สถานีไคเซ × ที่พักสัมผัสธรรมชาติโรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง

This was my second visit this year, and it is soothing no matter when I come. The service strikes just the right balance of attentiveness and distance, the Room is spacious enough, and the meals keep evolving—overall, this Accommodation delivers a very high level of satisfaction. 　This time in particular, the breakfast—renewed since this spring—was outstanding. In contrast to the glamorous French dinner, it is a simple Japanese-style meal, but each dish was truly delicious. They have also changed how they cook the rice, and the finishing bowl of rice topped with dashi was superb. 　I’m already looking forward to being impressed again on my next visit.

Meals were served in the Room, so we could relax and enjoy them without worrying about other dogs. The seasoning was excellent, and we were served freshly cooked rice—it was truly delicious. The amenities were well stocked, and we were happy that jinbei were provided instead of yukata. Every staff member was pleasant, and we had a wonderful vacation. We would definitely like to visit again.

We had seen a Review saying the pool temperature was low, and since it was a chilly day we were worried, but it was comfortably warm. The first-floor flooring is also not slippery, so I think it’s dog-friendly. If possible, it would have been even better if the second-floor flooring were made of similarly non-slip materials. The quality of the free-flowing Onsen water was great as well, and it was a wonderful Accommodation that makes not only dogs but also people want to come back.

This Accommodation has become more upscale in recent years and is now a bit of a splurge for me, so I visited this time to take advantage of a great deal. As always, the Onsen was wonderful, the meals were delicious, and the Room was spacious and very comfortable. I was also happy that you remembered my various requests from previous stays. Thank you to all the staff for your hospitality again—I’d love to visit again when I find another opportunity.

Recently, I had been staying mostly at foreign-owned Resort Hotels, but I was truly impressed by the outstanding balance and high standards in every aspect—service, cuisine, Room quality, and the Onsen. It reminded me of the exceptional level of Japanese hospitality.

We stayed here to celebrate our dog’s first birthday. It was our first family trip with the puppy we had just welcomed home, and we had many worries, but thanks to the kindness of the staff and the well-stocked amenities, we were able to relax and enjoy a comfortable stay. And above all, the meals were delicious!! We had both breakfast and dinner, and both left us completely satisfied—full in body and heart. The Onsen in the large public bath was wonderful as well. The open-air bath in our Room is not an Onsen, but it was spacious and relaxing. Our family has already been saying how we want to come back again soon.

From the front desk with a panoramic view of Hakone’s great natural scenery to the Room with a private open-air bath, everything was excellent! The food was also very satisfying. The incense service and drink service were plentiful and much appreciated. The staff were very kind as well. We’ll be back!

Being welcomed back with “Welcome home” always puts me at ease from the moment I arrive at the front desk. It was very crowded during the Silver Week holidays, but even so, the staff’s warm hospitality—such as wiping my rain-soaked suitcase with a spotless white towel—meant so much to me. The bath was just right, and as always, the meals were delicious and beautifully presented. Whether it was the food or the wine, I truly enjoyed a deeply satisfying time. I have an intense workload ahead through next year, but when I’m worn out again, I’d love to come back for some relaxation.

We stayed here for our wedding anniversary trip. From the moment we arrived until the very end, we truly had a wonderful time. The Room was spacious and spotless, with thoughtful attention to every detail. It was so comfortable that we honestly wished we could stay there forever. We were also delighted to receive a Room upgrade this time—thank you so much. Above all, the meals were beyond words—absolutely delicious. Every single dish was outstanding, and the dining experience itself became a special memory. Because it was our anniversary, you even prepared a surprise dessert plate for us. We were deeply touched by your unexpected kindness. All of the staff were warm throughout our stay, full of attentive care and hospitality, and we found ourselves thinking again and again how glad we were to have chosen this place. The Room, the meals, the Onsen, and especially the staff’s thoughtfulness—everything was exceptional. We couldn’t be more satisfied with our stay. We have stayed at many Accommodations over the years, but this is without a doubt the best one we have ever experienced. We are truly glad we chose “Hakone Gen” for such an important anniversary. When we visit Hakone again, we would love to stay here again. Thank you very much for such a wonderful time and unforgettable memories.

Stayed with my dog. Due to my mistake, I had made a Reservation for a different Room than intended, but they kindly helped me change it, which was a great relief. Both the Room and the in-room open-air bath were wonderful. The large public bath was spacious with excellent water quality, and I enjoyed it many times. The meals were excellent in both quality and quantity for both breakfast and dinner, and I thoroughly enjoyed them. It seems the owner will be changing, but I hope everything will continue just as it is now.

