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This is a truly wonderful Hotel. The service, the Room, and the breakfast are all exceptionally attentive, and there are delightful surprises everywhere. The art pieces throughout the Hotel are also fascinating. It’s fun just to walk around and look at them, and it’s especially nice that whenever I spoke to the staff, they gave thoughtful, well-informed answers. Thank you very much.

I stayed here last year and found it very comfortable, so I chose it again this year. It was an excellent stay. Last time, I wrote a Review saying there was “a little dirt in the corner of the bath,” but this time everything was thoroughly cleaned down to every detail, which truly impressed me. It’s within walking distance of Nagoya Station, and you can get close via the underground passageways. The service is attentive in just the right way—not overbearing. The Room is clean and comfortable. I have no complaints at all. I will stay here again when I visit Nagoya. Thank you very much.

This was my second stay, and even understated, it was outstanding. Last time I took a roundabout route and felt it was far from the station, but this time I came up from the underground level of the building that houses KITTE and reached the Hotel via an air-conditioned route—once outside, it was just a few minutes away. The staff are always very pleasant and kindly explain everything in detail. The Room size is more than sufficient—just right. It had a unit bath, but both the bathtub area and the toilet space were spacious enough. There are cups, glasses, and an electric kettle, and you can pick up as many coffee packs or tea bags as you like at the front desk. It seems there’s also a drink service at the breakfast venue, but I didn’t have time to use it, which was a shame. There’s also a convenience store nearby. One thing I personally love is how many places there are to put things. I like to keep my cosmetics and clothes laid out where I can easily see them during my stay, so having plenty of surfaces makes it truly comfortable. The desk, chair, and mirror are all exactly where you want them—very convenient for skincare and makeup. The Room layout—the design and placement of everything—is really thoughtful. I also appreciate having sturdy slippers instead of those flimsy disposable ones that annoy me. These might be pretty specific preferences, but this Hotel fits me perfectly in every way. I usually don’t bother writing a Review, but this is one Hotel that absolutely makes me want to leave one! I liked it so much that I ended up signing up for membership (lol).

We stayed for two nights and three days to celebrate my 61st birthday a week early. The lounge staff shared the information about my birthday, and I was truly moved by everyone’s kind greetings. Our third-grade daughter also decided she wanted to do a “job interview” for her summer vacation school project, and we are deeply grateful that you took the time to accommodate her as well. She was thrilled, and she thoroughly enjoyed the pool and the lounge sweets—everything was wonderful. My wife was able to relax fully over the three days, and we’ve agreed that we would definitely like to stay again for our wedding anniversary at year-end. We will visit again as a family of three, so we look forward to seeing you then. Thank you again from the bottom of our hearts.

I often stay here for business, and the check-in and check-out times fit my schedule perfectly, allowing me to plan my work appointments with plenty of time—this is always a great help. No matter how many times I stay, the Room is always kept clean and well prepared, and I had another comfortable stay this time as well. The staff are consistently polite and pleasant whenever I visit, so I can always stay with peace of mind. I have stayed five times, and it is a Hotel that satisfies me every time. I would like to stay again on my business trip next month.

Although it’s close to Nagoya Station, the area is calm and quiet. There were several izakayas nearby that I wanted to try. The front desk staff were very efficient and kind, there is a large public bath, the breakfast buffet with a great selection of Nagoya specialties was delicious, and the Room was clean. It was a wonderful Hotel with a very high level of satisfaction. I would definitely like to stay here again when I visit Nagoya.

I think this is great value for money for a place right in front of Nagoya Station. Breakfast is free as well, so I have no complaints overall. Two points, though: 1) The slippers are the same brown color as the carpet, so it’s hard to find them. If possible, white might be better. 2) Regarding sheet changes, there was a sign in the Room saying: “About sheet changes during a Multiple Night Stay: For guests staying multiple nights, we will make the bed using the bed sheets and pillowcases you have been using.” However, when I returned after going out, towels were hung on the doorknob, and when I entered the Room, the bed had not been made. I’m not insisting that you must make the bed, but if you won’t be making it up, I think it would be better to state that clearly.

This was my first time staying in the ladies’ Room (shower type). The Room felt a bit more spacious, and having a massage chair was wonderful. The shower room with a rain shower had plenty of space and great features. I was so satisfied with the shower room this time that I didn’t use the public bath, but since it’s on the same floor as the ladies’ floor and incredibly convenient, I’m thinking I’ll try it next time. At this Hotel, the beds are firmer and also wider, so I always sleep very well. With practical touches like the placement of the sink and table, it’s such a comfortable Room that next time I’d love to book a Multiple Night Stay if possible. Breakfast is great too—you can enjoy freshly made omelets, the miso soup made with cute miso balls is delicious, and I also love the sweet red bean butter next to the bread. Since I live far away, I can’t visit often, but I would definitely like to stay here again.

