สถานีไคเซ × สิ่งอำนวยความสะดวกของโรงแรม·เรียวกังได้รับการประเมินในระดับสูง - 2หน้า

This was my third stay. Although it is your 6th anniversary, the entire facility felt very clean, and the changing room in particular was spotless. It was sparkling clean and very pleasant. The meals were also delicious. Last time I borrowed a magnifying mirror and a hair iron, and this time they had already been prepared for me—I was truly impressed by such attentive service. Next time, I would love to stay again and bring my daughter’s family as well.

I had always thought that if I were to stay in Hakone, it would be at Suishoen, and my wish finally came true—I was able to visit at last! It was exactly the Accommodation I had imagined, and I could truly feel the high quality in every aspect, making for a very fulfilling stay. I was especially looking forward to the meals—not only were they delicious, but they were also a feast for the eyes. Both dinner and breakfast were wonderful. That said, the corn rice at dinner felt a bit overdone; I think simple corn would have been enough. The Room was more spacious than I expected and very relaxing, and I thoroughly enjoyed the bath with a footbath feature. Above all, the staff’s thoughtful hospitality was outstanding—this was an Accommodation where I felt truly comfortable.

This was my first stay. I thoroughly enjoyed the drinks, of course. I wasn’t expecting much from breakfast, but I was pleasantly surprised by how delicious it was. As soon as I got home, I booked again right away. Thank you very much. A squirrel even came to visit outside the window.

I found this place because I wanted to stay at an Onsen with my dogs. It turned out to be an absolutely wonderful trip. We were very satisfied. The Facility was impeccably well equipped, and the private pool and sauna made it even better. Hakone-Yumoto Station is within walking distance, so we could take a stroll to shop for souvenirs. If I have the chance, I would love to stay again.

From the warm welcome on arrival to the heartfelt send-off at departure, it felt like a dream. The service was exceptionally attentive, and the food was truly delicious—we were completely satisfied. The hot spring was wonderful; we enjoyed a relaxing soak at night under the stars and in the morning while basking in the sunrise. We will definitely stay again. Thank you very much.

The hot spring water is simply outstanding. Meeting the friendly and kind proprietress is also one of the highlights. I’ll be back again later this year. Thank you for everything!

This time, we visited Lake Kawaguchi and Hakone for the first time, looking forward to seeing Mt. Fuji as part of my wife’s birthday trip. Although it was too cloudy to see the Mt. Fuji we had hoped for, we stayed at Setsugetsuka Bettei Suiun in Hakone and were able to fully enjoy the area. Our Room was a Standard Fourth, and it was very practical and well maintained with thorough cleaning, so we had a comfortable stay. The Onsen was at just the right temperature for me and left me feeling refreshed from the core, and it was also great to be able to use L’OCCITANE shampoo. For dinner, being able to choose the main dish and rice during the meal felt like a thoughtful service that let us decide based on our appetite. Breakfast offered such an abundant variety that we were so full we couldn’t even eat lunch afterward. The after-bath lounge area, along with complimentary drinks and snacks on each floor, was also a welcome service whenever we felt a little hungry. The staff’s hospitality was polite and easy to understand, which left a strong impression on us as well. After checkout we went to Gora Park, and at that time a parking staff member kindly advised us that taking the mountain railway one stop would allow us to walk downhill from top to bottom more easily—very helpful advice for an older couple like us. We hope to come back soon for our “I want to see Mt. Fuji with my own eyes!” revenge trip, and when we do, we would love to stay with you again.

It was a very comfortable stay. The French dinner was outstanding, and we were truly satisfied! The bread was also excellent. We hope you will maintain this level of quality. The bath and the room layout were well designed, and we felt thoughtful attention to detail from the guest’s perspective. We would love to visit again.

We visited with our 3-month-old baby. As it was our first trip with a child, we were anxious at first, but thanks to the warm hospitality and flexible support, we were able to relax and enjoy our stay. We had made a Reservation for a dinner course at the restaurant, and I was worried that if our baby cried it might disturb other guests. The staff continued to reassure me with thoughtful words, and I was especially impressed by how quickly they arranged to change the latter part of the meal to room service. I’m truly grateful to the kind female staff member who took care of us at dinner! Because of this heartfelt service, we decided to make our next Reservation with a Hyatt property as well. Thank you very much!

• I’m very sorry for the late review. Thank you for a very comfortable stay. Thank you to all the staff for your kindness and support. I’ll be back again, and I look forward to staying with you next time!

As a returning guest, I’m impressed every time by the wonderful meals and the staff’s hospitality. I truly enjoyed the rich, flavorful cuisine, and I deeply appreciate the staff’s thoughtful care. This is an Accommodation I want to visit again and again. Thank you.

