สถานีวาคายามะพอร์ต × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

Ever since I happened to stay here on a trip to Wakayama, I’ve been coming back regularly. This is already my third stay. I get the sense it used to be a love hotel, but in any case, it’s extremely clean and comfortable. For this level of quality, the value for money is outstanding. Highlights: The Room is very spacious and spotless. The toilet and bathroom are separate, and the bath is large enough to soak properly in the tub. The bed is double-sized and roomy. Amenities are well stocked. I still haven’t found any downsides lol. I’ll definitely stay here again when I’m back in Wakayama.

Although the building is old, we had an ocean view from the Room and could watch the sunset, and the large public bath also had a sea view—it was wonderful. The staff were very welcoming. There is also a pool during the summer, and it was great to be able to go down to the sandy beach as well. We would like to visit again.

The following items were listed in the Facility information, so I brought them from home, but they were actually provided at the amenity bar. I was very pleased, but it might be helpful to update the Facility information for future guests. × Comb/Brush × Bath Additives × Yukata × Lotion × Emulsion × Makeup Remover This time, I was able to stay at a very reasonable price, and I also appreciated the extension cord and extra towels provided in the Room. I will definitely use this place again when visiting Wakayama!

Right by the sea with an amazing view! We were just as impressed by the wonderful hospitality of all the staff. The meals were also very satisfying, with seasonal vegetables and fresh meat and fish. We spend our days surrounded by air conditioning, so it was refreshing to enjoy the natural, pleasant breeze. Our family is already talking about coming back again next year. Thank you very much.

As soon as I walked in, the Room was so wonderful that I got really excited. All of the staff were polite and amazing. The food and the Thai boat platter were excellent, and it made me very happy. I also had flowers prepared as part of the Plan, and they were beautifully arranged with great taste—absolutely stunning! I definitely want to stay again.

When I visit my parents’ home, I stay here once or twice a year. I always book the Moderate Twin, and the Room is spacious and very quiet, so I can relax and rest well. Breakfast has a great variety and is very satisfying. This time (I don’t think it was available last time), there were options like shabu-shabu, steamed vegetables, and meat soup, all of which were delicious. Also, I love tea but watch my caffeine intake. They had decaf options I haven’t seen elsewhere, such as decaf Earl Grey, which was wonderful. They’ve also created a guest lounge using part of the breakfast restaurant area, where you can enjoy soft drinks anytime. It seems like a great place to unwind as well. The rooftop area is still open and remains a soothing space. However, they used to offer one complimentary drink including alcoholic options, and that service has ended, which was a bit disappointing (maybe it was replaced by the lounge?). In any case, I’d definitely like to stay again.

I stayed for one night on a business trip. I chose this Hotel because I wanted to enjoy a large bath, and the Onsen was incredibly relaxing. The shower head was also a ReFa Fine Bubble, which I had been wanting to try, so I was very pleased. Breakfast was delicious—I ended up eating too much. The Hotel Room was spacious and comfortable. I also appreciated the attentive support with arranging a taxi and lending me an iron.

The breakfast was delicious. Our Room was on the second floor, and the large public baths were on the first and second floors, so they were very close and we enjoyed them both morning and night. We often stay at Route Inn in various locations. We appreciate that the price matches the service.

It was a late check-in as I only used it mostly for sleeping. Although the room was small, there were drink bar services and breakfast included, making it very cost-effective!

The building is old, but it feels like it has been renovated as much as possible. The elevator is old, but the Room feels nice. The toilet is modern, and the bath is separate and spacious—great for relaxing. The water pressure is low, about two-thirds of what I have at home. For parking, you can choose either JPY 1,000 with free in-and-out access, or the JPY 900 lot across the street with a 24-hour lock-in system. I appreciated how the front desk staff tried their best to be kind, so I also made sure to use the Room as neatly as possible. As for the large public bath... well... yeah (lol).

I think both the Room and the Hotel were thoroughly cleaned; everything was very spotless. Perhaps because my Room was on the top floor, the view was wonderful, and I found myself looking outside again and again. The layout also felt spacious—there was plenty of room even with my suitcase opened on the floor, and I really appreciated having a table-and-chair set as well. The only downside was the shower curtain. Whether it was too short or not wide enough, the floor ended up getting wet all three times (and I’m usually careful when showering). From another perspective, though, the service from an experienced female front desk staff member was excellent. She kindly responded to my request for “a place within a 15-minute walk where I can drink quietly alone and enjoy good tuna,” and explained how to get there in a very thoughtful way. Thanks to her, I got there without getting lost—and it turned out to be the best tuna I’ve ever had. I was also able to relax and take my time. A Hotel with staff who provide such attentive service will surely help younger employees grow as well (sorry if that sounds presumptuous). It’s also a big plus that there is a restaurant, a 24-hour convenience store, and a bakery on the first floor of the building where the Hotel is located. All in all, I had a very pleasant stay.