Great value for money and excellent service—I’ve become a fan of this Hotel. I’ll definitely stay here again on my next business trip to Nagoya!

After a business trip to another prefecture, I came to Nagoya. I stayed for two nights three years ago and everything was comfortable, so this time I returned and made a Reservation at this Hotel without hesitation. I was offered an upgrade and stayed for two nights on the top 36th floor in a Premium Junior Suite King (Nagoya Station side). There were two of us (a child and me), but we booked as two adults rather than Child Sharing Existing Bedding because meals and other items would incur additional charges. The Room was incredibly spacious, and my child was thrilled! Even when we went out, we couldn’t wait to get back to the Hotel Room—it was that comfortable, and we had the happiest time. If I could make one request, I would have liked to watch streaming services such as Prime Video (with my own subscription) in the Room. We also had breakfast and dinner included for both nights, so we were able to enjoy the Wednesday-only butter-grilled abalone, which we both loved. However, on the second day the menu other than the abalone was exactly the same, so it would have been nice if there were even small changes every other day. I had planned to buy LEGOLAND tickets through Asoview!, but instead purchased them at the Hotel front desk. We were able to buy them at a discount and also received a LEGO minifigure as a gift. Thank you from the bottom of my heart for such an exceptionally comfortable stay—I can’t express enough gratitude (tears). We plan to visit Nagoya again next year, and I definitely want to stay at this Hotel again.

After reading other guests’ Reviews, I learned that the bathroom and toilet are separate and that there is a shower chair, so I made a Reservation. I had been standing for a long time at my favorite artist’s concert, and it was extremely hot, so by the time I got back to the Hotel I was exhausted, but I was able to relax in the bath and soothe my fatigue with a bath salt I chose on the 1st floor (it said it helps you sleep well). The next day, since checkout isn’t until 12:00 p.m., I could take it easy—going out for breakfast and enjoying a morning bath. There was also a coffee machine next to the amenities on the 1st floor, and I appreciated being able to drink coffee freely. I’d like to stay again.

The Room was very clean, and being able to watch Shinkansen trains from the high floor was a hit even with our grown-up kids. The bathroom with a separate washing area, unlike a typical unit bath, let us soak and relax without worrying about getting the surroundings wet, which was truly soothing. Everything at breakfast was delicious, and we fully enjoyed Nagoya specialties. Since the Hotel is directly connected to Nagoya Station, it’s perfect for leaving your luggage and going sightseeing—we’d like to come by Shinkansen next time.

Conveniently located near the Shinkansen entrance, with plenty of restaurants nearby. The Room was clean, and the bathtub was large, making it comfortable to stay.

It was conveniently located near the subway station, with many restaurants and other options nearby. The guest room and bathroom were more spacious than the Business Hotels I usually stay at, making for a very comfortable stay. Breakfast offered a good variety of Japanese and Western dishes, along with local specialties, and I was very satisfied. I would like to stay here again when visiting Nagoya. Thank you very much.

A few years ago, I borrowed a pillow and a humidifier, and ever since then they have always been placed in the room for me. I recently visited again after quite some time as Nagoya has become farther away, and they were properly prepared. Thank you very much. I’m not sure when my next visit will be, but whenever I go to Nagoya, I will definitely stay here.

Even though I arrived late, the front desk staff were kind and made me feel at ease.

As it’s new, it was clean and the Facility was great. However, it was inconvenient that I couldn’t reach the front desk by phone. I left something behind and had to communicate by email. I was able to go there in person and retrieve it safely.

This was my first stay. The Hotel is adjacent to the station, making it convenient for sightseeing, and since my friend who traveled with me smokes, they were grateful to find a smoking Room, which is rare these days. The service was excellent, and from our Room on the 24th floor the night view was beautiful. We were also able to watch the sunrise and enjoy a quiet, dreamlike scene. The Room was thoroughly cleaned and well stocked with amenities. Coffee, tea, and sugar were provided, and while the drinks in the refrigerator are paid items, there was a wide selection. There is also a convenience store nearby, but we were able to relax comfortably in the Room without any hesitation. The breakfast was carefully prepared with thoughtful touches; including local dishes, it ranks among the best Hotels I have stayed at so far. Elevator security also felt reassuring, as the key card only worked for our Accommodation floor. I would definitely like to stay again.

I had wanted to stay at a Hotel with an Onsen, so I was satisfied this time. The gentle hot water and the delicious breakfast were great. However, the front desk staff felt rather unfriendly.

The lobby is dazzlingly bright with luxurious chandeliers, and the rooms, amenities, and baths are all excellent. I was very satisfied and would definitely like to stay again next time.