สถานีรถไฟชิน-มัตสึดะ × ที่พักพร้อมอาหารจานเดียวตามสั่งการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

With the risk of torrential rain bands being widely discussed, I considered canceling the trip altogether, but I’m truly glad I decided to visit HAKONE NICA. The calm, high-quality Facility, the silence where outside noise never bothered me at all, the thoughtfully crafted menu and outstanding execution of every dish—and wine and Japanese tea pairings that complemented each course perfectly. Everything was exceptional, and it was a stay I could genuinely be satisfied with. Above all, what impressed me most was the staff’s warm smiles and hospitality.

We usually travel to the Hakone area a few times a year as a couple, but this time we stayed one night at “Rinpo Kiryuu” on our first family trip, which also included several celebrations. Although we have had the chance to visit many Accommodations, we have never encountered one as wonderful as this—everything from start to finish was truly moving. We arrived about an hour earlier than the check-in time, but they welcomed us warmly. From a lovely commemorative photo for our celebration to a heartfelt message card with the photo attached, we were touched by the surprise hospitality and thoughtful care. We are truly grateful that we were able to create so many unforgettable memories of our family trip. Thank you very much. What deserves special mention above all is the outstanding hospitality of the staff. From greeting us on arrival to seeing us off at the end, every moment was exceptional, and we were able to spend our time at ease. Our assigned staff member was genuinely kind and always smiling; we enjoyed chatting with them, and our whole family was impressed by their attentive care down to the smallest details. The guidance around the property—like a paradise filled with an extraordinary atmosphere—was also thorough, and everyone we met greeted us with smiles that put us at ease. The Room was very spacious and kept beautifully clean. The bed was comfortable for us—not too soft or sink-in—and ideal for a great night’s sleep. (My wife is quite particular about beds and rarely says this at other Accommodations, so I was surprised when she said she wanted to stay another night and didn’t want to go home yet.) During our stay, there was an open-air Onsen bath exclusively for our Room with free-flowing water from 100% private source spring—no added water or heating—from the rare Dogashima Onsen spring often described as “legendary.” We could enjoy Onsen baths anytime we liked. In addition, there was an indoor hinoki Onsen bath, a private sauna, and even a pool, so our family could enjoy many different experiences together. Both dinner and breakfast were delicious; each dish was beautifully presented with great care, filled with creative ideas and thoughtful touches from the chef. There were also many staff members on hand throughout our stay—the service felt perfect in every way. Based on all of our past experiences, it’s rare to find an Accommodation where service is this attentive. Above all else, being able to stay at “Rinpo Kiryuu” became a wonderful experience for our family. Thank you again very much. We would love to visit again soon.

This Hotel feels like a private villa that always welcomes you home. There is no open-air bath, but the Onsen is quiet and relaxing. The tasteful design makes it easy to unwind. We’ve been having more meals and drinks in the living room, and it would be even more enjoyable with a bit more variety on the menu. The Shuttle Service from Odawara is very convenient.

The bar counter was wonderful, and we enjoyed many cocktails. When we shared our preferences, the bartender created drinks on the spot, making it a truly enjoyable experience. The champagne brunch we had been looking forward to was a luxurious moment with breathtaking views. We were able to relax at the bar during café time and in the Onsen until the 2:00 PM check-out, making for a very satisfying stay. We would love to visit again.

Thank you very much for your kind hospitality. The pleasant service from the staff, the open-air bath in the large public bath, and the Onsen in our Room were all very satisfying. If we have another chance, my husband and I would love to try the French cuisine next time. However, we were disappointed that the toilet in our Room did not flush well. Thank you very much.

Traveling with kids, we really appreciated having futons in a Japanese-style Room. The kids’ area also had crane games, capsule toy machines, and a ball pit. The bath was amazing—we didn’t even have time to enjoy the manga corner... We had such a great time that we wanted to extend our stay. We were also very happy with the 11:00 check-out time. We’d love to stay again as a stopover on our trips. We were satisfied with the Facility, and all the staff provided excellent service. Just one downside: Our Room was right in front of the smoking room, and our child didn’t like it.

My daughter and her spouse, who came from afar, stayed at the accommodation. It was helpful for me as I didn’t have to prepare bedding at home, and they seemed to have enjoyed a comfortable stay using the large public bath.

My monthly staycation is usually at a Hotel in my local Minato Mirai area, but this time I went a bit farther to Hotel Indigo Gora. I drove there alone, and the winding mountain roads in Hakone were a little tiring. I arrived before check-in and planned to relax at the footbath, but as soon as I parked in the outdoor lot in front of the Hotel, a staff member came right away and helped with my luggage. The welcome drink and Umaibo snack were a nice touch, and being able to check in comfortably while seated is one of those pleasures you expect from a Hotel of this class. When I entered my Room with the staff’s guidance, I couldn’t help saying, “Beautiful!” out loud. It’s a compact Hotel with around 100 rooms, but the Japanese-modern design—combining a raised tatami area with beds—was truly charming. I usually prefer modern Hotels, but this stay reminded me how calming and appealing Japanese-modern style can be. For dinner, I ordered à la carte at the on-site restaurant. The shrimp, scallops, and abalone in the bouillabaisse were surprisingly tender; the burrata was rich and paired perfectly with tomato and basil. The white wine went down easily. Since I don’t eat much, I also appreciated having à la carte options instead of only set courses. The bath in my Room was spacious, and I was able to fully enjoy the Onsen at leisure. The breakfast buffet also impressed me in both variety and quality—especially the green beans dressed with sesame sauce, which tasted far better than anything I could make at home. Even as someone who eats lightly (and can be picky), it was more than satisfying. The hospitality from everyone on staff was excellent, and the entire property was beautiful and comfortable. It was a wonderful Hotel that made me want to return again.

There were many types of open-air baths and the views were wonderful, and I was also able to use the baths at Hotel Okada, which made my stay very satisfying. The amenities were well stocked, and it truly felt like everything was taken care of. There were also plenty of entertainment areas such as a manga corner and a game corner, and I felt that no matter how much time I had, it wouldn’t be enough. The meals were also very elaborate, with both presentation and taste being excellent. Shishito peppers were used in the seasonal green vegetable tempura, and they were quite spicy so I struggled to finish them on their own, but everything else was delicious. I stayed in a Japanese-Western style Room on the 3rd floor. The view from the window felt open and expansive, with mountain ranges and the townscape below.

This was my first visit to Hakone. The serene, nature-rich environment and the beautifully renovated interior of the facility and Room made for a very comfortable stay. The open-air bath was wonderful, allowing us to relax while enjoying views of the trees. The Japanese-Western style Room we stayed in with our beloved dog had a dining table, allowing us to enjoy a luxurious dinner in the Room, which was highly satisfying. The tatami area in the Japanese-style room was new and spacious, providing a relaxing atmosphere. Our dogs seemed delighted with both the spacious Room and the dog run. The staff members, including those from overseas, were all very kind and provided heartfelt service that left a great impression on us. We are grateful for how this trip added color to our journey through Hakone during its beautiful autumn foliage season. We look forward to visiting again during another season!