สถานีคามิยะโจ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

We had a very comfortable stay. They also looked after our dog, and we were able to go to a concert—it was perfect. Thank you very much.

This time, I stayed in a Heritage balcony Room. I wondered if it might be too hot this season, but the evening breeze was pleasant, and I was able to relax with drinks from room service. For dinner, I dined at Toh-Ka-Lin, and the next morning I had breakfast at Nouvelle Epoque. Everything—from delicious dining to the gym, spa, and pool—was available within the Hotel, so I could truly unwind and enjoy a genuinely luxurious stay. The entire property was clean and quiet throughout, and the staff’s hospitality struck the perfect balance: not too close or too distant, yet always attentive with thoughtful care. An unexpected issue came up during my stay, but even then the Hotel team responded with kindness and meticulous consideration. It reminded me once again of how exceptional Japanese Hotels are—especially Okura. I would love to visit again.

I had used this Hotel a couple of times before for day use, but staying overnight was truly something special. The tower view was wonderful—you can see not only what’s right below you, but the entire panorama clearly. In a good way, it was different from the photos. And since I always chose a Room with a tower view, it might even have been the same Room as in my memories… I was so happy. As this is a historic Hotel, there are some older Facilities, but the comfort more than made up for it. Even though it’s high-class, having a microwave in the elevator hall felt very thoughtful—there must be many business travelers as well! I was also surprised by how many ingredients were in the fried rice at the Chinese restaurant, and the terrace projection mapping—and breakfast… The taste, variety, and uniqueness were all on another level. I made new memories and would love to visit again. Thank you very much.

We stayed for one night during Golden Week on May 2. The place was very clean and nice. There are many restaurants around the Hotel, which was very convenient. The subway is also close by, so it was easy to find and very convenient for us visiting from out of town. Thank you very much.

After watching the video guide to the Hotel, I tried to reach it via the pedestrian overpass from the contact walkway, but it was under construction and I was unsure what to do. A construction worker kindly assisted me, and I arrived safely. The staff were also very helpful at both check-in and check-out, and I was satisfied. I used Itsuki, and both Japanese and Western dishes offered a wide variety. They recommend the pizza for a reason—it’s addictive. It was also nice that there were small desserts after the meal. On my way back, I used the underground passage, which made it easy.

I stayed here to take a certification exam. The Room was bright and had a study desk, so I was able to prepare thoroughly. While many places have dim lighting, this Room had a desk light, and the bedside light could be adjusted freely. I felt it was efficiently designed. They also upgraded me to a Room with a view of Tokyo Tower, which made for a special memory. It seemed like many of the guests were international visitors, but everyone was pleasant, and I hoped they enjoyed Japan. I would like to stay again if I have the opportunity.

I stayed here to celebrate a friend’s birthday. When making the Reservation, I wrote, “It’s their birthday, so please take care of us,” which was probably a rather unclear request. Even so, thank you very much for preparing a wonderful Room with a beautiful view of Tokyo Tower. When we entered the Room, there was also red wine and a “Happy Birthday” plate waiting for us. I was truly moved by the unexpected surprise. Thanks to your thoughtful hospitality, it became the best birthday for both my friend and me. We were able to spend an unforgettable time filled with happy memories, and I sincerely appreciate it. The Room was very clean and comfortable, and the restaurant had a wonderful atmosphere as well. We felt at ease throughout our stay. I’m truly glad we chose your Accommodation for such an important day. I would love to visit again. Thank you very much for such a wonderful time.

I had another truly comfortable stay. The Room was thoroughly cleaned, with fresh, spotless linens, and a wonderful view. I ordered Room service for dinner and tried the Japanese breakfast for the first time. The timing of the service and the taste were both excellent. Above all, the food was delicious. The hospitality was also outstanding, and I was able to relax until the 1:00 PM checkout time. Thank you very much. I will definitely visit again.

I seem to have dropped my key card in the large public bath changing room, and I couldn’t get back in. When I contacted the front desk, they responded immediately and were very helpful.

I stayed here to attend concerts at Suntory Hall on two consecutive days. It was very close and reasonably priced, which was great. The Room was also easy to use, and I’m satisfied. I’d like to stay here again when I come for a concert.

I stayed here to attend an event at another Hotel in Roppongi. Since it’s a Mitsui property and the Reviews were good, I chose this place—and it was even better than I expected. I arrived before noon and went to leave my luggage, but my Room happened to be ready, so I was able to check in right away. I really appreciated that. Amenities are available in the lobby for you to take only what you need, which felt efficient with no waste. There’s also a coffee machine in the lobby, and tea is available as well. Rooms at central Tokyo Hotels are often small, but this one was about 26–27 m² and felt spacious. There was also a sliding door that could separate the vanity area from the Room, and the overall atmosphere was calm and relaxing. I’d love to stay here again if I have the chance.

