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The switch to a non-smoking room was smooth, and I appreciated that afternoon tea service was available until late at night. Above all, the separate bath and toilet, along with a jet bath and an in-bath TV, made the stay very comfortable. There were also several types of charging

It was very filling, with an excellent selection that left me truly satisfied. The Room features a smart layout and stylish interior, and the spectacular view from the window is wonderfully relaxing. This Hotel is perfectly located for enjoying beautiful views of Osaka from many

As for the price, it was significantly cheaper even compared with Hotels in central Osaka for the same dates. Even so, the Facility still feels new, the Room was clean, and I was happy with the well-equipped services such as amenities, loan items (including a ReFa hair dryer),

The staff were polite and kind, the room was clean, and the bed was comfortable for a good night's sleep. The hairdryer was Panasonic, just like the one I use at home, and the pajamas were also very comfortable—absolutely perfect. One thing that could be improved is adding a make

I stayed for two nights with my daughter with breakfast included. First of all, the Hotel was clean, and the staff had a great, welcoming atmosphere. The drink bar, one complimentary alcoholic welcome drink, and the fun service of making and eating takoyaki ochazuke yourself were also a nice touch. From the Room, Tsutenkaku looked absolutely beautiful, but the Room felt smaller than I expected—you can’t really open two suitcases. The shower water pressure was strong, and it was easy to adjust the temperature. Amenities: towels are exchanged upon request, and you can take as many loungewear sets and toothbrushes as you need from the lobby. There was also a hair iron in the Room, which was very helpful for women. It was also great to have a coin laundry on the first floor. Everything at the breakfast buffet was delicious; I just wish there had been kushikatsu on the second day’s menu. It was also very helpful that they could store our luggage both before check-in and after check-out. I would definitely stay here again when visiting Osaka.

They responded immediately and delivered bandages to my Room, which was very helpful. Even though it was my fault, the staff apologized, followed up with me afterward, showed concern for my well-being, and provided excellent service. It made me very happy. I would love to stay

I’ve stayed here many times. It’s clean, the staff are wonderful, and even a single Room is spacious enough with everything you need. Breakfast is delicious. I recently learned it’s part of the Royal Host group—no wonder the food is so good. You can also enjoy Osaka specialties, and there’s a wide variety of drinks such as tea. Thank you for the great meal. I’ll be back again.

Everything is incredibly clean. The front desk staff are also excellent. On the 8th floor, there are coin-operated laundry machines, a microwave, and even a pants press available. This time, the toilet and bath were in the same Room, but I usually stay in Rooms with separate

It was very convenient to use the large public bath without worrying about time restrictions, which is often the case elsewhere. The amenities were abundant, and I also enjoyed using the lounge for women. Thoughtful touches like a manga corner, a bread vending machine, and a

I was able to relax and enjoy a calm atmosphere. Breakfast was satisfying, and the bread was delicious, so I could dine in a relaxed setting. I would like to stay here again.

The amenities were especially impressive—truly top-class! Personally, the Club Lounge service was outstanding. You can really feel their commitment to food and beverage: both tea time and cocktail time offerings were genuinely Hotel quality. The staff were friendly in a very

It was incredibly relaxing. The Room was spacious, clean, and the large bed ensured a great night's sleep. I enjoyed a luxurious time in the bathroom equipped with a jacuzzi and TV. The lounge was free to use and offered light snacks, so we enjoyed beer and wine. For friends w

” and pressed the button for us. At check-in and at the breakfast venue as well, staff spoke to us right away, so we felt comfortable throughout our stay. The mattress and pillows were very comfortable, and the separate pajama set felt wonderful too. We were also happy that the h

However, being able to grind coffee beans, the openness of corner windows, a table that felt like a living room setup, and the extraordinary atmosphere were all wonderful features. The bed was also very comfortable to sleep on. From a female perspective, having a hair iron avai

The staff assisted with check-in, making the process smooth. Check-out was also supported by the staff, providing peace of mind. The room was on the top floor and equipped with items like an AIR DOG purifier and a Refa device, ensuring comfort. While not particularly spacio

Also, late at night I started feeling unwell from heat exhaustion and rushed to the front desk. Even though it was my first stay, the staff kindly helped with everything from finding a hospital to arranging a taxi, and I was able to receive an IV drip. I can’t thank you enough—th

Wherever I stay within the Via Inn group, I’m always personally satisfied with the Facility, service, and amenities. I had a very comfortable stay this time as well. Breakfast has its own特色 at each Hotel, and I look forward to it every time. This time, the inari sushi and tofu we

Close to the station, with a convenience store next door. The interior is neat, clean, and most importantly, quiet. On top of that, isn't it excellent value for money? It's also close to Namba, making it extremely convenient for getting anywhere. There are plenty of resta

My husband injured his leg, so we changed our booking from a twin to a double and extended our stay from 1 night to 2 nights. During our stay, his leg pain returned, and when we called the reception, they arranged a taxi for us. This is a Hotel that focuses on what guests truly

The Room was clean. We had a twin Room, and it also had a sofa by the window, so it felt spacious—there was no problem even with two suitcases open. Since we were on an upper floor, both the night view and the morning scenery were beautiful. It was also very convenient that ther