We usually travel as a couple a few times a year, mainly to Hakone, but this time we stayed one night at “Rinpo Kiryū” for our first family trip, including several celebrations. We have had the chance to visit many Accommodations, but we have never encountered one as wonderful as this—everything from start to finish was truly moving. We arrived about an hour before check-in time, yet we were warmly welcomed without hesitation. From the lovely commemorative photos for our celebration to the heartfelt message card with a photo, we were touched by the surprise hospitality and thoughtful care. We are genuinely grateful to have made so many unforgettable memories for our family trip. Thank you very much. Above all, what deserves special mention is the exceptional hospitality of the staff. From greeting us on arrival to seeing us off at the end, every moment was outstanding, and we were able to spend a truly relaxing time. Our assigned staff member was incredibly kind and always smiling; we enjoyed chatting with them, and our whole family was impressed by their attentive care down to the smallest details. The guidance around the property—like a paradise far removed from everyday life—was also thorough and considerate, and everyone we met greeted us with warm smiles that put us at ease. The Room was very spacious and kept beautifully clean. The bed was also ideal for us—comfortable without sinking in or feeling overly soft. (My wife is quite particular about beds and rarely says this at other Accommodations; I was surprised when she said she wanted to stay another night and didn’t want to go home yet.) During our stay, there was a private open-air Onsen bath exclusively for our Room with free-flowing water from 100% natural source spring water—no added water or heating—from the rare Dogashima Onsen source said to be “legendary,” so we could enjoy an Onsen soak anytime we liked. In addition, there is an indoor hinoki Onsen bath, a private sauna, and even a pool, which allowed our family to enjoy many different experiences together. Both dinner and breakfast were delicious; each dish was beautifully presented with great care and full of creative ideas from the chef. There were also many staff members on hand—the service felt perfect. In my experience so far, it’s rare to find an Accommodation where service is this attentive in every respect. More than anything else, being able to stay at “Rinpo Kiryū” became a wonderful experience for our family. Thank you again very much. We would love to visit again.

We had a relaxing stay as a couple. The service was excellent, and the property was kept very clean. The meals were especially outstanding, and we could really feel the care and passion of the kitchen staff. Everything was beautifully and thoughtfully presented, and the flavors were superb. We also enjoyed a variety of desserts, which made us very happy. We would love to visit again. Thank you very much.

This was my first stay here. I happened to learn about Bansuiro on TV, and I was finally able to stay. At check-in, a staff member prepared matcha for me. It was very delicious. When I went out, just as I was about to put on my shoes, a staff member brought over a chair—I felt the service was truly attentive. The hot spring is an alkaline simple spring that left my skin smooth and felt wonderful. Dinner also reflected the chef’s dedication; it included matsutake mushroom dobin-mushi, which gave a real sense of the season, and everything was delicious. It was very quiet during my stay, and I could relax at ease. I would like to stay again.

Each meal came with a note from the head chef, and both breakfast and dinner were delicious and beautifully presented—a real feast for the eyes as well. The late-night ramen was also excellent. There was a drink bar too, which we enjoyed before and after meals. Many of the staff were young, but everyone was kind and seemed well trained. Since we stayed multiple nights, we declined housekeeping, but we would have liked the towels to be replaced without having to ask. We are repeat guests and would definitely like to visit again.

Thank you again for a wonderful stay. This was our first drive in our new car and also our first stay at Gora Kadan, but we were met with heavy rain. Even so, thanks to the warm welcome from all the staff, your help with loading and unloading our luggage, and your thoughtful care for my mother-in-law, all of our worries disappeared and we were able to enjoy a comfortable stay. We sincerely appreciate your attentive hospitality. We would love to stay again.

From check-in to check-out, every staff member we met was kind and attentive, and they responded to all of our requests. We were completely satisfied. Breakfast and dinner were buffet-style, and the selection was excellent as well. We stayed to celebrate my mother’s 88th birthday, the highlight of this trip, and it became a truly memorable day worthy of the occasion. As Vacation Club owners ourselves, we were reminded why Hilton stands out. Thank you very much.

We stayed for 3 days and 2 nights. The allergy accommodations were excellent, and although I may have caused you some extra trouble, I truly felt how attentive your service was. We’d love to stay again.

It was my first visit in a while, and once again I had a very comfortable stay. At meals, you kindly accommodated ingredients I need to avoid for health reasons by removing them or substituting alternatives. I’m sure it was extra trouble, but the food was truly delicious. I also really enjoyed chatting with the staff. As last time, the service left a lasting impression. I would love to visit again.

I stay in Hakone every year. This Hotel was relatively affordable among those in Hakone with private open-air baths in the guest Rooms, so I made a Reservation without high expectations. But the service was extremely attentive, the Room was very clean, and the Facilities were exceptionally well maintained... In short, it exceeded expectations by far. The staff’s sense of distance was very comfortable, and thanks to that I had a truly relaxing stay. I’m sincerely grateful. Thank you very much.