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I have stayed at many so-called top-tier Hotels, but this was the best experience I have ever had. As others have said, the hospitality was truly exceptional—going above and beyond what I could have imagined. Breakfast at Gion Kawakami was also an outstanding experience. I would love to visit again in a different season.

I stayed here as a birthday gift for my sister. We were amazed the moment we entered the Room—not only did you prepare a Room with a view of the five-story pagoda, but you also gifted us sparkling wine to celebrate. My sister was absolutely thrilled. In the lounge, we enjoyed a wide variety of drinks and alcohol, along with visually stunning sweets and carefully crafted dishes. At night, we dined at the rooftop bar while taking in Kyoto’s night views. For breakfast, I chose a conger eel hot pot—something rare for a Hotel breakfast—and truly savored Kyoto’s summer flavors. We were also able to visit Kiyomizu-dera early in the morning when it was quiet and uncrowded, which made us very happy. It seems it became a wonderful memory for my sister as well. Thank you very much for taking so many photos for us.

Using aromatic vegetables, fish, and meat from the Kyoto area, each ingredient is prepared and served with the utmost care to preserve its natural fragrance, flavor, and texture in the best possible way. The chef’s evolving craft was truly impressive. I was also moved by the sommelier’s sincere dedication to wine. The cuisine feels perfectly suited to this one-of-a-kind Meiji-era mansion dining experience in Japan.

This was our second stay since last year. We were impressed last year as well, but this year we truly enjoyed an even more relaxing time thanks to the wonderful hospitality of the staff. Of course, the cuisine was also top-class Kyoto kaiseki. We will be back again during the Obon holidays next year. We are truly grateful.

This Accommodation is highly recommended. The Room was clean and comfortable, and with the fresh greenery of the season, the semi-open-air Onsen was absolutely wonderful. The front desk staff were also very helpful, and we had a pleasant stay. The location and surroundings are excellent. It’s an Accommodation I’d love to visit again. Next time, I plan to choose the largest Room with an open-air bath.

I stayed one night in Kyoto, a city I love, to go hydrangea viewing. I arrived before check-in, but I was able to relax in the lounge overlooking the beautiful garden with a cola and cake. Soon after, I was shown to my room, which I truly appreciated. As I don’t have much stamina, I chose this Hotel so I could rest well while still enjoying the feeling of being on a trip in Kyoto. I made a Reservation for a room with views of Kōmyō-ji Temple’s main gate and the Hotel garden from the window. Including the magic hour at dusk and dawn as well as the nighttime illumination, the scenery was even more wonderful than expected, and it was truly relaxing. It was also adorable to see snails and umbrellas drawn in the Hotel’s stone garden outside the window—so perfect for Japan’s rainy season. In my room there were Gion Tsujiri kabusecha green tea, black tea, and coffee; plus complimentary juice and beer in the refrigerator. Enjoying a slow Hotel stay while watching the beautiful view and changing sky was simply amazing. In particular, there was a chocolate-scented coffee capsule called “Chocolatino” for the espresso machine—I woke up before dawn and felt so happy having my morning coffee while watching sunrise magic hour. The beer also had stylish yuzu and fruity aromas, and drinking it in a bathrobe after bathing tasted exceptionally good. From 15:00 to 18:00, welcome drinks were available in the lounge. There were champagne and white wine—both favorites of mine—and I enjoyed them at leisure. As I’m a light eater traveling solo (and had just eaten cake), pairing drinks with some potatoes was more than enough for me; however, it also felt like you could enjoy a proper dinner there as well—meat dishes, desserts, and more—which seemed great because you can adjust freely depending on your mood. I love baths as well, so I was happy that there were stylish, high-quality bath salts and amenities provided in generous amounts. Twice—at night and again the next morning—I soaked properly in a bathtub where I could fully stretch out and relax. Breakfast overlooking the garden was wonderful too; they kindly arranged seating where I could feel comfortable on my own. After breakfast each day, between attending morning services and taking walks around the garden grounds (and more), it felt incredibly fulfilling. The gardens within this Hotel also had seasonal flowers such as hydrangeas and bellflowers (kikyo). Including nighttime illumination visits too—I took three walks total: evening, night, then morning—and being able to enjoy Kyoto’s seasonal atmosphere without even leaving made me extremely satisfied. It was an amazing trip to Kyoto!

I stayed with No Meals Included, but on the day I was told I could also dine at Tempura Marufuku, so I did. It was a trip with my child, and they seemed very satisfied as well. I also love alcohol, so having all-inclusive drinks was truly exciting. The Room was wonderful, and I’d love to stay again.

This was my first stay, and I was very satisfied with this friendly Hotel. It is a wonderful Hotel where I would definitely like to stay again next time. I was happy with everything—service, the Room, the view, the atmosphere, and access—but above all, the breakfast was delicious across the board and left me completely full from the morning. They also helped arrange a surprise for my partner’s birthday, which truly moved us. We look forward to staying again next time.

Quiet and reassuring. Impeccably clean. From the stairs to the lobby, every space reflects the owner’s attention to detail. My favorite is the wraparound balcony—spending Kyoto’s magic hour here always leaves me feeling quietly happy.

