สถานี Kami-Katsura × โรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง

It was a wonderful trip—100% perfect. Of course, I would 100% recommend it to friends and acquaintances. The Room had an ocean view, and it felt like looking at a painted seascape. I requested Japanese-style meals, and everything was truly satisfying. The bath was great, the meals were great, the amenities were well stocked, and the Room was excellent. Since I informed you in advance that I have a disability, I was also able to park properly in the Hotel parking lot. It really was 100%. Thank you very much. This became a memorable trip, and I’m truly happy about it. I hope to visit again someday. Thank you again very much.

We stayed here for a family trip with my parents. At check-in, the staff explained the building while we enjoyed the beautiful garden view, which helped us understand the Accommodation even better. The welcome sweets and tea we were served were also delicious. As I am pregnant, I mentioned that I was avoiding caffeine, raw foods, and alcohol. They kindly switched the coffee prepared in our Room to decaf, provided non-caffeinated sword bean tea, and changed the tea served with meals to black soybean tea. I was truly impressed by their warm hospitality. Dinner was excellent as well. They even accommodated me with a separate menu, and I really appreciated their thoughtful attention to detail. Every dish was delicious, the portions were just right, and it was a wonderful meal overall. The private Onsen in our Room could be enjoyed 24 hours a day whenever we liked, which was fantastic. My parents seemed very satisfied too. This was our last family trip before our baby arrives, and we are truly glad we chose to stay here. Once things settle down, we would love to return and stay in a different Room as well.

This was our second stay, following our visit in January. There are many Hotels in Kyoto I’d like to try, but when traveling with our 18-month-old child, we haven’t found any Hotel with better conditions than Potel. The playroom is spacious enough for a child to run around a bit, and it has a wooden ball pit and a picture-book corner. The breakfast menu is excellent and easy to share even for a baby in the later weaning stage. The Room size is great, the staff are kind to children, and the location—close to Kyoto Aquarium, the Kyoto Railway Museum, and Umekoji Park—is perfect. Everything is outstanding! On this stay, we were also happy that the alcohol service hours had been extended. We also appreciated being able to enjoy the breakfast buffet not only at the breakfast venue but in our Room as well, which made it easier to match our child’s eating pace.

Although we traveled during extreme heat, the moment we stepped into the Hotel amid the bustle of Arashiyama, it felt like a different world, welcomed by a white garden. We arrived early, but they kindly showed us to our Room since it was already prepared, which made us very happy. The Room was stylish and comfortable. The view from the balcony and the sound of water were soothing, and we had a wonderful time. For dinner, we enjoyed tapas and pasta while watching Togetsukyo Bridge at dusk—beautifully presented and delicious. It’s a Hotel I’d love to visit again in another season. This trip also celebrated my daughter, and thank you for preparing flowers in our Room for her. It became a memorable trip.

This trip was to celebrate my mother’s 85th birthday. The Accommodation was very comfortable, and all the staff were kind and wonderfully attentive, making our stay truly enjoyable. Both dinner and breakfast were absolutely delicious; they were a feast for the eyes as well, and the dashi was so soothing—it reminded me how great Japan is. They also kindly adjusted the portion sizes for us, and even prepared a bowl of sekihan (red rice) soup for her birthday, which made my mother happy throughout our stay. This may be minor, but what delighted her most was being able to walk barefoot because the hallways were tatami rather than having to wear slippers (at her age she seems afraid of walking in slippers). She also appreciated that the tabi socks worn with the yukata had non-slip grips, that the bath temperature was just right, and that there was a stool at the sink in our Room—she was very satisfied with these thoughtful details. It is also conveniently located in Arashiyama with plenty to see nearby, making it a truly wonderful Accommodation. I’m very happy that my mother enjoyed it so much—it became a memorable trip for me as well. Thank you very much for taking such good care of us.

In February, this was my third stay here. The front desk staff are as kind and courteous as ever, making check-in pleasant and giving me the feeling of coming back to a second home. In addition to the lotion and cream I receive at every check-in, I was also given a mini lip balm. The large public bath is available from 15:00, and you can check how crowded it is on the in-room TV, so it’s great to go when it’s quiet. (You can also check the coin laundry.) There were many international guests, but most seemed to follow good manners. When I requested cleaning while I was out, everything was cleaned perfectly—thank you very much. I look forward to staying with you again when I visit Kyoto.

I stayed for three nights. During my stay, the front desk staff were very courteous, and I was able to spend my time comfortably. Thanks to them, I truly enjoyed a pleasant stay. Thank you very much. I used a twin Room, but because the TV is positioned slightly toward the front, it felt a bit difficult to pass through when moving to the bed at the back. This may be unavoidable due to the Room layout, but it was something I noticed. As for the bathroom, it was kept clean with no water stains, and I was able to use it comfortably. On the other hand, there was a small gap between the bathtub and the wall where water could easily get in, so I was slightly concerned about possible mold in the future. Sealing the gap with rubber caulking might help keep it cleaner. Overall, the staff were helpful and I had a comfortable stay. I would like to stay again if I have another opportunity.

I was looking for a Ryokan with an Onsen not far from Kyoto Station. It’s still a fairly new Ryokan, and the Room was clean and nice. The breakfast buffet had a wide variety of options, and everything was delicious. When I arrived, I left my suitcase with the staff, but it didn’t arrive even after I got to my Room, so I had to call and ask them to bring it up—this was the only disappointing part. I was able to relax in the Onsen, so I’d like to stay here again when I travel to Kyoto.

