สถานีโฮตารุดะ × บ่อน้ำพุร้อน × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

Not only the building itself, but also the hanging scrolls and other details in the Room were wonderful, allowing us to spend a relaxing time while appreciating art and culture. As we stayed on a weekday, I mentioned at check-in that I was interested in the building, and the Accommodation staff kindly showed us several of Meijikan’s highlight Rooms. My parents and I were very satisfied. Thank you for your thoughtful hospitality. The in-room dining was also excellent, including freshly cooked white rice prepared right in front of us and abalone with a tender bite. We will visit again.

The hot spring water is simply outstanding. Meeting the friendly and kind proprietress is also one of the highlights. I’ll be back again later this year. Thank you for everything!

Dear Kamon Team, To celebrate our 33rd wedding anniversary, we stayed here for the first time, choosing your Accommodation based on Reviews around the Hakone area—and it turned into the best anniversary we could have hoped for. My wife and I are truly grateful. From check-in to check-out, we received impeccable hospitality in every way. Starting with the attendant whose wonderful smile looked after us, every member of staff was exactly as described in the Reviews—flawless in their manners and attentive to even the smallest details. The beautifully renewed design blending Japanese and Western styles was delightful, and everything throughout the Facility was thoroughly cleaned and well maintained, creating an exceptional sense of freshness and comfort. As lovers of traditional Ryokan stays, both my wife and I were completely satisfied. We were also impressed by the wide selection of stylish women’s yukata—and it felt almost too wonderful to receive a cute drawstring pouch filled with amenities as well. When we mentioned in advance that we were visiting for our anniversary, thoughtful touches awaited us at dinner: a framed red-and-white crane mizuhiki decoration, chopstick rests marked with celebratory characters, sekihan served in an adorable bowl with “good fortune” written on it—and even a commemorative gift of a ceramic tumbler set. The dinner course itself was outstanding: exquisite ingredients beautifully presented on elegant tableware, with staging that delighted all five senses. We could truly feel the aesthetic sense and craftsmanship of everyone in the kitchen team throughout. Of course, there was nothing to fault—the taste, portions, hot/cold balance, and perfectly timed serving and clearing were all impeccable. We have stayed at many luxury Ryokan and heritage Hotels every year for our anniversary, but there is no doubt that Kamon has become an unforgettable Accommodation for us. Even on our way home we couldn’t stop talking about your hospitality together. We would love to return again—thank you very much in advance when we do. We sincerely wish you continued prosperity going forward.

The Room, room service, meals, and Onsen were all truly wonderful—we were completely satisfied with our stay! Thank you very much to all the staff. The pajama fabric was soft and very comfortable to wear, so I bought a set as a souvenir. I’d love to come back again as a treat for myself.

From the warm welcome to the lovely smile of the proprietress who served our meal, everything was full of hospitality, and the food was delicious. There was also a private bath, so I was able to spend a relaxing time with my wife, and I would like to stay again.

We were delighted to find plenty of welcome drinks (juice), jelly, and baked sweets waiting in the Room. The Room was clean, and the bathroom smelled wonderful throughout; of course, the hot water also left our skin feeling moisturized. Dinner was excellent in every way—presentation and taste alike. Breakfast offered a wide variety as well. If we had to mention one thing, we would have liked coffee sticks in the Room. This is an Accommodation we would love to return to.

Although the weather in Hakone was unsettled, we had a wonderful stay as always. From our scenic Room, the drifting clouds and mist felt truly magical. The meals were carefully prepared, beautifully presented, and delicious. Breakfast was also excellent, and we enjoyed an elegant morning while sipping a mimosa. In a relaxing and refined setting, we received excellent service and had a great stay. We are already looking forward to our next visit.

Although we only stayed for just under six hours on a day trip this time, it was a soothing space where we could relax and feel refreshed after a long time. The full-course kaiseki dinner was beautifully presented with a seasonal touch and was absolutely delicious. Next time, we would definitely like to return for an overnight stay.

