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I have stayed at many so-called top-tier Hotels, but this was the best experience I have ever had. As others have said, the hospitality was truly exceptional—going above and beyond what I could have imagined. Breakfast at Gion Kawakami was also an outstanding experience. I would love to visit again in a different season.

The staff’s hospitality was outstanding. The Room was clean, and the bath was very relaxing. There were plenty of drinks and snacks provided, which was a nice touch. Breakfast was also delicious, especially the rice-based dishes.

Thank you very much for letting us stay in such a spacious Room! We were able to spend our time in the Room feeling truly pampered. I was happy to receive a cold towel at check-in, and even though the front desk was busy, you assisted us right away. Everyone’s wonderful smiles warmed our hearts. We were able to relax deeply in the Onsen and felt our everyday fatigue melt away. Thank you very much!

Using aromatic vegetables, fish, and meat from the Kyoto area, each ingredient is prepared and served with the utmost care to preserve its natural fragrance, flavor, and texture in the best possible way. The chef’s evolving craft was truly impressive. I was also moved by the sommelier’s sincere dedication to wine. The cuisine feels perfectly suited to this one-of-a-kind Meiji-era mansion dining experience in Japan.

Despite being located in a lively part of town, the property felt like a different world—wrapped in serene tranquility. The cool breeze drifting through the reed doors and the pleasantly textured ajiro weaving, which I experienced for the first time, deeply moved me as part of Japan’s beautiful “summer setting.” Listening to the gentle sound of the shishi-odoshi echoing through the impeccably kept garden and spending time in the dignified tea room were truly luxurious moments that soothed my soul. The food and drinks were also exceptional—everything felt wonderfully satisfying to all five senses. Thank you sincerely for your thoughtful touches throughout. It became a wonderful summer memory, and my first visit back to Kyoto in a while was made even more special.

Quiet and reassuring. Impeccably clean. From the stairs to the lobby, every space reflects the owner’s attention to detail. My favorite is the wraparound balcony—spending Kyoto’s magic hour here always leaves me feeling quietly happy.

I originally made a Reservation at “Nene no Michi Bettei,” but due to a change in Room allocation, I ended up staying at Hotel VMG Kyoto Kamogawa. From check-in to check-out, I was deeply impressed by the staff’s impeccable attention to detail and thoughtful hospitality. Sleeping in the bedroom while gazing up at the coffered ceiling felt like an “exceptional escape from everyday life.” At the paid lounge, alcohol and other drinks are available free-flow, with snacks as well—it truly feels like a private lounge. Because the property preserves the character of a historic building, soundproofing is not perfect; however, it more than makes up for it with an elegant, nostalgic atmosphere. The Japanese-style room next to the bedroom overlooks a small courtyard garden and offers a wonderfully atmospheric view that made time feel as if it passed more slowly. That said, perhaps because the air conditioning does not reach this room easily, I found the heat noticeable. Although it would involve additional cost, lending spot coolers or simple heaters to guests upon request during limited seasons (summer/winter) could help make better use of this room and may also become a new experiential highlight—especially for international travelers. I’m truly grateful to all of the staff for giving me such an extraordinary stay. This is a Hotel I wholeheartedly recommend to anyone seeking an “indescribably exceptional escape from everyday life.”

From check-in to departure, it was a truly relaxing stay. Not only could I get away from the usual hustle and bustle, but I was also able to unwind in a space where I could feel nature in a different way than usual. The Hotel credit was included, so I enjoyed drinks at the bar as well. It was a wonderful time with excellent service and great drinks. I would love to stay again.

Thank you very much for a wonderfully comfortable Multiple Night Stay of three nights. When I returned from shopping, a male staff member in the lobby kindly asked, “Shall I take your luggage to your Room first?” Thanks to that, I was able to relax and enjoy sweets and coffee at the café. He was an excellent staff member. As expected of Okura Hotel. I will be staying for another three-night Multiple Night Stay at the beginning of the year, so I look forward to seeing you again.

I stayed at this Hotel for the first time after wanting to for a long time. I stayed in a Room with a terrace, and it was spacious enough to relax comfortably on the terrace or sofa. The Room was also kept very clean, which I was happy with. Breakfast was delicious as well. I would like to stay again.

I stayed here because I wanted to visit Kibune and Kurama, as well as Kuzuha where my relatives live, and it was convenient for accessing the Keihan Railway. The Room was spacious enough for three people to relax comfortably. Both the toilet and bathroom were large and easy to use. We ate dinner and breakfast outside the Hotel, but it was truly convenient because all the places we wanted to go were nearby. All the staff were kind and very helpful. Thank you very much.

I stayed here as a birthday gift for my sister. We were amazed the moment we entered the Room—not only did you prepare a Room with a view of the five-story pagoda, but you also gifted us sparkling wine to celebrate. My sister was absolutely thrilled. In the lounge, we enjoyed a wide variety of drinks and alcohol, along with visually stunning sweets and carefully crafted dishes. At night, we dined at the rooftop bar while taking in Kyoto’s night views. For breakfast, I chose a conger eel hot pot—something rare for a Hotel breakfast—and truly savored Kyoto’s summer flavors. We were also able to visit Kiyomizu-dera early in the morning when it was quiet and uncrowded, which made us very happy. It seems it became a wonderful memory for my sister as well. Thank you very much for taking so many photos for us.