With only a small number of Rooms, we were able to enjoy the Facility without much contact with other guests. As for the baths, we were able to take our time and enjoy all of them—the private open-air bath, the in-room open-air bath, and the in-room indoor bath. We’d also like to try the stone sauna next time. There were hours when we could use the lounge for beer, alcohol, coffee, and more. Although we couldn’t make it for cocktail time, we still made good use of it. It would be even better if the lounge stayed open a little later. Every dish had a gentle flavor and there was an impressive variety; everything was delicious and beautifully presented, so we enjoyed it with our eyes as well. Being able to choose three desserts ourselves was also great. Because we could dine at a relaxed pace, the portions felt just right and everything was very tasty. The Room was so clean that it didn’t feel like 15 years had passed at all, and we stayed very comfortably. If I had to mention one thing, it would be that the wash area was a bit small. We also appreciated the thoughtful touches, such as having separate towels prepared for the open-air bath and the indoor bath. We would definitely like to stay again. Thank you very much.

This was my second stay. I visited with my parents, the three of us. The bath is on the small side, but the Onsen water quality is excellent—personally, I think it’s far better than most Onsen. Meals were the highlight for me, and the cuisine here is outstanding, on par with kaiseki in Tokyo. With plenty of seasonal ingredients, everything tastes wonderful and you can truly enjoy each dish. It was a very relaxing one-night, two-day stay.

I found this place because I wanted to stay at an Onsen with my dogs. It turned out to be an absolutely wonderful trip. We were very satisfied. The Facility was impeccably well equipped, and the private pool and sauna made it even better. Hakone-Yumoto Station is within walking distance, so we could take a stroll to shop for souvenirs. If I have the chance, I would love to stay again.

We thoroughly enjoyed the heartfelt cuisine at both dinner and breakfast. From the ingredients and preparation to the tableware, service, and explanations of each dish, every aspect of the dining experience was highly satisfying. Including the Onsen, our Room, and the attentive hospitality of all staff members, everything from check-in to check-out fully matched what my spouse and I expect from an Onsen Ryokan, making our stay truly comfortable. We would like to express our gratitude and respect for providing such wonderful service. We hope to stay with you again.

We had another wonderful stay. No matter which Fufu Accommodation we visit, we are always delighted by the consistently heartfelt hospitality and the truly careful, delicious cuisine. At Fufu Hakone this time as well, we were soothed by the warm welcome from all the staff and were able to enjoy a relaxing, luxurious time. An Accommodation that makes you want to come back—Fufu is still number one for me. This time, we also made use of a wonderful IKYU benefit, which made our stay even more enjoyable. I am truly grateful for this special opportunity. We will do our best in everyday life and look forward to coming back to Fufu again. Thank you very much.

It was a lovely, small Hotel with a quiet and relaxing atmosphere. The free-flow option was great. The chandelier in the dining room was sparkling and beautiful. The meals were delicious as well. I was satisfied with the Onsen, the Room, and the service. Above all, it wasn’t noisy or crowded—just calm and peaceful.

With the golf green right in front of the Room, you can relax at ease in a refreshing setting. The Onsen is also spacious and very soothing. Perfect for enjoying “doing nothing.”

The Okinawa Fair and the tuna carving show were amazing! This was our second visit during summer vacation, and it was so delicious that we’d love for you to hold it again next year. The open-air bath in the Room was also very comfortable, and no matter how many times we visit in a year, we never get tired of it. The warm smiles and attentive hospitality from the proprietress and all the staff are so comforting and relaxing that every time we come, we find ourselves wanting to return again soon. We’ll be back before the end of the year—thank you very much.

This time, we visited Lake Kawaguchi and Hakone for the first time, looking forward to seeing Mt. Fuji as part of my wife’s birthday trip. Although it was too cloudy to see the Mt. Fuji we had hoped for, we stayed at Setsugetsuka Bettei Suiun in Hakone and were able to fully enjoy the area. Our Room was a Standard Fourth, and it was very practical and well maintained with thorough cleaning, so we had a comfortable stay. The Onsen was at just the right temperature for me and left me feeling refreshed from the core, and it was also great to be able to use L’OCCITANE shampoo. For dinner, being able to choose the main dish and rice during the meal felt like a thoughtful service that let us decide based on our appetite. Breakfast offered such an abundant variety that we were so full we couldn’t even eat lunch afterward. The after-bath lounge area, along with complimentary drinks and snacks on each floor, was also a welcome service whenever we felt a little hungry. The staff’s hospitality was polite and easy to understand, which left a strong impression on us as well. After checkout we went to Gora Park, and at that time a parking staff member kindly advised us that taking the mountain railway one stop would allow us to walk downhill from top to bottom more easily—very helpful advice for an older couple like us. We hope to come back soon for our “I want to see Mt. Fuji with my own eyes!” revenge trip, and when we do, we would love to stay with you again.

Since we reserved a detached Room, we were able to check in early and enjoy the open-air bath at the large public bath at our own pace. The Room was spacious and spotless, and above all, the charming open-air bath was outstanding. The meals were not only made with quality ingredients but also thoughtfully prepared with extra care, which we enjoyed to the very end. Every member of the guest room staff was pleasant, chatting with us in a friendly way while keeping a comfortable distance. This is an Accommodation we would love to stay at again.