I found this place because I wanted to stay at an Onsen with my dogs. It turned out to be an absolutely wonderful trip. We were very satisfied. The Facility was impeccably well equipped, and the private pool and sauna made it even better. Hakone-Yumoto Station is within walking distance, so we could take a stroll to shop for souvenirs. If I have the chance, I would love to stay again.

Walking from Hakone-Yumoto Station while browsing for souvenirs, then passing through the main street lined with shops, it was also a delight to reach the Accommodation while being soothed by the lush riverside scenery. The all-you-can-drink service during our stay was also great, with a wide selection including draft beer and sparkling wine. For dinner, we chose the seafood shabu-shabu Plan, and it came not only with several kinds of fish but also scallops and crab; there were plenty of vegetables as well, and everything was delicious. The other dishes were served in small portions so we could enjoy a variety of items, and they looked beautiful too—we enjoyed them very much. Breakfast was also colorful and wholesome, with steamed vegetables, grilled fish, rice accompaniments, and more—delicious food that felt gentle on the body. Neither meal felt lacking at all, but it also wasn’t so much that we couldn’t finish—just the right level of fullness. The Room was clean, comfortable, and easy to relax in. The view from the Room was green and pleasant as well, though artificial fencing made it slightly disappointing. The Onsen was comfortable in temperature and very relaxing in both the large public bath and the private bath. The ice pops after bathing were also a welcome service. All of the staff had wonderful smiles and were kind throughout our stay, making us feel very comfortable. We would love to stay again. Thank you very much.

We made a last-minute Reservation to celebrate a birthday. Due to worsening weather in Tokyo, we had to change our celebration Plan at the last minute, and while searching in Hakone, we found this Accommodation. Unlike other Accommodations, many of the staff here were young yet highly professional, and their service was truly pleasant. We couldn’t finish the celebratory fruit platter at dinner, and we really appreciated that you arranged for us to enjoy it in our Room. Thank you very much. The Room was clean and quiet, and we would love to visit again!

We usually travel as a couple a few times a year, mainly to Hakone, but this time we stayed one night at “Rinpo Kiryū” for our first family trip, including several celebrations. We have had the chance to visit many Accommodations, but we have never encountered one as wonderful as this—everything from start to finish was truly moving. We arrived about an hour before check-in time, yet we were warmly welcomed without hesitation. From the lovely commemorative photos for our celebration to the heartfelt message card with a photo, we were touched by the surprise hospitality and thoughtful care. We are genuinely grateful to have made so many unforgettable memories for our family trip. Thank you very much. Above all, what deserves special mention is the exceptional hospitality of the staff. From greeting us on arrival to seeing us off at the end, every moment was outstanding, and we were able to spend a truly relaxing time. Our assigned staff member was incredibly kind and always smiling; we enjoyed chatting with them, and our whole family was impressed by their attentive care down to the smallest details. The guidance around the property—like a paradise far removed from everyday life—was also thorough and considerate, and everyone we met greeted us with warm smiles that put us at ease. The Room was very spacious and kept beautifully clean. The bed was also ideal for us—comfortable without sinking in or feeling overly soft. (My wife is quite particular about beds and rarely says this at other Accommodations; I was surprised when she said she wanted to stay another night and didn’t want to go home yet.) During our stay, there was a private open-air Onsen bath exclusively for our Room with free-flowing water from 100% natural source spring water—no added water or heating—from the rare Dogashima Onsen source said to be “legendary,” so we could enjoy an Onsen soak anytime we liked. In addition, there is an indoor hinoki Onsen bath, a private sauna, and even a pool, which allowed our family to enjoy many different experiences together. Both dinner and breakfast were delicious; each dish was beautifully presented with great care and full of creative ideas from the chef. There were also many staff members on hand—the service felt perfect. In my experience so far, it’s rare to find an Accommodation where service is this attentive in every respect. More than anything else, being able to stay at “Rinpo Kiryū” became a wonderful experience for our family. Thank you again very much. We would love to visit again.

