สถานีอูจิยามาดะ × ที่พักพร้อมเลานจ์ต้อนรับสำหรับพักผ่อนการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

In mid-May, the three of us—my mother in her late 80s and my husband and I—stayed here. Throughout our stay, the staff, including the proprietress, showed thoughtful care for my elderly mother, and we are truly grateful. The cuisine made the most of fresh seafood from Ise Bay, Matsusaka beef, and seasonal vegetables from Mie Prefecture. Each dish was carefully crafted and delicious; even my mother, who usually eats little, enjoyed her meals. The bath overlooking the beautifully maintained Japanese garden featured a gentle Onsen that felt kind to the skin, and we were able to relax and enjoy it many times during our stay. We stayed in “Tochi,” and were able to spend a comfortable time at ease in a Room richly finished with wood and on an open veranda. The Japanese garden was stunning; there were many hydrangea buds during our visit, and imagining how beautiful they would be in bloom made it all the more disappointing to leave without seeing them—but it was still an outstanding trip.

This was our first visit. I saw my mother, who usually never asks for seconds, get another serving of rice for the first time. The food was truly delicious. Not only the cuisine, but also the heartfelt service made us very happy, and we were able to spend a wonderful time. My mother immediately started planning our next trip, saying, “Next time I want to bring the whole family.” We visit Ise Grand Shrine every year, so we would love to stay with you again next year. Thank you very much for such a wonderful time.

Throughout our stay, we truly appreciated the refreshing, genuine Japanese hospitality and attentive service. The meals were just the right amount for a couple in our 50s with lighter appetites, and being served in our Room while maintaining high quality was excellent. We were also grateful for the thoughtful support when we had an issue. Just before checkout, someone passing by even helped carry our luggage, which showed how well trained the staff are. The price was on the higher side, but we received service worthy of it and enjoyed a very fulfilling vacation.

This year, my wife invited me, and we stayed here for a birthday trip for our son and me. Compared to a year ago, there were more international staff members, and we could really feel how hard everyone was working. This year again we chose the [Premium] Chef’s Selection featuring spiny lobster, abalone, and Matsusaka beef. The sashimi was exceptionally fresh and delicious—we were very satisfied—and the other dishes were also creative and tasty. The Room was a Shiracho-kan Japanese-Western style room; it was easy to use, well cleaned, and very comfortable. The Onsen temperature suited my preference perfectly, and since it was Friday there seemed to be fewer guests, so I could enjoy it almost all to myself, which felt wonderful. We are satisfied every year, but this time two things stood out: the Matsusaka beef shabu-shabu didn’t have the same impressive flavor as usual, and the toilet (washlet) in the Room felt quite old and wasn’t functioning fully. We would like to stay with you again in the coming years as well—thank you in advance. Thank you very much.

I made a Reservation to unwind before the Obon holidays. I enjoyed a luxurious, unhurried stay—soaking in the in-room Onsen and doing nothing while gazing out at the forest. I’d love to visit again in another season.

This was my first time staying here, and it was also my first visit to Mie Prefecture. I had many questions and asked the front desk staff about various things, but they were never unpleasant or dismissive. They went above and beyond by looking into even small details and explaining everything clearly. I truly appreciate their kind and attentive service. I will definitely stay here again when I visit Mie Prefecture. Thank you very much.

Just after the Obon holidays, when it was still fairly busy, we were able to make a last-minute Reservation for two nights the day before. The location near the station was a huge help. The staff were very courteous, and I especially appreciated that—since I had seen some Reviews mentioning concerns about the bathroom area—I asked if possible for a renovated, clean Room. They kindly arranged a Room with very clean bathroom facilities, and we were able to stay very comfortably. One point: we used the coin laundry, and as soon as my husband put on the washed clothes he felt intense itching... The clothes washed there did seem quite dusty, and his symptoms went away after bathing and rinsing off. So I can’t say for sure, but it made me wonder if the coin laundry equipment isn’t being cleaned thoroughly enough. Dryers can get very dusty unless they’re cleaned frequently... The area around the dryers also felt quite dusty. That said, we had a comfortable two-day stay and are truly grateful. Thank you very much!