สถานีซากุระดะมอน × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

Once again, we had a wonderful time and were able to relax. We enjoyed the beautiful night view from the Aqua Lounge, and lunch at Rendez-Vous was also delicious. As always, all of the staff were very kind and friendly, and every time my mother and I say, “That’s the Imperial Hotel.” Ever since we held our wedding here 35 years ago, it has been our favorite Hotel. We will visit again.

This is a very quiet and wonderful Hotel. I have stayed at many Hotels in this area, and despite the frequent crowds from weddings and heavy foot traffic, everything from arrival to check-out was smooth, calm, and extremely comfortable. The room was excellent—spacious enough, well-equipped (including amenities), and very clean. It is also conveniently located right by Nagatacho Station on the subway. The meals were delicious as well; both breakfast and lunch were thoughtfully accommodated in various ways. This is a truly outstanding hidden gem in the city center.

It was a wonderful stay. From the pleasant feel of the hallway carpet, to the spacious Room, everything was great. Above all, the cleanliness was outstanding—just what you would expect from the Imperial Hotel Group. If I had one request (which may be asking too much), the duvet felt a bit too thick for the season. It can be hard to get that balance right. I plan to stay around Akasaka again next year, so I will definitely return.

The meals at the restaurant “Kado” were delicious, and we really enjoyed them. It was also very helpful that we could request both the morning and evening newspapers. They deliver them early, too—especially the morning paper, which is great since we like to read it carefully from early in the morning. These days, many Hotels no longer offer newspapers, so this service is truly valuable. We sometimes choose where to stay for that reason alone. Thank you as always for your kind hospitality.

There is no bathtub, but the massage chair and rain shower were very relaxing. The area is convenient, with many commercial facilities nearby and the station within easy reach.

It was very efficient and nice overall. The only issue was that I couldn’t figure out how to operate the air conditioner at first, but I eventually found the controls on the bed’s headboard. The large public bath was great.

A true professional in every way. So relaxing. Thank you, as always, for your thoughtful care beyond what I expected. Outstanding as ever. Thank you again for everything this time.