I originally made a Reservation at “Nene no Michi Bettei,” but due to a change in Room allocation, I ended up staying at Hotel VMG Kyoto Kamogawa. From check-in to check-out, I was deeply impressed by the staff’s impeccable attention to detail and thoughtful hospitality. Sleeping in the bedroom while gazing up at the coffered ceiling felt like an “exceptional escape from everyday life.” At the paid lounge, alcohol and other drinks are available free-flow, with snacks as well—it truly feels like a private lounge. Because the property preserves the character of a historic building, soundproofing is not perfect; however, it more than makes up for it with an elegant, nostalgic atmosphere. The Japanese-style room next to the bedroom overlooks a small courtyard garden and offers a wonderfully atmospheric view that made time feel as if it passed more slowly. That said, perhaps because the air conditioning does not reach this room easily, I found the heat noticeable. Although it would involve additional cost, lending spot coolers or simple heaters to guests upon request during limited seasons (summer/winter) could help make better use of this room and may also become a new experiential highlight—especially for international travelers. I’m truly grateful to all of the staff for giving me such an extraordinary stay. This is a Hotel I wholeheartedly recommend to anyone seeking an “indescribably exceptional escape from everyday life.”

Thank you very much for letting us stay in such a spacious Room! We were able to spend our time in the Room feeling truly pampered. I was happy to receive a cold towel at check-in, and even though the front desk was busy, you assisted us right away. Everyone’s wonderful smiles warmed our hearts. We were able to relax deeply in the Onsen and felt our everyday fatigue melt away. Thank you very much!

Thank you very much for a wonderfully comfortable Multiple Night Stay of three nights. When I returned from shopping, a male staff member in the lobby kindly asked, “Shall I take your luggage to your Room first?” Thanks to that, I was able to relax and enjoy sweets and coffee at the café. He was an excellent staff member. As expected of Okura Hotel. I will be staying for another three-night Multiple Night Stay at the beginning of the year, so I look forward to seeing you again.

I stayed here for one night on a trip to Kyoto. I often stay in Kyoto and Nara, and this place has the unique comfort of a compact hotel. It feels very cozy, the Facilities are well equipped, and overall satisfaction is high. Although the hours are limited, it’s wonderful that there are complimentary drinks. Having local Kyoto sake is a service that makes travelers very happy. I was delighted to find the same sake I had at Kyoto Station on my way back. It might be nice if it were available for purchase as well. The front desk staff were kind—I enjoyed talking about sake with them—and they replenished breakfast at just the right times, so I had a very comfortable stay. Kyoto summers are hot, so I’d like to visit again after peak season. Thank you very much.

I stayed here with my husband while I was pregnant. One morning, we woke up unusually early and took a walk together to Kiyomizu-dera Temple. The location is excellent, and I think it’s ideal for sightseeing. The lounge was also very comfortable. I recommend staying in a Room with a large bath!

With Sanjo Station nearby, the location offers excellent access to sightseeing spots, and strolling along the Takase River and the Kamo River just steps away is very pleasant. The breakfast selection was extensive with both Japanese and Western options, and everything was delicious. This is a Hotel I would definitely like to stay at again.

I stayed here last year to celebrate my birthday, and loved it so much that I returned again this year for my birthday celebration. This time, I truly appreciate your even more thoughtful hospitality. Thanks to you, I was able to relax wholeheartedly in the Room. This year’s concept was to take things slow at a Hotel. First, I enjoyed a Multiple Night Stay at a wonderful Hotel in Umekoji. Then I came here. The atmosphere is different, yet even better. It feels very calm and serene. I think it’s because you make the most of the location by the Kamo River and help guests experience Kyoto in such a comfortable way. Even though it’s right in the bustle of Shijo-Kawaramachi, this is a space where you don’t feel any of that at all—remarkable. Your affiliated HIYORI Ocean Resort Okinawa is also one of my favorites—a wonderful Hotel that lets you truly feel the beauty of Onna Village. And now SORANIWA Terrace Kyoto has won me over too! At this rate, I’ll probably be back again for my birthday next year.

They kindly and courteously assisted us from check-in, including guidance to the parking area, and we were able to enjoy a wonderful stay. The interior atmosphere also suited the quiet streetscape of Gion Yasaka-dori, which was great. Just one thing... I was only concerned that water overflowing from the bathtub quickly flowed out into the vanity area outside the bathroom. I would definitely like to stay again.

I’ve stayed here several times since it opened (either solo or as a couple). This time, I booked without hesitation because I was going to see a play at Minamiza. It’s less than a 10-minute walk straight there. It was my first time staying in this Room type, and it was clean and efficiently laid out. The bathroom had a separate washing area and was very comfortable. Breakfast offered a good selection, and everything tasted great. I also used the lounge drinks service several times with no complaints at all. On top of that, the price this time was an excellent deal—so I’d give it a perfect score. It was quite hot outside, but another big plus is that once you go underground, you can get all the way to Kawaramachi Station without going back outside. I’d like to keep staying here in the future—thank you very much.

Even though I’ve walked along Teramachi Street many times, I never noticed this Hotel. It’s also very close to Sanjo Keihan, and it was easy to get there even in the extreme heat because I could walk through the covered shopping arcade. There’s a 7-Eleven downstairs, so there was no trouble at all with shopping or meals. The Room is compact but very functional, and I love that the bath and toilet are separate. The bathroom has a washing area and even a chair—everything you could ask for. There’s also drink service, and many international guests stay here; it seems everyone really appreciates the coin laundry. It’s also convenient for accessing the Tozai Subway Line, which helped me a lot on this trip. Despite all these services, the price is very reasonable. This may become my regular place to stay. Breakfast included eel, so I got a great nutritional boost first thing in the morning. And amazingly, there was an automatic rice dispenser where you press a button and it serves exactly the amount you choose—so impressive. Thank you very much for your hospitality.

The location was excellent in the heart of Kyoto Sanjo, with plenty of shops nearby, making it very convenient. The staff were courteous, and I had a comfortable stay in a lovely Room. I made a Reservation for the ReFa Room because I wanted to try ReFa products. I was able to use the shower head, hair dryer, curling iron, and straightener, and the NanoCare steamer was also available, which was great—but I thought it would be helpful to have written instructions for how to use each item. The amenities and complimentary drinks were also wonderful.