สถานีคิซุ-กาวะ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

The best part has to be the amenity buffet in front of the lobby. They have not only toner and lotion, but also nose pads, eyeglass wipes, and even items for reducing foot swelling. It’s also nice that they offer drip coffee and tea. Toner and similar items are also available in the large public bath area, along with several types of shampoo and conditioner. The large public bath and sauna are a bit small, but more than sufficient if you avoid peak times. The sauna is set quite hot, and you can relax and fully enjoy the cold tub as well. The vending machine area is well stocked too. There’s an “otsumami” snack gacha, freshly baked bread, and drinks; beer and chu-hai are sold at regular prices or slightly cheaper, which is very helpful. Since it’s located in Americamura (Amemura), it can feel a bit unsafe if you go out at night, but there’s no need to worry because almost everything can be done within the Hotel. The staff are polite as well, and I expect I’ll stay here again.

The complimentary treats like popcorn and shaved ice were especially great, and we also enjoyed fun extras such as the bubble bath. Since children stay free, it’s an excellent choice for families with kids. If I have a chance to visit Osaka again, I’d love to stay here. I highly recommend giving it a try.

Thank you for upgrading our Room, which made our stay very comfortable. After working up a sweat at the gym, we took a shower and headed to the lounge. The champagne we enjoyed while feeling the evening breeze became a wonderful travel memory. The freshly cooked rice at breakfast was also delicious, and the hospitality of all the staff was impeccable. This is an outstanding Hotel that I would consider number one among all the Hotels I have stayed at so far. When visiting Osaka, I would definitely like to stay here again.

The location is excellent, which makes shopping and dining very convenient. Today I came back around 3:00 PM and took a break in the lounge. There were also families with small children, but the parents properly reminded them even if they got loud, so it wasn’t as noisy as last night. When I entered the Room, it had been cleaned beautifully again today, and the amenities were neatly arranged. The woman I met near the elevator and the woman who kindly carried my paper bag—everyone not only cleans thoroughly but also greets guests with a smile, which really lifts my mood. It’s a small thing, but it’s also nice that the elevator arrives quickly.

I made a Reservation at this Hotel for a concert at Kyocera Dome and stayed here. It was very comfortable, and the location was excellent. There are many stylish cafes and great restaurants nearby, so I really enjoyed it and would like to stay here again. Thank you to all the Hotel staff for your kindness.

I heard that a new Club Floor had been introduced, so I stayed here for the first time. As this is a traditional Hotel in a prime Shinsaibashi location, I didn’t expect much in terms of the Room furnishings, but everything—including the bathroom—had been fully renovated and was extremely comfortable. In particular, enjoying the Osaka cityscape from the long bench by the window or from the generously sized bed felt truly luxurious. The bathroom was also spacious, with plenty of room to fully enjoy both the shower and bathtub. The amenities were especially outstanding—truly top class! Personally, I found the Club Lounge service to be excellent. You can really feel their commitment to food and beverage service; both tea time and cocktail time offerings were genuinely Hotel quality. The staff were friendly in a very Osaka-like way, making it an exceptionally relaxing and welcoming experience. A wonderful Hotel that I would definitely love to visit again.

The staff at the first-floor reception and lobby lounge were very pleasant and made me feel welcome. The Room had a separate washing area, which made bathing very comfortable as well. The variety and quality of the breakfast were excellent—I’d almost like to make this my regular Accommodation in Osaka. Just one thing: at the breakfast restaurant, a man who seemed to be the person in charge was giving quite strict instructions to an older female staff member, and his voice could be heard by guests. It didn’t leave a good impression. That female staff member was working very hard and sincerely.

I stayed for two nights with my daughter with breakfast included. First of all, the Hotel was clean, and the staff had a great, welcoming atmosphere. The drink bar, one complimentary alcoholic welcome drink, and the fun service of making and eating takoyaki ochazuke yourself were also a nice touch. From the Room, Tsutenkaku looked absolutely beautiful, but the Room felt smaller than I expected—you can’t really open two suitcases. The shower water pressure was strong, and it was easy to adjust the temperature. Amenities: towels are exchanged upon request, and you can take as many loungewear sets and toothbrushes as you need from the lobby. There was also a hair iron in the Room, which was very helpful for women. It was also great to have a coin laundry on the first floor. Everything at the breakfast buffet was delicious; I just wish there had been kushikatsu on the second day’s menu. It was also very helpful that they could store our luggage both before check-in and after check-out. I would definitely stay here again when visiting Osaka.

