สถานีคัตซูระ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

I stayed for a total of two nights and was able to work comfortably. There was a desk and chair, and the chair was comfortable to sit in. From noon, there was a time when I could enjoy sweets, tea, coffee, and more, and from the evening there was a time when I could enjoy alcohol and snacks—making for a pleasant change of pace between work sessions.

Thank you for always taking such great care of us! This is our fifth stay! We love Sankyu’s sushi for dinner, and the Room is spacious and clean. Breakfast is delicious, the price is reasonable, and we’re completely satisfied! We’ll definitely be back again! We’ve also recommended it to everyone at our company!

It was hot in Kyoto, so I really appreciated how close it was to the station! The Room was clean and I was satisfied, and the staff were very kind, making my stay comfortable.

Although we traveled during extreme heat, the moment we stepped into the Hotel amid the bustle of Arashiyama, it felt like a different world, welcomed by a white garden. We arrived early, but they kindly showed us to our Room since it was already prepared, which made us very happy. The Room was stylish and comfortable. The view from the balcony and the sound of water were soothing, and we had a wonderful time. For dinner, we enjoyed tapas and pasta while watching Togetsukyo Bridge at dusk—beautifully presented and delicious. It’s a Hotel I’d love to visit again in another season. This trip also celebrated my daughter, and thank you for preparing flowers in our Room for her. It became a memorable trip.

Everything was excellent. The food, the service, and the atmosphere were all outstanding. We had a wonderful time. We would love to stay here again when we visit Kyoto.

There was a Shuttle Service from Kyoto Station to the Hotel, and both the facilities and our Room were spacious, allowing us to relax and unwind. Although we were worried about the weather, we were able to enjoy dinner on the riverside platform without any issues, and the Tankuma breakfast was also delicious. The selection at the Hotel gift shop and the staff’s service were excellent, so we had a great shopping experience. It is also close to Nishi Honganji Temple, so we could join the morning service and fully enjoy Kyoto.

I was extremely satisfied with everything, including the Hotel’s cleanliness, service, and baths. Just as the Reviews said, drinks and nuts are truly available to enjoy freely. What’s more, they are high-quality drinks and nuts. Breakfast is also of excellent quality. I also thought it was wonderful that containers are provided so you can take items back to your Room; however, since there are plenty of containers available, some guests may end up using more than necessary, so it might be worth adding a small limit on how they are used. Other than that, I think it’s perfect. I will definitely stay again.

I’ve been staying here repeatedly lately. It’s affordable, clean, and very comfortable. They also offer welcome coffee, and the staff are courteous. The Room was well cleaned and comfortable, but when I set the air conditioning temperature a bit higher, I noticed a slightly unusual odor from the airflow. If you could consider cleaning internal parts that are difficult to address with regular cleaning—such as filters and the heat exchanger—I think this Accommodation would become even more comfortable in the future. Thank you.

Just before the Obon holidays, three adults in our family stayed here. They upgraded our Room, and we were able to relax comfortably in a spacious space. It had been a few years since our last visit, but the high level of satisfaction was unchanged. For breakfast, we enjoyed freshly made omelets and Kyoto-style dishes at a leisurely pace. One minor disappointment was that the women’s changing area had a damp smell, and the bath water was too hot for midsummer, so we couldn’t soak for long.

We stay here every year when visiting family graves. It is directly connected to the station, and the Shinkansen exit is close, which is very convenient. Since it has a train view, it’s perfect for children and train lovers. Even if you forget to buy something, there are plenty of shops so you won’t have any trouble. The Room is compact but clean.

Although I was traveling alone, I stayed in a twin Room! The moment I opened the door, I couldn’t help saying, “So spacious!” The high ceilings and many mirrors made it feel even larger. The two-seater sofa by the window also had plenty of space. Since it’s a long-established Hotel, the overall atmosphere is a bit retro, but that actually gave it a sense of elegance and calm that I really liked. I’d love to stay again.