The title may be a bit over the top, but this is my absolute favorite place—one that needs no introduction. Because of 1899, I can truly rest and then return to everyday life feeling ready to do my best again. This time, I enjoyed matcha every day and felt peacefully fulfilled. I’m also always excited that the breakfast selection has grown even more. It warmed my heart to know the front desk staff remembered me—I was truly happy. Thank you very much. I’m looking forward to the Autumn Rest Plan. I’ll be back again, and I appreciate your continued support.

This was my second stay! Everyone at the Hotel was very kind. The location is great, and it’s a Hotel I’d love to stay at again! The little bath duck was also adorable and made me happy!

Thank you very much for such a comfortable stay. The Room was extremely user-friendly, and I was especially impressed by the spacious sofa set along the window. Being able to relax while enjoying the Tokyo view or have a drink there meant there was a comfortable place to spend time besides the bed, and I truly enjoyed simply being in the Room. It felt more like spending time in a living room than staying in a Hotel Room. Combined with the view from the high floor, it was a wonderfully cozy space. The bed was also generously sized and very comfortable, allowing me to rest well until morning. What left the strongest impression this time was the Club InterContinental Lounge. The seating had an unusually generous amount of space between tables for a Tokyo Hotel, so I could spend time there in a very calm atmosphere. During cocktail time as well, rather than simply offering more food, it was thoughtfully arranged so guests could enjoy an unhurried evening with a cold tapas buffet, made-to-order hot tapas, champagne, and cocktails. In particular, I remember how properly crafted cocktails were delivered to my seat; that original cocktails such as the Saketini were available; and that when my glass of Moët & Chandon started running low, staff kindly asked “Shall I bring you another?” before I even needed to request it. When people think of lounges they often focus on the variety of food and drinks, but what I found most appealing here was that the staff’s attention truly reached each guest, allowing everyone to enjoy a peaceful time. In addition, while Facilities such as the pool, restaurants, and lounge were all available within the property, each area still felt spacious enough that even spending an entire day inside the Hotel never felt cramped. After using the pool I also had French onion gratin soup in my Room; it was perfect for warming up after getting chilled in the water, and I appreciated being able to make good use of my Hotel credit as well. I could also enjoy breakfast at leisure until later hours in the club lounge. Along with both Japanese breakfast options and buffet items—and unexpectedly receiving one of the chef’s signature dishes—everything was delicious and became a wonderful memory. I felt that one of this Hotel’s greatest strengths is having everything you need readily available while still being able to use it freely at your own pace. This stay made it one of those Hotels I would happily return to again whenever timing works out. Thank you very much to all of your staff.

I booked a Multiple Night Stay for two nights for a family member who was hospitalized at Jikei University Hospital. It was about a 7-minute walk from the hospital, which was close and convenient. The Room felt a bit small, and the bathroom was also small. There is a FamilyMart and My Basket nearby, which was also nice.

It was conveniently located near various stations, and the size was not too large, which I liked. The hotel staff left a very positive impression, so I would like to stay again. The Room shower had strong water pressure and seemed to be a modern type that also sprays from the body panel, which I really appreciated. The reason for deducting one star for the Facility is cleanliness—dust has been gradually accumulating in some areas, so I hope they will continue to focus on cleaning. Breakfast also had more variety than it looked in the photos and was delicious. A new Hotel really is nice.

I chose this Hotel because it is close to my company for a business trip. It is near Daimon Station and Onarimon Station, and within walking distance to Shimbashi Station and Hamamatsucho Station. The room was as small as a typical Business Hotel but clean. Although the Room was small, there were tables and chairs on the first floor with power outlets, providing a good workspace. Additionally, breakfast included bread, and coffee was available for free, which was nice overall. Having a Lawson convenience store nearby was also very convenient.

"Hotel Toranomon Hills" Above all, the location is outstanding. The view from the Room is truly “Toranomon.” Just looking out over the cluster of high-rise buildings somehow lifts your spirits. Another personal favorite was the lounge on the 11th floor. There are light cakes and drinks, it never feels too crowded, and it’s wonderfully quiet. It’s perfect for relaxing at your own pace, or opening up a laptop and getting some work done. Having a calm place like this inside the Hotel is a real treat. Breakfast also offers a wide variety of options, making it easy to enjoy a satisfying start to the day. Most memorable of all was the staff’s hospitality. As this stay was for my birthday, I had made a few requests in advance, and an experienced concierge handled everything with impressive ease. Even without detailed explanations, they understood what I meant and took action accordingly. Luxury Hotels matter for their Facilities and views, of course—but in the end, it really comes down to people. The Room, the view, the lounge, breakfast, and above all the staff. Rather than one standout feature, everything is consistently excellent across the board. A place you can choose with confidence for an important occasion. I’d love to stay again—truly.

A comfortable and pleasant Hotel. I would like to stay here again.

Because it is close to Ginza, I used it for an overnight stay only and returned late. There was no bathtub, but the multifunction showerhead and body jet feature helped me feel refreshed. I would like to stay again.