สถานีรถไฟโรคุตะ × ที่พักสไตล์โลฮาสโรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง

I’d heard that Hanaya Tokubei is a great place to stay if you’re visiting Dorogawa Onsen, and I was lucky enough to book the last available room. The atmosphere was wonderful, with a lounge where jazz plays and a veranda used to welcome yamabushi practitioners. There were four of us staying, and the room was spacious; the meals were delicious and just the right amount. All of the staff provided courteous service, making it a truly warm and welcoming inn. Thank you very much!

This was our first trip as a couple, and we made a Reservation to celebrate our 20th wedding anniversary. Since we’re not very experienced travelers, we were nervous at first, but the Ryokan staff were so kind and friendly that our worries quickly disappeared. I’m not usually comfortable with open-air baths, but I worked up the courage to try—and it was truly relaxing and soothing. The changing area was clean and easy to use as well. And the meals we had been looking forward to exceeded all expectations—I was genuinely satisfied from the bottom of my heart! Everything was delicious. There was venison tataki, which I wasn’t sure about at first, but it had no strong taste at all and was truly wonderful. Our attendant explained each dish carefully, which helped us appreciate the ingredients even more—thank you so much. What made us even happier was that they took photos for our anniversary and gave them to us as a gift when we left. The handwritten letter from the proprietress also deeply moved me. This is the first time my heart has felt this full—just like my stomach! We are filled with gratitude for everyone’s thoughtfulness, kindness, and warm support. We will definitely come back again! Thank you very much for everything.

We stayed in a suite. We were very satisfied with the size of the Room and the terrace, and the peaceful rural view was truly soothing. We could also see the stars clearly at night. We enjoyed the welcome drink and sweets, which raised our expectations for dinner—and they did not disappoint. The course meal served in our Room was wonderful, with the staff kindly explaining each dish, and even the chef came to greet us in person. Everything looked beautiful, but it tasted exactly as amazing as we hoped—perhaps even better. I ate each dish in genuine amazement. It made me wish we could casually enjoy this cuisine nearby whenever we wanted. As for dessert at dinner, we were surprised by both the canelé and the chocolate—the canelé for its delicious flavor, and the chocolate for its unique texture! It’s not hard; there’s something special inside. I truly hope you’ll try it. Breakfast was very filling. The egg dish was so luxurious that I couldn’t help blurting out “Wow!” I felt happy thinking, “I ate so many vegetables!” The bread was homemade and delicious, and they kindly wrapped up what we couldn’t finish to take with us. With meals like this included, we looked at each other as a family and said how unbelievably affordable this Accommodation Fee felt. We were also happy to purchase a lovely wood plate as a souvenir—it made for a wonderful stay overall. Thanks to the warm hospitality of all the staff, it became a trip where we lost track of time, and meeting the chef’s kind personality as well made us deeply grateful for such delicious food and such special moments. Thank you very much for taking such great care of us.

I am writing only about the service. At check-in, there were two staff members at the front desk and one was available. I gave my name and said I was checking in, but a male staff member told me to “wait on that sofa, as we are guiding guests in order,” so I waited. It did look busy, but even after no one was at the front desk, no one came to assist me. When I asked a passing staff member whether it was still okay to keep waiting as instructed, a female staff member apologized sincerely and guided me right away. Her manner was very polite, which made me wonder why I had been told to wait in the first place. After entering the Room, when I tried to have tea, the teacup was slightly dirty (which could be washed), but when I emptied the teapot there was leftover tea still inside. When I called about it, the same female staff member came immediately and apologized profusely. She seemed so apologetic that it almost made me feel bad for her—so I couldn’t help thinking this should have been taken care of beforehand. The female staff member who served us at dinner and breakfast was perfect. In particular at breakfast she even showed us around the VIP room we were interested in, which truly impressed us. However, at checkout: I was told that in addition to drinks from dinner there would also be charges for souvenirs. Since we had not purchased any souvenirs, I asked to see an itemized statement. They said they had apparently added another guest’s charges by mistake; after removing those items they processed payment by card. In general, an itemized statement should be shown and confirmed before payment is taken—it is not normal for this to be handled only verbally. Especially since this became a minor dispute where I had to request proof of details first, it should have been presented immediately. Moreover, after payment they handed me only the card slip. Only after I requested it did they give me something like an itemized Receipt as well; normally customers should receive not only the card slip but also an itemized statement—especially when there has been a billing error like this. Because they handled all of this so casually, it felt pointless to continue arguing and I gave up requesting issuance of a Receipt. I am reporting this because there were both excellent aspects of service and aspects that were more than simply disappointing mixed together. I hope improvements will be made.

Our family of four stayed at RITA Gosho-machi in the Road Linden Room. The calm character of this traditional townhouse and the refined modern design are beautifully balanced, and from the moment we stepped inside, we could forget the rush of everyday life and truly relax. It’s rare to find an Accommodation—and a townscape—that lets you enjoy such a special time. Spending quiet moments in the room with a fountain pen felt wonderfully atmospheric and more calming than I expected. Also, just a short walk away, Gosho Takara-yu was incredibly cool—a retro public bathhouse with great vibes. It was simply the best! The meal (at Western-style restaurant Kemuri) made excellent use of local ingredients and was genuinely delicious. We were deeply impressed by the warm hospitality from all staff, their careful explanations, and outstanding service in every respect—no wonder it has such high ratings. Highly recommended. We’d love to visit again in another season. Thank you very much!

Judging from the exterior photos of the building, I honestly didn’t have high expectations, but I was truly impressed by the attentive service. The view of Tanzan Shrine from the Room was as beautiful as a postcard. On the day of my stay, I was told there would be an illumination at Tanzan Shrine, and I was moved to see the fantastical buildings and cherry blossoms. When I mentioned that I would go for an early-morning walk, they kindly prepared shoes for me even though it was 6:00 a.m., and they were waiting for me when I returned. At breakfast, while enjoying ozoni served with local kinako, I also heard various stories about the area from the staff. After attending morning worship at Tanzan Shrine and strolling around the grounds for a while before returning to the Hotel, they even drove me in their Shuttle Service despite how close the parking lot was. The building does show its history in places, but it’s clear that careful attention has been paid to details such as renovated bathrooms, toilets, and windows. The cleaning is also extremely thorough. It was a wonderful Accommodation.

When we arrived at the bus stop, Mr. Kuboji was there to pick us up by car. We hadn’t requested it, but since it was raining, his thoughtfulness made us very happy. The Room was spacious, and although three of us stayed, we were able to relax comfortably. The meals were delicious, and we had a wonderful time. The warm, home-like atmosphere was the best.

Thank you very much for a truly comfortable stay. The Room was even more spacious than we had imagined, and our grandchildren were thrilled from the moment they walked in, exclaiming, “So big! So clean!” Just before our stay, one of our party fell ill, and we ended up canceling once and then making a new Reservation at our grandchildren’s strong request. Despite the inconvenience, you handled everything so kindly, and we are truly grateful. I also misunderstood the evening bath cleaning time; when I finally came out after soaking at length, you asked with a wry smile, “Are you finished…?”—and once again your gentle response really helped us. With everything that happened, it honestly became quite a challenging trip, but my daughter—who had not been feeling well—seemed to feel better than when she arrived. She was delighted and said it felt like a therapeutic hot-spring retreat. Thank you for that. Above all, Kawakami Village itself—nestled between the Yoshino River and Mount Omine—was an incredibly soothing place. It was a wonderful trip that relaxed both body and mind. Thank you very much.