace of mind that comes from being served by Japanese staff is excellent. The only downside is that it’s hard to make a Reservation. I check it first whenever I go to Kansai, but it’s rarely available.

It was a pleasant building and Hotel with new Facilities. However, since we chose a small 15 m² Room, it was unavoidable, but as two people in a twin Room there was hardly any space to pass each other. Next time, I will choose the Room more carefully. Also, due to the layout, it seemed the only way to turn the entrance light on and off was to climb onto the bed and use the switch on the headboard, which might be difficult for elderly guests.

Very convenient location near Universal Studios! We had a comfortable stay. The Sesame decor was adorable and soothing.\nWe’d love to stay again.

I wished the body wash towel were a bit larger, but I was very satisfied overall and would like to stay again.

I’ve stayed at various Universal official Hotels, and this one is the best. It’s one of the few places where a family of six can stay in one Room. All the staff are very kind, and the cleanliness is outstanding. The top-floor buffet offers food and service that exceed the price. I’d love to stay here again.

We stayed for two nights with our 1- and 3-year-old children. The location is excellent, which was a huge help when traveling with kids. There are other Hotels close to the park, but this Hotel offers separate bath and toilet areas in every Room, and beds that are at least 120 cm wide, so we felt comfortable and at ease. We requested a Hollywood twin setup and bed guards in advance, and everything was perfectly prepared on the day of our stay, making it very comfortable. It was also very convenient to have a microwave and water dispenser on each floor. We had no trouble preparing hot water for formula or warming baby food. All of the Hotel staff were very kind. They gave our children coins for capsule toys and greeted us with warm smiles, which made our stay truly pleasant.

This was my first time visiting Universal Studios, and I stayed at this Hotel. I was able to fully enjoy the park and also spend a very comfortable time at the Hotel. The only concern was that the ventilation in the toilet and bathroom felt a bit weak. Even so, it’s a Hotel I would like to stay at again next time. Thank you for making my first Universal Studios experience even more satisfying.

Whenever we travel to Osaka with our dog, we always stay here. Because the Hotel and pet hotel are in the same facility, we can leave our dog there and still visit USJ, which is a huge help. Even when we leave our dog at the pet hotel, they send us photos and videos multiple times so we can feel at ease. We would definitely like to stay here again on our next trip to Osaka.

On my first stay, I used the lounge and the pool. The lounge menu isn’t extensive, but everything was delicious, and the drinks are brought to your seat, so you don’t have to walk around unsteadily and can relax with peace of mind. Since I was bringing my mother, I hesitated a lot when choosing from several options, but everyone who assisted us provided such pleasant service that I’m truly glad we chose this Hotel. Next time, I’d like to come back soon with my husband! I’ve found another favorite Hotel!

We stayed for two nights for about 14,000 yen for two people. We visited USJ and the Osaka Aquarium Kaiyukan, and the location was convenient. The complimentary breakfast was delicious, so we had it both mornings. The bed was spacious, and having an outlet and a small table by the pillow made our stay very comfortable. We’d love to stay here again when we visit Osaka!

We were satisfied with everything, including the staff, Room, bath, and meals. It is also conveniently located near the station. I stayed here while accompanying my younger brother (who requires nursing care), and we did not experience any inconvenience. I would like to stay here again when visiting Osaka. Thank you very much.

I stayed here to attend a concert at the Grand Cube Osaka. It was conveniently close to the venue. Both the Room and the hallways were clean. The welcome drink was a nice touch. Since the air conditioner is positioned low, even on a low setting the airflow hit me and felt a bit cold.

It’s conveniently close to the station and a convenience store, which is a big help. I’m also truly grateful that the prices have been kept the same. I bring my own wash towel (sponge?) for bathing and my own hangers. The other day I saw a guest returning several hangers to the front desk, so I realized they’ll accommodate you if you ask. There’s a refrigerator on the 1st floor, and they can even freeze sports drinks bought at the convenience store. (At last year’s Expo, I held onto a frozen drink to get through long waits in the blazing heat.) This Hotel has thoughtful touches that make it feel like home.

The guest lounge was great. On the day I stayed, there was an event where I could meet Qoo, and it was amazing. So cute!! The breakfast was delicious too!

This is my third stay this year. I really enjoy the dinner meat dishes and the wide variety of side dishes, and I can take my time and relax while dining. The baths are clean, the Hotel is quiet throughout, and it’s one of my favorites. However, this time the dinner meat platter was quite salty. The hamburger steak in particular could have been seasoned more mildly. After the meal, I refilled my tea several times in the lobby to quench my thirst. Breakfast was excellent with nothing to complain about. I will stay again.

It’s a very clean Hotel. The front desk staff provided exceptionally friendly and wonderful service. I stayed in a triple Room with my children, and it was spacious and very clean. The view was amazing! The kids were thrilled. In the morning, there’s a bus that takes you to USJ, so access was convenient. The location is right in front of JR Bentencho Station, but you have to take an overpass and make a detour, so it can be tiring with lots of luggage. It may also be a bit hard to find your way. The breakfast buffet on the 51st floor offers an incredible view. The food was delicious as well. It was extremely crowded, though. Overall, I’m very satisfied! I’d love to stay again.

I stayed for 2 nights and 3 days for sightseeing along with a tour live in Osaka, and it was very nice. Upon check-in, I could choose a pillow to my liking, the amenities were well-equipped, and the women's Onsen had a password that changed daily, allowing me to enter with peace of mind. I would like to use it again if I have the opportunity.

I went in the morning to leave my luggage, but no one was there and I couldn’t reach anyone, which was disappointing. However, the on-site service was clear and helpful. The Room was clean and comfortable. I would like to stay again if I have the opportunity.

I hesitated when booking because the room was under 20 m² and the bathtub was not separate, but it had good reviews and I booked late with no other options. It felt surprisingly spacious for the size, and the bathroom and toilet were very clean—none of the water stains or dark buildup that usually make me prefer a separate bath area. I got hooked on the restaurant’s yogurt and granola, so I added breakfast on the day. It’s quite far from the station ticket gates, it gets dark at night, and it’s a shame there’s no convenience store on the way from the station—but I’ll stay again if I need a place in a pinch.

I stayed here for business, and the service was excellent—I was very satisfied.