สถานีคาวาจิ มัตสึบาระ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

The location was very convenient, close to every station, which was a great help. The Accommodation was clean, and the Room amenities were well stocked. The toiletries were also easy to use. Check-in and check-out can be done either at the front desk or via a machine, so everything is smooth. The elevator requires a guest card to access the upper floors, which provides good security. I had a very pleasant stay—thank you very much.

The front desk staff came from various countries, but everyone spoke excellent Japanese and was incredibly kind. The property was clean, and the Room was spacious. I would like to stay here again.

I stayed for a Multiple Night Stay. The staff were very helpful, and when I returned the next day, I was happy to find fresh towels hanging on the doorknob. The bathroom was small, but I had a comfortable stay. Thank you for your hospitality.

I stayed here for a concert trip. It was very reasonably priced, yet I had a private room, and the separate toilet and bath made it very comfortable. The receptionist was also very friendly and kindly explained everything in detail. I’d definitely like to stay here again!

I stayed here with friends on a trip with children! With so many play areas, a hot stone spa, breakfast and dinner buffets, late-night snacks, afternoon tea, karaoke, and a wide selection of amenities to choose from, every service was excellent and delicious. The staff were all kind as well—this was one of the most satisfying trips we’ve ever had! We made the most of it from 12:00 until 14:00 the next day, and still wished we could stay one more night. We’d love to come back again. Thank you very much!

The Room was clean and very comfortable to stay in. I’d like to stay again.

I stayed here because I had a concert at Gorilla Hall Osaka. It was in a convenient location and easy to reach from the station without getting lost. The Hotel was clean overall, but there was one disappointing thing... The TV remote control was so dirty that I hesitated to touch it, and that was the only downside. The free massage chairs were perfect for relaxing my tired legs and lower back after the concert. I also appreciated the free breakfast. I will stay here again when there is another concert at Gorilla Hall Osaka. I rated my satisfaction as 4, hoping for improvement with the remote control. Thank you.

This Hotel offers the ultimate stay-in experience, where you can enjoy breathtaking views you don’t usually get to see from the sofa in your Room. With nothing around to block the view, you can take in Osaka from high above. Corner Rooms face west, so depending on the weather, you may catch a beautiful sunset sinking into Osaka Bay. With direct access to department stores and restaurants, and more shopping Facilities just a short walk away, it’s perfect for picking up a few things and then relaxing in your Room at your own pace. No matter when you stay, you’ll have an amazing time—this is a place you’ll want to return to again and again.

The staff were very helpful, and we had a pleasant stay.

When I was having trouble using the check-in machine, a staff member kindly approached me and helped me check in smoothly. Since I was planning to leave early the next morning, I asked how to store my luggage at checkout, and they reassured me that they would be there in the morning as well, so I was able to check out very smoothly. The Room is compact and clean. Slippers and a robe are provided, so you can stay comfortably. There is no bathtub, but it’s recommended for those who just need a quick shower!

I have stayed here many times. This time, I added one more night at short notice, and thanks to a Room upgrade, I didn’t have to change Rooms, which was very helpful. Thank you for your thoughtful consideration! I always look forward to breakfast. I will continue to stay here in the future.

We visited this Hotel to celebrate a special anniversary. During the day, we enjoyed chatting in our Room, and with the Executive Floor benefits we spent an elegant time in the 1st-floor lounge while enjoying high-quality plated food and drinks. That evening, we had a celebratory dinner course at Ryuhou, the Chinese restaurant on the 2nd floor. The atmosphere was luxurious and refined, and the staff’s hospitality was outstanding. We were able to fully enjoy an elegant and delicious Chinese course meal. They even added a congratulatory message to our dessert plate, and being able to celebrate this once-in-a-lifetime anniversary at this Hotel—and at Ryuhou—made us truly happy! Our Junior Suite offered a panoramic view of Sakai City from a high floor. Separated from the bedroom area, there was a spacious sofa and table arranged comfortably. It was quiet, and since the in-room minibar was complimentary, it was perfect for relaxing and chatting while enjoying canned beer and snacks. The bathroom area is also luxurious, with a separate shower booth and toilet, plus a jet bath function. From our east-facing Room, we could also faintly see the UNESCO World Heritage site of Emperor Nintoku’s Tomb amid the cityscape of Sakai. As a local sightseeing recommendation: Daisen Park is about 10 minutes by car from the Hotel. Within its grounds there is an attraction where you can ride in a hot-air balloon; from about 100 meters up you can take in the majestic view of Emperor Nintoku’s Tomb. I highly recommend taking a short trip for this balloon experience! The views from above—Sakai City, Osaka Bay, the Ikoma mountain range, and keyhole-shaped kofun burial mounds—are breathtaking. This Hotel has been my favorite for many years. I’ve stayed here for anniversaries like this one or simply to spend relaxing holidays. During COVID-19 restrictions when it was difficult to travel outside Osaka Prefecture, I refreshed myself by changing my mood in Rooms with beautiful views. One year when a typhoon was approaching, I also stayed here for safety reasons and spent the night with peace of mind. No matter what is happening around us, all of your staff have always provided consistent hospitality and welcomed me with calm smiles—I am truly grateful every time. With so many wonderful staff members here, I’m convinced once again that this will continue to be a beloved Hotel for years to come! I will definitely visit again!