The Facility was very clean and comfortable, and it felt like coming back to the countryside. The bath was private, and having meals served in our Room was wonderful. The futon was fluffy, and I slept soundly. The hostess had a calm, relaxed manner that put me at ease, and the hospitality was outstanding. Thank you very much.

I stayed at Hotel Okada for the first time, which I had been interested in for a while. The view from the Room was wonderful, and I was able to relax and unwind in the private open-air bath. I was also happy that I could freely enjoy the drinks in the Room’s refrigerator. Thank you for a wonderful stay.

I stayed here while traveling around Odawara and Atami. It was drizzling, but the Hotel is directly connected to the station, and places to explore like Minaka Odawara are close by, so it was very convenient. The large public bath amenities were also great—FANCL and Sekkisei. Breakfast included Odawara specialties, and I was satisfied. However, I felt the Room lighting was dim. I know home and a Hotel are different, but I wondered if Hotels usually have so little lighting. It was a bit inconvenient that the elevators took a long time to arrive. I don’t think there are too few elevators, but the wait time felt long. Also, it would have been better if checkout were at 11:00. I’d like to stay again if I have the chance. Thank you very much.

Thank you very much for your kind hospitality. The pleasant service from the staff, the open-air bath in the large public bath, and the Onsen in our Room were all very satisfying. If we have another chance, my husband and I would love to try the French cuisine next time. However, we were disappointed that the toilet in our Room did not flush well. Thank you very much.

My spouse and I stayed for one night and two days. We love traveling and usually stay at luxury hotels, and this Hotel was truly wonderful! We stayed in the Deluxe A type. The Room was very spacious and spotless. All minibar items (snacks, coffee, drinks in the refrigerator, etc.) were complimentary, and everything felt carefully selected with no compromises—really enjoyable. The best part was the in-room Onsen with an open view! Since our Room was on the first floor, there were no tall fences or glass panels, so all we could see was the forest scenery—it felt incredibly open. It was one of the best open-air bath experiences we’ve ever had. All staff members were kind and attentive, without the forced politeness or stiffness that can be common at Hotels. Thanks to that, we felt comfortable throughout our stay. We also used the private bath, which was great as well. It could be used contactlessly with a dedicated card key, cold water was prepared in the refrigerator, and there were coffee milk drinks and ice cream placed along the hallway—thoughtful services clearly designed with guests in mind. This time we made a Reservation for the shabu-shabu Plan, and we were surprised by how much food there was. We assumed it would be a simple course with a small appetizer plus shabu-shabu, but it turned out to be more like a full standard course meal with shabu-shabu served as the main. It felt like more than double a typical course portion size, so I recommend arriving very hungry. Breakfast—both Japanese-style and Western-style—was delicious, with plenty of variety and satisfying portions. One regret is that both dinner and breakfast were served in an inner private dining room, so we couldn’t enjoy any views while eating. Out of three parties who arrived around the same time as us, two were seated by windows while only we were guided to an inner private room—that was a bit disappointing. I understand window seats are limited so it may not be avoidable; still, if we have another chance next time I’d love to dine by the window. Overall, it was an amazing two days enjoying exceptional service and our in-room Onsen. We would definitely love to return!

I stay in Hakone every year. This Hotel was relatively affordable among those in Hakone with private open-air baths in the guest rooms, so I made a Reservation without expecting too much. But the service was exceptionally attentive, the Room was spotless, and the Facilities were extremely well maintained... In short, it exceeded all expectations. The staff struck the perfect balance—warm and respectful—which made my stay truly comfortable. I’m sincerely grateful. Thank you very much.

My mother, my sister, and I stayed here together. The Room with an open-air bath was very clean, and the bath was equipped with a step stool and a chair, so my elderly mother could use it safely. The meals were delicious, and my mother was so satisfied that she finished everything. We would definitely like to stay again.

The Room had a private Onsen with an amazing view, and being able to soak in it again and again was truly soothing. My wife and I also had a wonderful time together. Thank you very much for your courteous, kind service, including the teppanyaki dishes we ordered additionally. Reservations are rarely available, but if possible, we would love to stay at this Accommodation again.