สถานีฮิบาริโอกะ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

I was overwhelmed by the number of books at first. There is also a spacious garden, and the surrounding environment is wonderful—an ideal place to relax on a trip. The Room was clean and well maintained, and it felt very comfortable. Next time, I would love to book a Multiple Night Stay and unwind even more.

At check-in, we were told our Room had been upgraded—what a wonderful surprise. Thanks to that, we were able to enjoy an even more relaxing stay than usual. Also, my husband accidentally left something behind, and you contacted us promptly before he even noticed. We are truly grateful for your kind help and support.

Although it was my first stay, I felt safe because it is women-only. The toilets and washrooms were clean, and the sleeping area had very comfortable mats, so I slept soundly. I was also truly grateful for the free drinks, ice pops, and the morning curry service. That corner is on the 4th floor, and having to take the stairs was a bit tough, so I’m giving the Facility 4 stars—but I would like to stay again.

I stayed here for an event in Mitaka, the neighboring station. It was very convenient being close to the station, and both the property and my Room were very clean—I was extremely satisfied. The selection of amenities was more than sufficient, and I was happy to find a wide variety of bath salts. I also appreciated the complimentary coffee service, especially that I could put a lid on it and take it back to my Room. The front desk staff were all very pleasant and greeted me with smiles, which made me feel at ease during my stay. If I have another chance to visit this area, I would definitely choose this place again. This is a Hotel I can recommend to friends as well. Thank you very much.

I chose this place because it has a free coffee server (lol), but the amenities and coin laundry facilities were also excellent. The Room was spacious with wood flooring, and best of all, the emergency exit door connects directly to the Room! It gave me incredible peace of mind knowing I’d be safe even if something happened. Also, thank you to the front desk staff for kindly and carefully helping by looking up various bus options for the next day. Also, thank you to the front desk staff for kindly and carefully helping by looking up various bus options for the next day. It was a wonderful Hotel with everything taken care of, so I was very satisfied! However, the bathroom didn’t feel as clean as I’d hoped, and since there’s a busy road in front of the building, you can still hear traffic noise even with double-pane windows—which was a bit disappointing. *I think this can’t really be helped since the building itself is quite old.* Still, considering how top-class and well-equipped the services are at this price, I would definitely stay at this Hotel again if I have another chance!

It was close to Ikebukuro Station, and being directly connected to the station meant we didn’t have to worry about the heat while getting around. The Room was just the right size for two people, and the sofa and luggage space were convenient, so we had a comfortable stay. Breakfast was a Japanese buffet where you could choose a main dish, and side dishes were served in small bowls you could pick up yourself, which felt clean and satisfying. We will definitely stay again.

Although it is a little away from the city center, Mitaka Station is the nearest station and it offers convenient access from Shinjuku. The Room meets Richmond’s reliable standards and is comfortable. Breakfast at Sizzler is also highly recommended.

Thank you for providing a baby crib—we were able to sleep well.

I had an errand in Kichijoji and was able to stay here again. The front desk staff are friendly, and it’s comfortable—one of my favorites!

The Room was thoroughly cleaned and spotless, and there was also a women-only relaxation room, so I had a very comfortable stay. I would like to use it again. Thank you very much.

I stayed for three nights with my son during summer vacation to watch baseball at Belluna Dome for three days. The building is old, but the staff were courteous, the location is close to the station, and there is a 24-hour supermarket in front of the station—everything you need is nearby, so we had no problems at all. I would like to stay here again if I have the chance.

This was my second stay. Once again, the Chinese cuisine was delicious, and the large public bath and open-air bath were wonderful. The view of Lake Tama is also very relaxing. I was impressed by the staff’s warm, friendly hospitality. I also enjoyed chatting with the gentleman on the breakfast staff. Since it’s close to home, I’ll keep coming back.

This was my second stay, and I was very happy with the courteous service from the staff. I also appreciated the complimentary coffee service. I would like to stay one more time within this year.

I stayed for two nights to attend an event in Tokyo. Since it’s right in front of the station, getting around was easy, and it was a great help that they stored my luggage both before check-in and after check-out. The front desk service and all staff were pleasant, making the stay very comfortable. I could also tell the Room had been carefully cleaned. With thoughtful services like bottled water, a breakfast buffet, and a 24-hour coffee machine, I was able to relax and enjoy my time. I stayed in a non-smoking Room, and I appreciated that smoking floors were clearly separated. I’d like to stay here again.

It was very clean and comfortable. Part of the Room wallpaper was designed in the Hotel’s signature yellow, and monochrome photos were displayed, creating a very stylish atmosphere. The unit bath was also spacious. It is almost directly connected to the station, and the location was excellent. I would like to stay again if I have the opportunity.

Both the front desk and the lounge offered exceptionally warm, pleasant service—rare for a Hotel—and it really helped me relax. Since I was on a lower floor, getting around by stairs was easy and convenient. As I booked the premium type, I could also use the lounge with complimentary drinks (including alcohol), which almost felt wasted on a simple business trip. If you plan to have dinner in the lounge, I recommend adding an à la carte dish (the buffet is average). Unfortunately, the overall behavior of Japanese tourists at that time wasn’t great (nothing that can be helped). One concern was that there was quite a strong vibration noise coming from somewhere on an upper floor until late at night, which would make it hard to relax during the day.

On the first day of a three-day weekend, I had an unexpected work assignment and struggled to find a hotel in Tokyo. Even after expanding my search area, I only found standard business hotels with no meals included at exorbitant prices like 30,000 yen. Just as I was about to give up, I found this hotel with a smoking room available. The reviews were mostly positive, so I decided to book it. The price was incredibly reasonable at 7,400 yen with breakfast included. Although I mistakenly got off at JR Niiza Station and had to take a taxi from there, everything else was satisfactory. While the building is old and has the feel of an older business hotel overall, as mentioned in the reviews, it was very clean and well-maintained without any issues. The front desk staff were polite and accommodating. If given another opportunity, I would definitely consider staying here again!

I originally planned to stay with two people, but it became just me, so I canceled and rebooked a single Room. At that point, only smoking Rooms were available. Since this Hotel allows cancellations until the last minute, I left a comment with a small hope that I might be able to get a non-smoking Room. Shortly after making the Reservation, I received a call offering a non-smoking Room across from the washing machine area, and I gladly accepted. I was also emailed that I could park even before check-in, which was truly helpful. The Room was clean and well maintained, and I slept comfortably. The calls and emails made me feel the staff’s kindness and consideration. If I have another chance to visit the area, I would love to stay again.

It was very convenient—about a 5-minute walk from the station! There’s also a supermarket nearby, so it’s easy to shop for food.

We stayed here for our child’s tournament. They kindly stored our luggage, which was a big help! We were welcomed by a thousand paper cranes, a letter, and little rubber ducks in the bath. We’d love to stay again if we have the chance.