สถานีรถไฟชิน-มัตสึดะ × อันดับที่พักเด่นด้านอาหารทะเลมีคะแนนอาหารสูงโรงแรม·เรียวกัง

This was my second stay. I visited with my parents, the three of us. The bath is on the small side, but the Onsen water quality is excellent—personally, I think it’s far better than most Onsen. Meals were the highlight for me, and the cuisine here is outstanding, on par with kaiseki in Tokyo. With plenty of seasonal ingredients, everything tastes wonderful and you can truly enjoy each dish. It was a very relaxing one-night, two-day stay.

I sincerely appreciate the Hotel’s warm hospitality. From the moment I was greeted, I felt a heartfelt welcome. The attentive care at check-in, the attention to detail in every meal, and even the complimentary green tea at check-out all reflected the Hotel’s genuine commitment to guest service. Wonderful! If I have the chance to visit Hakone again, I would definitely like to stay at this Hotel again.

From the moment we boarded the elevator to the Ryokan from in front of Sounzan Station, it was an exciting experience. The Accommodation and all the staff welcomed us with a warm atmosphere, and everything—the Room, the carefully prepared meals, the Onsen, and the views—was wonderfully soothing. We were able to spend a slow, quiet, luxurious time. Thank you very much.

This was our second stay as a couple. Just like last time, all the staff were friendly and attentive, and it reminded us what a wonderful Hotel this is. The Room and bath were of course lovely, but what truly stands out at this Hotel is the food. Since the menu lists only the ingredients, we try to imagine what will come—and it’s always even more creative than we expect, which makes it so much fun. Every time, we’re amazed by the presentation, combinations, and flavors, and my husband and I enjoyed dinner saying, “They’re geniuses.” And the paired wines are incredible! They’re so delicious that we’re surprised every time. We were happy to spend such a wonderful time here. We will definitely be back!

Thank you very much for taking such wonderful care of our entire family the other day. We are truly grateful for your thoughtful hospitality in every detail. ・Your warm congratulations on our special occasion, along with the kind consideration that perfectly matched our eldest son’s preferences, deeply moved all of us. ・Thanks to your care, we were given a truly lovely Room, and we were able to relax wholeheartedly while surrounded by the warmth and scent of wood. ・With your thoughtful arrangement that allowed us to enjoy handheld fireworks, we were able to create the best summer memories unique to this season. ・Every dish was carefully prepared and absolutely delicious, and everything was served at just the right timing in line with our pace. Above all, the staff member who served us spoke with us warmly and cheerfully throughout with a bright smile, making mealtime even more vibrant and memorable. ・Both throughout the building and in our Room, everything was spotless down to every corner. The soothing Onsen, lush greenery, and gentle fragrance throughout the property helped us unwind and forget our everyday busyness. Thanks to your understated yet heartfelt hospitality, it became an unforgettable stay for our family. We would love to visit again as a family in another season. Thank you very much for everything.

The hot spring water is simply outstanding. Meeting the friendly and kind proprietress is also one of the highlights. I’ll be back again later this year. Thank you for everything!

The service and the Room were excellent! We wanted to dine nearby and could only make a Reservation for 3:00 PM, so we contacted you in advance to let you know we would arrive before check-in, and you kindly accommodated us in various ways. The Room was relaxing, the Onsen was wonderful, and above all, breakfast—centered on local seafood—was so satisfying that we ate far too much. We would love to stay again.