About a 10-minute walk from Wakayama-shi Station and right in front of Wakayama Castle, the location is excellent. The breakfast was delicious, and it offers great value for money. I’d like to stay here again when I visit Wakayama City.

The front desk staff were exceptionally helpful and welcoming.

I stayed here for two days for work around Wakayama City. I had visited Wakayama on day trips before, but this was my first overnight stay. With little local knowledge to compare, I chose this Hotel because the price was reasonable and it looked good in the photos. (Location) It seems to be about a 5-minute walk from Nankai Electric Railway’s Wakayamashi Station, so it should be fine even if you’re traveling by train. However, the area is mostly residential with some factories nearby, so there aren’t many restaurants right next door. I recommend planning to eat around the station area. The nearest convenience store is also a bit of a walk, so it’s better to shop beforehand. We came by car with help from someone at our workplace, but perhaps because it was nearly fully booked that day, the adjacent public parking lot was full as well. If you definitely need parking by car, I recommend reserving the Hotel parking in advance. (Room) The Room felt spacious and clean. Even with a suitcase opened on a stand, there was still plenty of space left without getting in the way. The bathroom/toilet seemed relatively new; the bathtub was larger than expected and very comfortable. There was no step up into the bathroom (perhaps because the floor is raised due to stairs near the elevator hall), which made it easy to use. The ceiling didn’t feel low either. A few things about the Room stood out: - The light switches were spread out and hard to understand; labels would be helpful - The air conditioner blew directly onto me—cooling worked well but I worried about comfort/health (may depend on the Room) - It was hard to figure out how to adjust the bath water temperature; it was set all the way toward cold water at first, so hot water took a while and I panicked a bit - The sheets felt slightly damp Overall though, I think it’s a good place. (Service) - Not like big-city hotel staff, but everyone was warm, polite, and pleasant - Around 6:00 a.m., I went downstairs for a drink and staff were at reception; even if there’s an intercom when no one is present, having someone there is reassuring in case of emergencies - When we asked what to do since parking was full, they suggested possible options nearby and that really helped I don’t often stay overnight in Wakayama so I’m not sure if I’ll return myself, but someone who traveled with me comes into Wakayama Prefecture frequently for work—so in that case this could definitely be an option. Thank you very much.

We stayed for a family trip with breakfast only. The room has four beds, and thanks to the two-seater sofa and table, even four adults could relax comfortably. The bathroom area was spacious and clean, and we enjoyed a relaxing bath. The view from the window and from the restaurant was wonderful, and breakfast was delicious. Since this trip was mainly for sightseeing, next time we’d like to spend more time relaxing at the Hotel. Highly recommended.

The Hotel staff are always courteous, and every time I stay here, I’m glad I chose this Hotel. The breakfast is consistently delicious. It’s clearly homemade, and you can tell it’s prepared with great care and attention. Being able to enjoy a tasty, well-balanced meal in the morning leaves me truly grateful.

Always a pleasant stay. If I may point out, the water from the shower takes a little longer to heat up. Other than that, I am fully satisfied. Looking forward to my next visit!

Although breakfast is not normally provided, at check-in we received two sweet buns, a carton of milk, a boiled egg, and salt. In addition, from 7:00 a.m., you can try an onigiri service on a trial basis—said to be exceptionally delicious (they make it fresh and fill it with your choice of ingredients).

My wife and I stayed here together. For the past five years or so, we’ve been traveling out of the prefecture about once every month or two. We’re not the type to spend a lot on where we stay. New chain Hotels aren’t bad, but sometimes the cleaning isn’t thorough or the service feels a bit careless. This time, I thought it might be nice to stay at a slightly older Hotel, so we chose Business Hotel Katsuya. The Room (Japanese-style with a unit bath) and the shared bathhouse are a bit dated, but they are very well maintained, so we had a comfortable stay. The staff were courteous, and breakfast was delicious Japanese food (rice, salted grilled salmon, ham and salad, pickles, seasoned nori seaweed, egg tofu, small side dish with vinegar dressing, and miso soup). Coffee was also included as self-service, which we appreciated. Thanks to that, we were able to start the next morning feeling refreshed and enjoy sightseeing all day. I’d like to stay here again when traveling to Wakayama.

The location was excellent, with a small beach behind the accommodation where we could enjoy exploring the shore. The view of the sea from our room was stunning, and we could gaze at it endlessly. Dinner was part of the standard plan, and every dish was delicious and satisfying. The standout dishes were the sashimi and grilled salt-seasoned red shrimp, which were exceptional. Even the rice was sweet, glossy, and incredibly tasty—it left a lasting impression. We also appreciated having a private dining space where our family could relax and enjoy our meal together. Although we didn’t use the bath facilities, everything in this older accommodation was well-maintained and very clean, making for a comfortable stay. This has become an accommodation we would love to visit again!