I stayed here for one night on a trip to Kyoto. I often stay in Kyoto and Nara, and this place has the unique comfort of a compact hotel. It feels very cozy, the Facilities are well equipped, and overall satisfaction is high. Although the hours are limited, it’s wonderful that there are complimentary drinks. Having local Kyoto sake is a service that makes travelers very happy. I was delighted to find the same sake I had at Kyoto Station on my way back. It might be nice if it were available for purchase as well. The front desk staff were kind—I enjoyed talking about sake with them—and they replenished breakfast at just the right times, so I had a very comfortable stay. Kyoto summers are hot, so I’d like to visit again after peak season. Thank you very much.

This was my 8th stay at the FAUCHON Hotel Kyoto—my absolute favorite in Kyoto, which I love so much. I was visiting Kyoto for a friend’s grand opening celebration, and at the perfect time I received a birthday coupon from the FAUCHON spa. So I decided, “Let’s treat myself to a special birthday FAUCHON hotel stay!” I planned it with excitement—booking the towel cake I’d seen on Instagram and in Reviews on IKYU.com for the first time, along with the spa’s pink bubble bath that had made me unbelievably happy before. It was my third time staying in an East Higashiyama-view FAUCHON Suite, but the sofa and table layout had changed. The moment I entered the room, I couldn’t help cheering at how adorable the towel cake was—I took tons of photos and enjoyed it to the fullest! The handwritten “Happy Birthday” message on my key card, and the illustrated birthday card placed with the towel cake, became precious keepsakes that I brought home as treasured memories. The cute hand-drawn illustrations on both the full-length mirror and bathroom mirror also made me feel endlessly happy every time I saw them. I’m truly glad I chose to spend my birthday hotel stay in a FAUCHON Suite! Since my Plan included lounge access, I spaced it out from my spa appointment and enjoyed an early dinner and drinks. Along with my favorite champagne and umeshu, after enjoying the Shigaraki-ware bathtub in my room once, I topped up fluids and sugar with cola and sweets before heading to the spa. Even for the pink bubble bath at the spa—which I had been looking forward to so much—they prepared another towel cake with a heart. After having my tired feet massaged, I returned straight to my bed in the room and instantly fell asleep—I was blissfully happy beyond words. The next morning, I woke naturally before 4:00 a.m., watched dawn during magic hour, wrote myself a birthday card using one of the room postcards (and mailed it at a postbox at the end of my trip), enjoyed tea and coffee, and savored that Higashiyama view from by-the-window table. The steamed breakfast served in bamboo steamers at restaurant breakfast, as well as a birthday message cake after checkout—and even iced tea brewed by Grandy Master—everything was delicious. It was simply amazing. After buying souvenirs, even tag message attached to tote bag when they stored luggage were adorable too. Until leaving The FAUCHON Hotel Kyoto at last , this is best lingering feeling remained; It was best-ever FAUCHON hotel stay of mine! Thank you so much for such an overwhelmingly happiness-filled time!

This Accommodation is highly recommended. The Room was clean and comfortable, and with the fresh greenery of the season, the semi-open-air Onsen was absolutely wonderful. The front desk staff were also very helpful, and we had a pleasant stay. The location and surroundings are excellent. It’s an Accommodation I’d love to visit again. Next time, I plan to choose the largest Room with an open-air bath.

This was our second stay since last year. We were impressed last year as well, but this year we truly enjoyed an even more relaxing time thanks to the wonderful hospitality of the staff. Of course, the cuisine was also top-class Kyoto kaiseki! We will be back again next year during the Obon holidays. We are truly grateful.

I still couldn’t forget the wonderful impression from our previous stay, so we chose to stay again on this special occasion—our family member’s birthday. During our stay, the Hotel surprised us with a birthday cake, and we were truly touched by their thoughtful gesture. Inside the property, we enjoyed strolling through the historic Kasuien and the beautifully maintained gardens, spending a relaxing time while feeling its long history and charm. Throughout the Hotel, you can sense the dignity and elegance that comes from being loved by many notable figures and historical personalities. For dinner, at my son’s request we had teppanyaki; not only was the food excellent, but the attentive hospitality made it a memorable experience. The spacious, comfortable Room and the soothing Onsen were also wonderful, allowing us to unwind and forget about everyday life. Thanks to the warm hospitality of all the staff, it became an irreplaceable birthday. We sincerely appreciate everything. We would love to stay again when we visit Kyoto.

This was my first return in about a year. I stayed for two nights and three days, and it was still a great Hotel. The staff’s service was excellent as well. In particular, I was impressed by the attentiveness of the restaurant staff at breakfast. They worked efficiently, replenishing dishes and clearing used plates promptly. Because they were constantly checking the food, there was no concern—common at other Hotels—that fewer items would be available if you went later. This is a Hotel I would like to stay at again.

I stayed here with my husband while I was pregnant. One morning, we woke up unusually early and took a walk together to Kiyomizu-dera Temple. The location is excellent, and I think it’s ideal for sightseeing. The lounge was also very comfortable. I recommend staying in a Room with a large bath!

I stayed here last year to celebrate my birthday, loved it, and returned again this year for my birthday. This time, I truly appreciate your even more thoughtful hospitality. Thanks to you, I was able to relax wholeheartedly in my Room. This year’s concept was to take it slow at a Hotel. First, I enjoyed a Multiple Night Stay at a wonderful Hotel in Umekoji. Then I came here. Different in character, yet even better. It feels wonderfully calm. Perhaps it’s because you make the most of the location by the Kamo River and help us experience Kyoto so comfortably. In the midst of the bustle of Shijo-Kawaramachi, this is a space where you don’t feel any of that at all—remarkable. Your affiliated HIYORI Ocean Resort Okinawa is also one of my favorites—an exquisite Hotel that lets you truly feel the beauty of Onna Village. I’ve fallen for Soraniwa Terrace Kyoto as well! At this rate, I may end up coming back again for my birthday next year.