My main purpose this time was to visit Arashiyama, so I stayed at this Hotel in Shijo-Omiya. The nearby bus stop is also conveniently located, with many bus routes to various areas of Kyoto. The Room had an unusual design—a Japanese-style Room with beds—but it was comfortable. If possible, I would have liked a floor chair. The large public bath was also nice, but the only drawback was that the shower pressure was so strong it hurt when sprayed on my face. Also, I heard the women’s public bath was extremely crowded on Saturday night, so it would be helpful if the TV in the Room could show how busy the public bath is, like some other hotels do.

The Facility and amenities were better than those of similar hotels. The front desk staff, while working hard to assist many inbound guests, also provided me with excellent service, including luggage storage and courteous assistance. However, there was one disappointing point: when I called at night to ask about room cleaning and towel replacement during a Multiple Night Stay, there was no response at first when the phone was answered. When I spoke to ask my question, I received an unfriendly reply, which left me wondering what was going on.

This stay was to fulfill my wife’s wish to ride the trolley train at least once. It was very convenient, as we could see Saga-Arashiyama, the first station of the trolley train, from the Hotel. We were blessed with great weather and scenery, and enjoyed about 25 minutes to Kameoka while looking down at boats enjoying the thrilling Hozugawa River cruise. I have stayed at this Hotel several times, and I was very satisfied with both the bath and dinner/breakfast. The Hotel staff were also very kind. This time, I bought protective charms at nearby Nonomiya Shrine, famous from The Tale of Genji, for my two daughters who live in Tokyo and sent them to them. This is a Hotel I would definitely like to visit again if I have the chance.

From the sophisticated design at the entrance to the Kyoto-style streets leading to the accommodation, everything lifted my spirits. Inside, it felt like a cozy home with its two-story structure, making it very relaxing. I stayed with a dinner and breakfast included plan. First, I enjoyed unlimited Kyoto sweets and drinks in the lounge, then indulged in a meat-lover's dream dinner. For a late-night snack, I had an egg sandwich, and in the morning, I savored a luxurious and hearty breakfast before leaving fully satisfied. I regret not arriving hungrier! The complimentary drinks provided in the room were all delicious—one night wasn't enough to enjoy them all. The staff's hospitality was exceptional, making this stay truly outstanding. I would love to stay here again if given another opportunity!

I stayed in a Room with an open-air bath with a two-meal plan. I only realized after arriving at the station that there was no shuttle bus in the 2 p.m. hour, so I took a city bus instead. It was very helpful that you were able to process my check-in early.\nThe bath in the Room had a pleasantly silky texture and I could use it anytime. I also love manga, so having them set up right outside the Room was perfect.\nBreakfast and dinner were buffet-style. Dinner was enjoyable enough, but I wish breakfast had offered a bit more variety. There wasn’t much I wanted to eat, and even the salted bread—the one item I did want—sold out while I was waiting in line, even though it wasn’t yet 8:00 a.m.… which was disappointing.\nI assume the shuttle bus schedule avoids peak times for check-in and check-out because it gets crowded, but the timing feels a bit awkward. If you arrive early to enjoy Manyo Club, or if you plan to continue using it for an additional fee after check-out, then it shouldn’t be an issue.\nI liked this Onsen Facility more than the one in Kobe, so I would like to stay again.

The children on the training camp were very energetic and lively. I think this is a very clean Facility, even among youth hostels. Breakfast was hearty and delicious, and the free parking is a big plus. The bath was not crowded, so I could relax. I would like to stay again.

Even during the Obon season, we were able to stay at an affordable price regardless of booking last-minute, and the Room was spacious and clean. We also enjoyed drinks in the lounge, which was great. It is a very convenient Hotel close to the station, with easy access to both JR and the subway. I would like to stay again next time.

I was able to relax and unwind. The building seems to have been built during Japan’s bubble era and is a bit dated, but the high ceilings and spacious washroom made it very comfortable to use, and the paintings and interior decor throughout the Accommodation were lovely. The meals were also delicious. I had walked around the area before but never noticed it. I’m glad I found such a great Accommodation.

The staff were very kind and helpful. I was able to relax in my Room, and the meals were delicious. The Onsen helped soothe my fatigue. I’m glad I had such a wonderful time. Thank you very much.

I stayed here for 2 nights and 3 days before the Obon holidays. Overall, everything I needed was provided, and I felt it was a great-value Accommodation. The large public bath also has a lock for the men’s side, and whether because of that or simply good timing, I was able to relax alone and ease my travel fatigue. Above all, it was very clean, which is a big plus. The only consideration is how you feel about the location in Shijo-Omiya—it’s about a 15-minute walk to the main downtown area.

There were seven of us including our grandchildren, and we used two Rooms. We stayed once four years ago and chose it again because it was clean and reasonably priced. This time as well, everything was well cleaned, the beds were comfortable, and we were satisfied. However, since there is no elevator, carrying luggage up the stairs was a bit tough for me as an older guest.

The location is excellent. The Onsen exceeded expectations and could be featured more prominently. The staff’s kimono dressing is flawless. As expected of a long-established Ryokan, the proprietress’s training and guidance are clearly reflected throughout.