I chose this Hotel for my trip to Osaka because of the spacious Room and convenient access. It was about a 5-minute walk from the station, and I was able to get there without getting lost. The Room was very spacious and clean, and I was happy that the bathroom and toilet were separate! There was also a washing machine and microwave in the Room, and the front desk had an ice machine and kitchen items available to borrow, so it felt like it would be comfortable even for a long stay. There were many restaurants nearby that stayed open late, which made it great for going out for food and drinks. The front desk staff were kind and courteous, and it’s a Hotel I’d like to stay at again if I have another chance to visit Osaka.

Every time I visit Osaka, I stay at this chain of accommodations. Despite being very affordable, the rooms are comfortable and clean with excellent access. Complimentary drinks are available in the lobby. Additionally, this accommodation offers a women-only large public bath. While room wear and bath towels are available for an additional fee, the value for money is outstanding, so I plan to continue using it in the future.

With prices rising everywhere, we made a Reservation after seeing an unbelievably reasonable rate. Our group stayed for two nights on August 11 and 12. From the manager to the front desk and dining staff, everyone’s service was outstanding. When we called before our stay, they listened carefully and responded kindly. On the day of arrival, our match ended earlier than expected and we requested an early check-in; they graciously offered us a meeting room to use until housekeeping was finished. They also provided ice the next day, and accommodated our requests with genuine warmth—we truly appreciate it. As a group, we may have caused some inconvenience to other guests, but we sincerely hope to stay here again when we visit this area. Thank you very much! The Room may feel slightly small, but it has everything you need, including a refrigerator. A convenience store is less than a minute away.

My husband injured his leg, so we changed our booking from a twin to a double and extended our stay from one night to two. During our stay, his leg pain worsened, and when we called the reception, they arranged a taxi for us. They have eliminated unnecessary services and are a Hotel that responds to guests’ needs. We were very satisfied. We are truly grateful to all the staff. Thank you very much.

Located in the heart of Shinsekai, it was very convenient and I was very satisfied. I would have preferred a slightly larger toilet, but the value for money is excellent. I would like to stay again.

I stayed for two nights with my daughter with breakfast included. First of all, the Hotel was clean, and the staff had a great, welcoming atmosphere. The drink bar, one complimentary alcoholic welcome drink, and the fun service of making and eating takoyaki ochazuke yourself were also a nice touch. From the Room, Tsutenkaku looked absolutely beautiful, but the Room felt smaller than I expected—you can’t really open two suitcases. The shower water pressure was strong, and it was easy to adjust the temperature. Amenities: towels are exchanged upon request, and you can take as many loungewear sets and toothbrushes as you need from the lobby. There was also a hair iron in the Room, which was very helpful for women. It was also great to have a coin laundry on the first floor. Everything at the breakfast buffet was delicious; I just wish there had been kushikatsu on the second day’s menu. It was also very helpful that they could store our luggage both before check-in and after check-out. I would definitely stay here again when visiting Osaka.

There was a refrigerator under the desk, so I couldn’t work at the desk. I wish this had been clearly stated in the Reservation details. I arrived exhausted and just wanted to finish my work in my Room, so I was really disappointed. According to Reviews, it seems guests could freely use the restaurant on the 2nd floor, but there was no guidance about that. It’s probably a popular Hotel, but the walls are quite scratched. Even considering that, the price is reasonable. I didn’t mind the surrounding atmosphere since I’m the type who finds it interesting. Depending on where I need to go for work, I would stay again.

The Hotel is very clean, and the Room is comfortable. A welcome drink is available, and it exceeded expectations for the price. The only downside is that it's a bit of a walk from the station. However, passing through the famous shopping street makes it manageable even in bad weather. The station layout was confusing, and navigating with my smartphone was challenging at first. If you're heading to the Hotel late at night for the first time, it might be tricky. Now that I know my way around and enjoyed exploring the unique shopping street, I would love to stay here again!