สถานีเคเซอิอุเอโนะ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

Very close to Ueno Station. It was raining and I had a suitcase, so this distance was a huge help. The Room has been renovated, and both the toilet and bathtub were very clean. I would like to stay here again.

The Room was more than sufficient for spending the night alone. The bed was spacious, and the mattress was supportive—not too soft or prone to sinking—so it was extremely comfortable. The bathtub is quite compact. For some reason, the elevator hall on the second floor has no ceiling and was exposed to the rain, so it was wet. It wasn’t an issue with light rain, but it could be difficult in heavy rain. Since the microwave is located in the breakfast service area, it had been put away by morning. They warmed up my convenience-store soup in the kitchen, but I was told not to eat it at the breakfast venue and to eat it in my Room instead. They also stored my luggage even before check-in, which I really appreciated because I didn’t have to carry a large bag around. Thank you very much.

We stayed one night while visiting the National Museum of Nature and Science and the zoo with our two children. The building is old, but it’s within walking distance of Ueno Station and Ameya-Yokocho, with plenty of restaurants and convenience stores nearby. They can store your luggage, the Hotel staff were kind, there’s a large public bath, Child Sharing Existing Bedding is free, free drinks are available, and there’s an amenity bar. Our kids had a great time!

The location was great. There was a 7-Eleven nearby, which was convenient. The Hotel Facilities aren’t new, but there were no inconveniences at all during my stay. However, at night I could clearly hear the sound of the neighboring room’s shower head hitting the wall, and in the morning I could hear voices in the hallway and doors opening and closing quite loudly. Also, I stayed on the 4th floor and felt that the water pressure weakened when multiple people were bathing at the same time. Basic amenities were available in the lobby, so it wasn’t a problem. I relaxed until right before checkout time, and the housekeeping staff’s greeting and smiles were very nice. I’ll consider staying here again when I come to Ueno.

I stayed on Sunday night, and it was a quiet Hotel that didn’t feel like it was right in the middle of Ueno, so I was able to relax. The Room was spacious and clean, with thorough housekeeping, and the Hotel felt very well maintained. I would like to stay here again when I visit Ueno.

The Room is stylishly designed so it doesn’t feel too small. The Soup Stock Tokyo soup and bread were delicious, and I really enjoyed them at check-in when I was a bit hungry. I had a comfortable stay. It’s conveniently close to Ueno Station, and I was able to relax. Another highlight was the spacious shower booth, which made it even more enjoyable. I’d like to stay again.

I used the facility for a day stay. Since the large public bath with an open-air bath was available from 3:00 PM, I used it. I was able to relax while soaking in the Shigaraki-ware ceramic bath. I will use it again.

I contacted the Hotel to let them know I would be late for my scheduled check-in time, and they kindly assured me it was fine, which was a huge help!\nThe Hotel interior was beautiful, and the Room was very comfortable.\nI will definitely stay here again when I come back!!

I stayed here to coincide with my parents’ trip to Tokyo. I have a special attachment to Ueno Park, so I was hoping for a Room with a nice view, and I was truly happy that you arranged a top-floor Room with an excellent view. Thank you very much. Because I have trouble walking long distances and using stairs, it was a huge help that the Hotel is directly connected to Ueno Station, making getting around very easy. For anyone with mobility issues, I think this is the only choice among Hotels in the Ueno area. The Italian breakfast was also delicious, and I was surprised to be able to enjoy large mussels first thing in the morning. Since it’s next to an expressway, I wondered if the air quality might be poor, but inside the Hotel was clean and comfortable.

I chose this place for its convenient location near the station and affordable price. I didn’t have high expectations for the Facility, but the Room was spacious and clean, and both the bed and bedding were excellent. The front desk staff were polite and kind—thank you very much. I stayed with a friend, and they were satisfied as well. I would like to stay again.\nSince Wi‑Fi is available only as a rental, I gave fewer stars, but honestly it feels like a full 5 out of 5.

When I entered the Room and looked outside, the brilliantly shining Tokyo Skytree was right there—I don’t get to visit Tokyo often, so seeing it made me very happy. Thank you for this dreamlike stroke of luck.

I’ve stayed here before—have the rooms been renovated? It felt like the bathrooms and other water areas were cleaner than last time, which made my stay very comfortable. I think the complimentary breakfast offers a satisfying amount and selection, especially for women. They also store luggage before check-in and after check-out, which is a huge help since the location near Ueno Station makes it easy to end up with lots of shopping bags. I’ll definitely stay here again when I’m in town.

This was my second stay. The location is excellent, and since I only needed a place to sleep after a live show, the discounted rate with a 10:00 PM check-in was exactly what I wanted. They also store your luggage before check-in, which is very helpful. Last time I stayed on Friday and this time on Saturday. The outside noise (drunk people shouting) wasn’t an issue before, but this time it was pretty bad—though it quieted down before midnight. As mentioned in other Reviews, it didn’t bother me last time, but this time I woke up to the voices of the delivery company across the street starting around just before 8:00 AM. I think this probably depends on whether your Room faces the street. That said, it’s very convenient overall, so I’ll stay again. Thank you.

Just steps from the Ginza Line exit, it was convenient for bar hopping and sightseeing. The front desk staff were helpful, and the Hotel and Room were clean, quiet, and comfortable.

I chose this Hotel because it offered a great value Plan. Since it's new, the Room was spotless and very satisfying. There was a kettle and instant coffee provided, but while there were plastic cups, there were no paper cups suitable for hot coffee, which I found puzzling. The absence of a desk and only having a table seemed different from typical business hotels. Although I thought the noise from the first-floor okonomiyaki restaurant might be bothersome, my Room on the third floor was surprisingly quiet once I closed the door. However, the Hotel entrance is directly connected to the restaurant without any partition. If you enter or exit late at night or early in the morning when no staff is present at reception, you have to pass through what feels like an empty restaurant after hours. This made me worry about potential unauthorized access by someone with ill intentions—though perhaps this concern is unnecessary.

As we didn’t have large suitcases, there was no inconvenience and it didn’t feel cramped thanks to the luggage rack and other amenities. The Room had only a shower booth, but it was more convenient than a shower curtain setup, and the toilet was separate, so there were no issues. Personally, I would have liked another type of towel in a different size. The mattress was great and I slept comfortably, and the large mirror was convenient for two people to use. Breakfast met my expectations; I was surprised they had sparkling wine available, but I enjoyed it. I’d like to stay again if I have the opportunity.

Convenient location with spacious rooms. Highly recommended, and we plan to book again for our next trip to Tokyo.

Excellent location near the station with great convenience. As expected, the Room was spotless and beautiful. The pillow was very comfortable. The front desk staff were polite and wonderful. I would definitely stay again.

We were upgraded to a larger Room free of charge. It was clean with almost no issues, and considering the price, it was an unexpectedly great deal. The only issue was that the shower temperature control valve would not move, so the water stayed cold and the shower was unusable.

During my previous stay, I don't think there was a breakfast service, but I was able to enjoy breakfast at the café two doors down from the accommodation, which was great. It was light but sufficient for women to feel satisfied. The room also had all the necessary amenities. However, for the upcoming season, I would appreciate having a humidifying air purifier available. The location is very convenient as it is close to JR Ueno Station.