This was my third stay at a Via Inn Hotel, following Kyoto Station Hachijoguchi and Prime Shinsaibashi Yotsubashi. Wherever I go, the Via Inn group consistently offers Facilities, service, and amenities that I find satisfying every time. I had another comfortable stay this time as well. Breakfast has its own特色 at each Hotel, and I always look forward to it—this time the inari sushi and tofu were especially delicious. I would love to stay again if I have the opportunity. Thank you very much.

I stayed here when visiting for my favorite artist’s live show. It’s a small Hotel, but the staff were courteous and it felt very clean. The Room is compact with only the basic Facility, but I had no problems during my stay. Amenities are available in front of the front desk, and you can take only what you need back to your Room, which I thought was efficient and waste-free. It’s a bit of a walk from Namba Station, but it’s close to Dotonbori and conveniently located for sightseeing. I’d like to stay here again if I have the chance.

Conveniently located near Shinsaibashi Station and with easy access to Kyocera Dome. The breakfast is also well worth it for this price. Overall, I felt it offers excellent value for money.

- The bath was large and very satisfying. - The entrance was a little hard to find. - There were many international travelers.

I discovered this place on TikTok and decided to stay during the Expo. Conveniently located near the station, with a convenience store and coin laundry nearby. This is my second time staying here. For meals, both sushi rice and plain white rice are available, making it hard not to go for seconds! The egg yolks are rich, so I highly recommend trying TKG (tamago kake gohan). The large public bath offers a shampoo bar and even has a covered open-air bath—perfect for relaxing as long as you like. Free iced tea, coffee, snacks like rice crackers, and cookies were also delightful touches. True to its name "Namba," I walked back from Namba Station and even explored Shinsekai on foot. I'll definitely stay here again when visiting Osaka!

We truly enjoyed our stay at Hotel Trusty Osaka Abeno. The location is excellent—there are malls and department stores for shopping, and it’s convenient for getting to and from the airport as well as traveling to other areas. The breakfast was also very delicious. When we visit Osaka again, we would definitely like to stay at Hotel Trusty again.

I stayed in a smoking room and was very satisfied! I’d love to stay again!

When I was having trouble using the check-in machine, a staff member kindly approached me and helped me check in smoothly. Since I was planning to leave early the next morning, I asked how to store my luggage at checkout, and they reassured me that they would be there in the morning as well, so I was able to check out very smoothly. The Room is compact and clean. Slippers and a robe are provided, so you can stay comfortably. There is no bathtub, but it’s recommended for those who just need a quick shower!

We enjoyed the night view from our twin room on the 31st floor. The bed mattress was soft and comfortable, and we slept well. For breakfast, we were seated by a window with a beautiful view, which made it even more enjoyable. The breakfast was luxurious and delicious. All of the staff were kind, and we felt very comfortable. Thank you very much.

We stayed for two nights for about 14,000 yen for two people. We visited USJ and the Osaka Aquarium Kaiyukan, and the location was convenient. The complimentary breakfast was delicious, so we had it both mornings. The bed was spacious, and having an outlet and a small table by the pillow made our stay very comfortable. We’d love to stay here again when we visit Osaka!

I stayed here for a concert trip. It was very reasonably priced, yet I had a private room, and the separate toilet and bath made it very comfortable. The receptionist was also very friendly and kindly explained everything in detail. I’d definitely like to stay here again!

The breakfast venue on the 15th floor is small, but the food is excellent—starting with salads, followed by vinegared fish dishes, and simmered beef tendon with konnyaku, among others. I could eat there forever!! Three elderly sisters stayed for two nights at a very reasonable price. We had a great time and were very satisfied!!