This was my second stay at the accommodation, and I had a pleasant experience again. The room was clean and comfortable. Thank you very much. The large public bath was also very enjoyable; however, I noticed that while there were four mirrors and hair dryers in the changing area, there were only two chairs available. Some guests had to stand while drying their hair. Additionally, the chairs were quite low, making it difficult to see one's face in the mirror when seated, so many guests stood for skincare as well. Although this is not a place where one spends a long time, it was the only inconvenience I experienced during my stay. I look forward to staying here again. Thank you very much!

Because it is close to To-ji Temple, we chose to stay here. The front desk staff kindly provided detailed guidance on the parking area, advised us that we might need an umbrella based on the evening weather forecast, explained how to get to sightseeing spots, and gave a thorough overview of the Facility. We stayed here for sightseeing in Kyoto with my father and had a very comfortable stay. The breakfast was also delicious. The large public bath was wonderful as well—it felt great after a long day of walking. In the morning, my father and I were able to take a walk to To-ji Temple, and we enjoyed a great trip in Kyoto together as parent and child. Thank you very much. For these reasons, I give 5 stars across the board.

A perfect stopover point for a long drive. New and clean. There’s also a bath, and they accommodated my requests. The staff provided just the right level of service. I wasn’t bothered by noise from neighboring rooms or outside. And it’s affordable. I stayed here on both the outbound and return legs of my trip home by car. It was great to be able to secure a parking space with a Reservation as well. For the return trip, I considered another Hotel, but choosing this one again was the right decision.

Whenever I visit Kyoto, I always stay at this Hotel. I’ve lost count of how many times it’s been. Once again, the consistently warm hospitality allowed me to spend a truly relaxing time. The only disappointment was that parking is now charged. I suppose it was surprising that it had been free for guests in that location until now (laugh), and I really appreciated it. I know it may be difficult, but I can’t help hoping it might come back again someday. Thank you again for taking such good care of me this time as well. Thank you.

My main purpose this time was to visit Arashiyama, so I stayed at this Hotel in Shijo-Omiya. The nearby bus stop is also conveniently located, with many bus routes to various areas of Kyoto. The Room had an unusual design—a Japanese-style Room with beds—but it was comfortable. If possible, I would have liked a floor chair. The large public bath was also nice, but the only drawback was that the shower pressure was so strong it hurt when sprayed on my face. Also, I heard the women’s public bath was extremely crowded on Saturday night, so it would be helpful if the TV in the Room could show how busy the public bath is, like some other hotels do.

Conveniently located near the station, and the staff were very kind! The welcome drink was excellent, too. The Room was spacious and very comfortable. Just one thing… unfortunately, the air conditioner’s filter cleaning indicator light was on, and although I’m not sure if it was related, there was a rattling noise from the air conditioner during the night (auto filter cleaning?). Since I could open the window, I didn’t use the air conditioner. Other than that, everything was truly great, and I’d like to stay again.

It was a highly satisfying stay. The Room was clean and well maintained, and we were able to relax comfortably. The staff were polite and kind, and we truly felt their warm hospitality. For dinner, we could choose kamameshi from three options and enjoyed it freshly made. Breakfast also offered a wide variety of dishes to go with rice, so satisfying that we ended up eating more than usual. Although the bath is not a natural Onsen, it was spacious and very relaxing, helping us fully recover from travel fatigue. The location is excellent and very convenient as a base for sightseeing. We would definitely like to stay here again when visiting Arashiyama.

This was my first time staying here. I left my luggage in the morning and informed the staff that I would be checking in late, and they kindly delivered my luggage to the Room, which was very helpful. They also answered my question about towel exchange clearly, which I appreciated. The Room was clean, the bed was spacious, and I could relax comfortably. The table and chairs were sturdy and easy to use. I would love to stay here again!

I can only describe it with simple words like wonderful smiles and warm hospitality, but the harmony of Thai and Kyoto culture near Kyoto Station was truly impressive. Not over the top or intrusive—just right, and exactly as expected. It made me want to come back again soon. The autumn-leaves sushi was exquisite.