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The guest room was well-maintained and very satisfying. The Hotel breakfast buffet is of higher quality compared to Coco's breakfast buffet. There are two convenience stores right in front of the Hotel and a drugstore nearby. The drugstore sells alcohol at prices lower than th

Breakfast didn’t have an extensive variety but included delightful options like mentaiko, soy-marinated salmon roe, and sea bream chazuke—personally satisfying and delicious! The staff were kind, attentive, and provided excellent service. Additionally, it was helpful that they

The Room is bright and clean. I like the large public bath with its spacious tub that warms you up, and this time I also enjoyed a morning bath. It’s convenient that you can check how crowded it is in advance. Breakfast offers different side-dish options each day, so even on a Mu

I used the accommodation before and after undergoing a day surgery on my nose nearby. After the surgery, I bled and stained the sheets and towels, and I offered to compensate for them, but they kindly said, "It's okay, we'll take care of it." I received very good service and

The Room was stylish and spotless, allowing for a comfortable stay. The public bath included jet baths as well as several types of Onsen, which were enjoyable. After bathing, bottled fruit juice and coffee milk brought back nostalgic memories. Bath towels, hand towels, and amenit

I usually use the North Building, but this time I decided to try this one as it was open and the accommodation fee was a bit cheaper, albeit with some apprehension. The room and facilities were about the same as the North Building, and they were clean and pleasant. However, I was

This was my first time staying at a Hotel without on-site staff, and when I called because I was confused about a few things, you were extremely kind and helpful even though it was my misunderstanding. Thank you very much.

The stylish sandwich plate they served was delicious. There were supermarkets and drugstores just a few minutes away. Above all, the Room was more spacious than a Business Hotel, allowing us to relax comfortably! I would love to stay here again if I have another opportunity

I stay here about four times a year. The Onsen is wonderfully relaxing, and above all, the kaiseki cuisine is so delicious that I find myself craving it even after I return home. I also truly appreciate being able to enjoy my meals in my Room at a leisurely pace. In addition, the

The Christmas spirit inside the Hotel was filled with joyful singing, objects, and decorations, which was wonderful. The Room was beautifully prepared, and the Hotel was clean. The delicious food from the morning was plentiful and satisfying, making it a great start to participat

It’s a great example that booking direct isn’t always best depending on the Hotel. Due to Expo-related demand and inbound tourism, prices had been so high up until last year that it was hard to stay here—but this time I finally enjoyed another great-value stay at my favorite “qu

Right after check-in, I was able to have the spa all to myself, which allowed me to relax and rejuvenate both body and mind. The soup in the lounge was also delicious. The next morning's buffet offered an elegant start to the day with sunlight streaming through large windows over

Also, late at night I started feeling unwell from heat exhaustion and rushed to the front desk. Even though it was my first stay, the staff kindly helped with everything from finding a hospital to arranging a taxi, and I was able to receive an IV drip. I can’t thank you enough—th

The hospitality of the Hotel staff is excellent. The bell staff greeted us with a smile before we even reached the front desk. The front desk staff handled both check-in and check-out with care. The club lounge staff were also very courteous, and we were satisfied with both the f

The Hotel is outstanding. Its exterior, interior, spaciousness, and overall atmosphere far exceed the photos. In my case, I made a dinner Reservation through IKYU Restaurant, but an unbelievable situation occurred: the IKYU Restaurant site canceled my Reservation without my co

This was my second stay. It was a staycation, and I was able to relax. The quality of the lounge cocktail time had improved a lot compared to last time, and it was wonderful. Both the Room and the Facility were spotless and comfortable. During the lounge afternoon tea tim