This was my first stay at Suishoen, and it was truly wonderful. For dinner, we happened to be offered an open slot, so they kindly changed our meal from kaiseki to teppanyaki. We chose teppanyaki, and it turned out to be absolutely the right decision. Watching the chef cook right in front of us was entertaining in itself, and each dish was carefully prepared—everything was genuinely delicious. Not only the meat, but also the seafood and vegetables were excellent, and we enjoyed every course without getting tired of it. The pacing of the meal was perfect, and the portions were just right—not too much or too little—so we could enjoy everything through to the end. Breakfast was also very luxurious with a great variety of dishes. Being able to enjoy such a substantial breakfast in the morning felt special, and it was a completely different kind of indulgent time compared with our usual mornings. Not only dinner but breakfast left a strong impression as well. The best part for me personally was the private Onsen in our Room. I could soak whenever I wanted and relax without worrying about anyone else, so I ended up using it many times. Having an Onsen in your Room really is unbeatable. The Ryokan had a calm atmosphere overall, and we were able to take things slowly throughout our stay. The staff were polite and attentive, responding pleasantly to everything we asked for. It’s an Accommodation I’d want to stay at again if I come back to Hakone. The only small issue was that my wife didn’t find the hair iron among the amenities suitable for her. That part was slightly disappointing, but aside from that we were very satisfied. Overall satisfaction was high across the food, Onsen, Room quality, and service—highly recommended if you want a luxurious place to unwind at a relaxed pace. We will definitely stay again.

The Okinawa Fair and the tuna carving show were amazing! This was our second visit during summer vacation, and it was so delicious that we’d love for you to hold it again next year. The open-air bath in the Room was also very comfortable, and no matter how many times we visit in a year, we never get tired of it. The warm smiles and attentive hospitality from the proprietress and all the staff are so comforting and relaxing that every time we come, we find ourselves wanting to return again soon. We’ll be back before the end of the year—thank you very much.

My second stay, following last winter. Last time I came by car. After sightseeing at Owakudani and other spots, I followed the navigation system and didn’t really know where it was, but this time I used the mountain railway and was surprised to find it was very close to Sounzan Station. Even on the walk from the station, I felt welcomed by a pleasant breeze and birdsong, and arrived at the Accommodation in great spirits. The attendant who looked after us was the same as last year. Their cheerful manner and excellent timing in serving meals were unchanged. The Room and shared areas were just as spotless as before—not a speck of dust—making everything feel wonderfully refreshing. The open-air bath assigned to each Room is located a short distance away, and ours was excellent again this time. With cuckoos calling more beautifully around this season, I could truly relax in both sound and hot water. The meals were delicious as before: a soup with pike conger eel (hamo) and junsai; seasonal ingredients like Manganji peppers with superb seasoning; gourd “kaminari-boshi,” which I hadn’t tasted in ages; plus breakfast highlights such as the vegetable salad and dressing, perfectly grilled salted salmon (both seasoning and doneness), and fresh yuba served at just the right moment. An Accommodation I’d love to return to for its hospitality.

Walking from Hakone-Yumoto Station while browsing for souvenirs, then passing through the main street lined with shops, it was also a delight to reach the Accommodation while being soothed by the lush riverside scenery. The all-you-can-drink service during our stay was also great, with a wide selection including draft beer and sparkling wine. For dinner, we chose the seafood shabu-shabu Plan, and it came not only with several kinds of fish but also scallops and crab; there were plenty of vegetables as well, and everything was delicious. The other dishes were served in small portions so we could enjoy a variety of items, and they looked beautiful too—we enjoyed them very much. Breakfast was also colorful and wholesome, with steamed vegetables, grilled fish, rice accompaniments, and more—delicious food that felt gentle on the body. Neither meal felt lacking at all, but it also wasn’t so much that we couldn’t finish—just the right level of fullness. The Room was clean, comfortable, and easy to relax in. The view from the Room was green and pleasant as well, though artificial fencing made it slightly disappointing. The Onsen was comfortable in temperature and very relaxing in both the large public bath and the private bath. The ice pops after bathing were also a welcome service. All of the staff had wonderful smiles and were kind throughout our stay, making us feel very comfortable. We would love to stay again. Thank you very much.

Our Room attendant was extremely attentive and had a great sense of humor! The meals were delicious, and both the Room and the open-air bath were wonderful!! It was my girlfriend’s birthday, and thank you very much for arranging the surprise cake and for all your thoughtful support!! She also said it was amazing and that she wants to come again! It turned into a truly fantastic trip—thank you so much!

It was my first stay in several years. Due to my own booking mistake, it was a smoking Room, but the front desk offered to prepare an air purifier; the smell did not bother me that much. The Room was spacious, and I enjoyed the meals—they were delicious. Above all, the staff, including the front desk team, were truly wonderful—always smiling and pleasant. Thank you very much. It made for a very good trip.

