สถานีคาสุมิกาเซกิ × ที่พักพร้อมอาหารจานเดียวตามสั่งการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

This was my first stay since the COVID-19 pandemic. They upgraded our Room, and the service had improved wonderfully as well. I stay on the club floor every time, and I could feel the staff’s thoughtfulness in every detail, making my time comfortable both in the lounge and in the Room. The lounge food was delicious, and the Chinese cuisine at Hoshigaoka was also excellent. The Chinese tea in particular was outstanding—I wanted to buy some to take home, but it wasn’t available for sale, which was disappointing. I would like to stay again for next year’s vacation. Thank you very much for your hospitality.

This time, I stayed in a Heritage balcony Room. I wondered if it might be too hot this season, but the evening breeze was pleasant, and I was able to relax with drinks from room service. For dinner, I dined at Toh-Ka-Lin, and the next morning I had breakfast at Nouvelle Epoque. Everything—from delicious dining to the gym, spa, and pool—was available within the Hotel, so I could truly unwind and enjoy a genuinely luxurious stay. The entire property was clean and quiet throughout, and the staff’s hospitality struck the perfect balance: not too close or too distant, yet always attentive with thoughtful care. An unexpected issue came up during my stay, but even then the Hotel team responded with kindness and meticulous consideration. It reminded me once again of how exceptional Japanese Hotels are—especially Okura. I would love to visit again.

A long-awaited family trip. The location was perfect, and it was great to enjoy a quick drink with my wife at the bar. It’s within walking distance of both Ginza and Shimbashi, nothing to complain about.

There is no bathtub, but the massage chair and rain shower were very relaxing. The area is convenient, with many commercial facilities nearby and the station within easy reach.

Far more than I expected, I was able to relax and truly unwind in the lounge. The Plan starting at 5:00 p.m. was more than enough to soothe my fatigue after visiting an exhibition in Ueno, making it a wonderful day. In addition to the perfectly attentive yet unobtrusive service, even for someone like me who doesn’t drink alcohol, the “light snacks” were astonishing—an impressive selection of both chilled and hot hors d’oeuvres, and the bouillabaisse was outstanding. As I’ve gotten older, visiting Hotel lounges has become a true comfort for the soul and a great source of energy for the next day. This place is undoubtedly among the top class in Tokyo, and I will definitely return to refresh myself—thank you in advance. The fluffy towels available freely at any time and the wide variety of complimentary drinks in the refrigerator moved me deeply with such luxurious thoughtfulness.

It was very efficient and nice overall. The only issue was that I couldn’t figure out how to operate the air conditioner at first, but I eventually found the controls on the bed’s headboard. The large public bath was great.

Everything is handled professionally. It’s truly relaxing. Thank you, as always, for your thoughtful care beyond what I expected. Outstanding service. Thank you again for this stay.

It was clean, pleasant, and comfortable. All the staff provided very courteous service. However, there was one issue: the cleaning was not thorough, and I found some hair left behind, so I rated the Room a 3. The location is also great, and I would like to stay here again.

"Hotel Toranomon Hills" Above all, the location is outstanding. The view from the Room is truly “Toranomon.” Just looking out over the cluster of high-rise buildings somehow lifts your spirits. Another personal favorite was the lounge on the 11th floor. There are light cakes and drinks, it never feels too crowded, and it’s wonderfully quiet. It’s perfect for relaxing at your own pace, or opening up a laptop and getting some work done. Having a calm place like this inside the Hotel is a real treat. Breakfast also offers a wide variety of options, making it easy to enjoy a satisfying start to the day. Most memorable of all was the staff’s hospitality. As this stay was for my birthday, I had made a few requests in advance, and an experienced concierge handled everything with impressive ease. Even without detailed explanations, they understood what I meant and took action accordingly. Luxury Hotels matter for their Facilities and views, of course—but in the end, it really comes down to people. The Room, the view, the lounge, breakfast, and above all the staff. Rather than one standout feature, everything is consistently excellent across the board. A place you can choose with confidence for an important occasion. I’d love to stay again—truly.