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It was my first visit in a while, and the chef’s outstanding cuisine is among the very best in Hakone. True to its reputation, I was impressed by the skill honed through many years of experience as a former sous-chef at Auberge Au Mirador. From check-in to being shown to my Room

This was my first time staying here, and the Facility was excellent. The staff were incredibly kind, making it a very enjoyable vacation. The food was delicious, and I was completely satisfied. I stayed in a DX Cabin, which had enough space for one person. However, the lighti

As expected from a "Welcome Baby" accommodation, amenities, kids' room, and cutlery were well-prepared. The room and large public bath were spacious, which made our grandchild very happy. The staff treated us exceptionally well. Being a long-established large Onsen hotel, we were

) and the morning buffet are beyond reproach. Also, when checking out, seeing the housekeeping staff preparing the rooms with such cheerful energy to welcome the next guests always lifts my spirits as well. Next time will likely be a Multiple Night Stay at year-end, and I look fo

Furthermore, used dishes were not promptly cleared away during breakfast service—this gave me a slightly negative impression of hospitality at the restaurant. While I found both the room and overall hotel atmosphere excellent, improvements in Onsen facilities and breakfast servi

I also fully enjoyed FUJIYA French at its finest, including veal sweetbreads with mushrooms in a puff pastry case, double consommé soup, Rossini-style Japanese beef tenderloin, and Crêpes Suzette. My son enjoyed both the outdoor pool unique to this season and the indoor pool, whi

The overall design sense of the facility is excellent. The open-air bath in the Room is spacious and offers a very pleasant view. The staff's hospitality is outstanding. The complimentary beer, alcohol, coffee, and sweets in the lobby are also wonderful. The Japanese-style dinn

There was plenty of room even when spreading out luggage, allowing us to relax comfortably. The bed was also comfortable to sleep in and effectively relieved fatigue. Furthermore, access to major tourist spots in Hakone is excellent. Popular spots like Gora Park and Owakudani ar

Even if you don't play golf, this Hotel will make you happy. Early in the morning, a deer and its fawn were playing on the green. The bath facilities, including water quality, sauna, showerhead, and amenities, are all highly satisfying. The powder room is always clean—thank

We stayed to celebrate our wedding and wanted a different kind of experience, especially the infinity pool. We were happy to receive congratulatory words at the front desk. The infinity pool was a wonderful, extraordinary experience—watching the sun set behind Mt. Fuji and enjoyi

The staff at the front desk, restaurant, and Shuttle Service drivers were all very accommodating, making my stay pleasant. For dinner, starting at 5 PM came with a complimentary drink, so I enjoyed sake and a highball, and the meal was very delicious. The view of Mt. Fuji from

This was my third stay, the first in several years. We stayed here for our first Onsen trip with three generations of our family, and we thoroughly enjoyed both the food and the Onsen. This time, we were especially excited to have a Room with a beer server (lol). Mr./Ms. I,

We soaked in the Onsen, enjoyed a delicious dinner in a spacious dining area, and the next morning relaxed again in a massage chair while watching the beautiful sunrise. This is our favorite Accommodation as a couple in our 70s. We will visit again to unwind. Thank you very muc

With a spacious walk-in closet, washroom, and bathroom, it feels simple, clean, and relaxing. Of course, the Onsen is also wonderful. - The French course dinner and wine selection in the dining room were absolutely delicious and satisfying. This Hotel is always my choice when

The service, facility, and meals were all excellent, and I was very satisfied. If I may point out one thing, the hairdryer provided was quite subpar, making it difficult for women with long hair to dry their hair efficiently. I strongly recommend replacing the hairdryers in all

I had a very pleasant and elegant stay. The public bath was clean and comfortable, and the open-air bath had a charming atmosphere that was truly relaxing. For dinner, I chose teppanyaki and enjoyed the delicious dishes with creative touches. The hairdryer in the room was a

Conveniently located within walking distance from Hakone-Yumoto Station, perfect for strolls and shopping for souvenirs. As the accommodation is not crowded, you can relax both in the bath and dining area. The meals are seasonal, featuring plenty of local ingredients and are de

The facility was impeccably clean, the large public bath was spacious with a variety of options, and the private open-air bath in our room was exceptional. The meals were incredibly delicious, with beautifully arranged dishes that delighted both our eyes and taste buds. All a