My mother and I stayed for one night in August 2026. After we arrived, we were shown to the larger Room. We truly appreciated this unexpected kindness. The garden was beautifully maintained, and we thoroughly enjoyed a relaxing time there. Every dish was delicious, and the portions were just right—not too much. The cuisine was classic and seasonal. After the bath, we went to the lounge, where there was a wonderful selection of art books and magazines, and the complimentary drinks were excellent. The mountain views and garden from there were so beautiful that they made us forget our everyday fatigue. The service felt just right—neither too close nor too distant. Since it was drizzling the next day, we were also grateful for the service of being driven to the Hakone Open-Air Museum. One suggestion: it would be even better if the labels for the shampoo and conditioner in the bath area were easier to understand (other older guests also seemed confused). I would love to visit your new Accommodation near Mt. Fuji as well. Thank you very much.

We stayed here on a trip with our dog, and the Room was exactly as advertised as dog-friendly. It was spotlessly clean, and we didn’t need to bring anything from home other than our dog’s food and leash. We could easily cook meals in the Room and eat whenever we liked, and everything was delicious. This was our second time using Rakuten STAY after Nikko, and we’d love to stay again.

The Room had a private Onsen with an amazing view, and being able to soak in it again and again was truly soothing. My wife and I also had a wonderful time together. Thank you very much for your courteous, kind service, including the teppanyaki dishes we ordered additionally. Reservations are rarely available, but if possible, we would love to stay at this Accommodation again.

We stayed here during the Obon holiday. Check-in was from 15:00, but we arrived around 13:00. When we asked to check in early, they kindly agreed without hesitation. After checking in, we told the Ryokan staff that we were heading out to sightsee around Yumoto Station, and they offered to take us from the Ryokan to Yumoto Station with a free Shuttle Service—much appreciated! The Room size, Facility features, and amenities were all excellent. We used the bath in our Room twice (morning and night), and also enjoyed both the large public bath and a private bath—four baths in total. The meals were outstanding in both quantity and quality. From the front desk staff to everyone we passed in the hallways, their warm smiles made our stay truly comfortable. A calm, adults-only atmosphere—classic Ryokan style with a luxurious touch. We will definitely stay again when we visit Hakone.

We were very satisfied with everything—the staff’s service, the atmosphere of the Accommodation, and the meals. We had an unexpected issue on our side, but they responded kindly and supportively, and we are truly grateful.

My monthly staycation is usually at a Hotel in my local Minato Mirai area, but this time I went a bit farther to Hotel Indigo Gora. I drove there alone, and the winding mountain roads in Hakone were a little tiring. I arrived before check-in and planned to relax at the footbath, but as soon as I parked in the outdoor lot in front of the Hotel, a staff member came right away and helped with my luggage. The welcome drink and Umaibo snack were a nice touch, and being able to check in comfortably while seated is one of those pleasures you expect from a Hotel of this class. When I entered my Room with the staff’s guidance, I couldn’t help saying, “Beautiful!” out loud. It’s a compact Hotel with around 100 rooms, but the Japanese-modern design—combining a raised tatami area with beds—was truly charming. I usually prefer modern Hotels, but this stay reminded me how calming and appealing Japanese-modern style can be. For dinner, I ordered à la carte at the on-site restaurant. The shrimp, scallops, and abalone in the bouillabaisse were surprisingly tender; the burrata was rich and paired perfectly with tomato and basil. The white wine went down easily. Since I don’t eat much, I also appreciated having à la carte options instead of only set courses. The bath in my Room was spacious, and I was able to fully enjoy the Onsen at leisure. The breakfast buffet also impressed me in both variety and quality—especially the green beans dressed with sesame sauce, which tasted far better than anything I could make at home. Even as someone who eats lightly (and can be picky), it was more than satisfying. The hospitality from everyone on staff was excellent, and the entire property was beautiful and comfortable. It was a wonderful Hotel that made me want to return again.

Although we stayed for only one night, we were very satisfied. We were able to forget the hustle and bustle of the city, relax, and enjoy being surrounded by nature. The staff were wonderful, and it was an Accommodation we would like to visit again. Thank you very much.