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I got a little lost on the way from Shin-Osaka Station to the Hotel due to unfamiliarity with the area, but I was able to find it quickly thanks to its distinctive exterior design. I could leave my luggage before check-in, and the staff's service was polite. Thank you. The ba

I used this place during my visit to Universal Studios. Overall, it was very new and clean, the staff were kind, and the bed was comfortable. It was nice to receive complimentary drinks. The large public bath, shampoo bar, and Mirable were exciting features. Although I believe it

The Room was clean, and for a Business trip where you just need a place to sleep, the location is good. However, while it's easy to find and close from Exit 7 of the Midosuji Line, it's very difficult to navigate from the Shinkansen exit. I got quite lost. The bathroom was

The Room was clean with no complaints, and everything was convenient to use. During breakfast, the staff kindly spoke to us, allowing us to enjoy freshly cooked rice. It was truly delicious, and their thoughtfulness was much appreciated. I will definitely stay again if I have

In a word, it was an extremely satisfying Hotel. The building was new and very clean, and the air conditioning worked well, making our stay comfortable. The large public bath had a sauna, and the cold plunge pool was refreshingly cold. The room also had a separate bath and toil

After walking around at the Expo and feeling tired, it was incredibly relaxing. It was also great that information about how crowded the bath area was displayed on TV screens. The changing rooms were clean, and overall, all facilities were very tidy and comfortable. The only d

There were also seasoned vegetables, fish, pork miso soup (so good I had seconds), dessert (the pudding was amazing), and a green smoothie (I had seconds). Nothing flashy, but it hits all the right notes—an outstanding breakfast. I’d love to stay again and enjoy breakfast her

It’s very conveniently located near the station. I appreciated being able to take the amenities available at the front desk. I was especially happy that the roomwear was a separate set. All of the Hotel staff were very kind. Thank you very much for even giving me a specia

This was my first time staying here. The bathroom was very spacious, but the Room felt a bit small. However, it was clean. It was a downside that there was no makeup remover among the amenities, and it was hard to find where the in-room tea and other items were. I left some clot

During my previous stay, I opted for a breakfast-inclusive plan. The view was great and the food was delicious; therefore, if I stay again next time, I would like to choose a breakfast-inclusive option. There is also a convenience store right next door which is very convenient.

I arrived on New Year's Eve and spent the first three days of the year at this Hotel. All the staff were pleasant and had wonderful smiles. Since I was with my one-year-old child, on the second and third days, the front desk staff gave us a gift of assorted sweets, which made

Stayed for 3 nights during a trip to Kansai. Conveniently located near Esaka Station, with a rental car service nearby. The area around the hotel had everything, including restaurants, bars, and supermarkets. The in-room TV offered unlimited access to Netflix and U-NEXT. Would

The breakfast buffet had a wide variety of items and was very satisfying. I stayed in a single Room; while I could feel that the place is generally older, it was spacious enough and I could relax comfortably. A few requests for improvement: - I’d like a foldable luggage rack/sta

During my stay, the fire alarm went off, which was surprising, but an announcement quickly assured us of safety, so I felt at ease. I rated the bath/Onsen 3 stars as I only used the shower... However, the staff were very attentive and excellent. I would definitely like to sta

This was my first time using the laundry facilities as well. Detergent is free to use, and the coin-operated washer is 200 yen per load, which is quite affordable. The dryer was 200 yen for 30 minutes. Please note that there is no change machine. I will definitely stay here agai

Umeda in Osaka is my workplace. Due to my schedule, I sometimes stay overnight, so I use it occasionally. It is extremely close to the station, and there is a 7-Eleven across the road, with "Yoshinoya," "McDonald's," and "Miyamoto Munashi" along the hotel, making it very conven