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I stayed in Hakone for the first time in a while. I was very satisfied with everything, including the sophisticated hotel service, room, meals, and the large public bath. During my stay, I was able to refresh without feeling any stress at all. The water in the large public bath w

The Room, food, and staff were all excellent. The staff greeted each guest with a smile at the restaurant and were attentive to the guests throughout the meal. The food was, of course, very satisfying. Each dish was prepared with great care, pleasing to the eye, and the taste w

The Room was sophisticated and clean, from the bedding to the sofa and even the washroom—it was perfect. The private open-air bath in the room was spacious enough for two people to relax comfortably while enjoying views of nature, providing ultimate relaxation. The large pub

It's an irresistible point for sauna enthusiasts. After bathing, we could relax in the relaxation space and fully enjoy a healing time. The room was spacious with a calm atmosphere, making it very comfortable. There was plenty of room even when spreading out luggage, allowing us

Even if you don't play golf, this Hotel will make you happy. Early in the morning, a deer and its fawn were playing on the green. The bath facilities, including water quality, sauna, showerhead, and amenities, are all highly satisfying. The powder room is always clean—thank

The infinity pool was a wonderful, extraordinary experience—watching the sun set behind Mt. Fuji and enjoying the poolside atmosphere at sunrise. The Plan that included a Sakura parfait was very cute and delicious as well. As for the Room, as someone who loves Prince hotels, it f

We enjoyed both dinner and breakfast in our Room, allowing us to spend a very relaxing time. The meals unique to Hakone were very delicious. The open-air bath was also very clean with a wonderful view. Since it was a private open-air bath, we could take our time and it became a v

The Room was clean, spacious, and comfortable. The meals were also delicious. However, you need to be careful not to take the wrong elevator as it might not lead to your Room.

The service provided by the room attendant during our stay was impeccable. The greetings when entering and leaving the room were perfect. I appreciated the thoughtfulness in the individually wrapped toilet paper. The view from the quiet room was beautiful, with lovely trees

After 20 years, the bath was still great, and although meals used to be served in the Room before, the food was excellent. The staff were all very pleasant. The garden remains as beautiful as it was 20 years ago. While I like the nostalgic feel of the building, it might benefit f

Additionally, the room had its own open-air bath with a great atmosphere that we thoroughly enjoyed. Both dinner and breakfast were perfectly portioned, visually appealing, and absolutely delicious. My wife and I had an enjoyable time throughout our stay, creating wonderful me

A wheelchair was prepared for us from the entrance, and we were able to move smoothly from the front desk to the living room and dining room, allowing us to relax as if we were in a private villa. Thanks to the consistently thoughtful staff in every situation, all of us were able

The service, facility, and meals were all excellent, and I was very satisfied. If I may point out one thing, the hairdryer provided was quite subpar, making it difficult for women with long hair to dry their hair efficiently. I strongly recommend replacing the hairdryers in all

I end up writing the same thing every time, but Chef Morita’s heartfelt cuisine is truly delicious. The staff are wonderfully welcoming, and the Room felt even cleaner and more refreshed than before. Whenever they show me to my Room, they always check the bath water temperature

They also accommodated food allergies and preferences to the fullest extent possible. I saw other comments saying breakfast was disappointing, but for us both the quantity and quality were more than sufficient. We love vegetables, so we would have been happy with even more—but th

The presence of a kotatsu in the room was one of the factors that contributed to our relaxation. The Onsen open-air bath (women's bath) was also a cozy and calming space where one could relax. I would love to return here when I want to unwind again. Thank you for the wonderful ro