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Both the location and the Room quality are excellent. It is quiet, and once you are in the Room you cannot hear the noise of the city, making it an ideal environment to relax and recover from fatigue. The service is attentive without being intrusive, and it is a comfortable Hotel. Most guests are international travelers, so it feels almost like being abroad. There is a convenience store on the first floor; it can get crowded, but it is very convenient.

It was a compact, easy-to-use Room. The showerhead, hair dryer, and shampoo amenities were all ReFa, which was great. However, it was disappointing that the bathroom had not been fully cleaned. Since it’s close to the station, I’d like to stay again if I have the chance.

I had imagined a large Hotel in a great location with lots of people, but the spacious interior was quiet, time passed at a relaxed pace, and it had a calm atmosphere. The lounge was very comfortable, and the Ibasho space was also so pleasant that I hardly stayed in my Room (lol). I was very satisfied. Thank you for taking care of me. I’d like to make another opportunity to return again.

I was planning to check in late, but it was very helpful that you contacted me on the day to confirm my check-in time.

Because there was availability, I was able to stay on the ladies-only floor. Both the room and the women’s bath had ReFa hair dryers. The numbering for Ikebukuro Station’s underground exits was hard to understand, and since the Hotel has two entrances, I got a little lost at first. However, when I went out after check-in, I realized that a subway exit is right next to one of the entrances.

The room was even cuter and more stylish than the photos on the reservation page. The TV allowed casting, and the table had casters, making it convenient to arrange as desired. The water server is only available on the 4th floor, so those with a room on that floor are lucky. However, hallway noise and smells were occasionally noticeable. My room faced the road, but outside noise was not an issue. Breakfast was slightly expensive but excellent in both quality and quantity. I chose a seafood bowl, but the raw egg looked delicious too, and there was also morning porridge available. I'm glad I had breakfast here!

I was able to relax and unwind at a very leisurely pace. It was a stay that truly made me think, “As expected of Hilton!” I rated the Facility 4 points because the Room doorstop is located in front of the suitcase storage area, so I bumped my foot and hurt it every time I took my luggage out, which is why I deducted a point.

There were not many Japanese guests, and using the lounge was very comfortable. Thank you for accommodating our Room request as well—it made this a truly memorable trip and workation. We had cocktails on the first floor; everything was delicious and the atmosphere was great. In the lounge, we also saw some guests we don’t usually encounter… Some young overseas travelers had poor manners at times, but a kind word from a female staff member in the hall lifted my spirits. Because this stay was so wonderful, I made a Reservation for the Hyatt in Yokohama at the end of this month. I had avoided visiting before because I wanted to stay away from Shinjuku’s crowds, but thanks to its excellent location next to the Tokyo Metropolitan Government Building, it has a great atmosphere and is a lovely Hotel I would definitely like to visit again. Thank you very much.

Although it was an east-facing Room, the view was wonderful, with a full panorama of the city center. I would definitely like to stay again.

We stayed here for our first overnight trip with our 1-year-old. The baby amenities were well stocked, and we had a wonderful holiday relaxing and letting our child play in the water in the open-air bath. It would have been even better if the lounge drinks included a cafe latte, but we’ll bring one next time. We’d love to stay again.

I had a very comfortable stay. Thank you very much to all the staff.