สถานีอุเอกิ × มีคะแนนอาหารสูงโรงแรม·เรียวกัง

We stayed for a Multiple Night Stay of four nights. This Accommodation is extremely pet-friendly. We visited with both a dog and a cat, and they both seemed relaxed and happy. There are plenty of pet amenities, plus a dog run and more. We could stay with complete peace of mind, and all the staff clearly love animals, which made our time here truly special. The Japanese staff were wonderful as expected, and the international staff were just as polite—so courteous you’d think they were Japanese—always with warm smiles. It made us feel that the training and working environment here must be excellent. The staff deserve well over five stars. Meals are à la carte, so you can choose whatever you like each day in any amount you want. That was especially appreciated for a Multiple Night Stay, and everything was consistently above average in taste. They offer a great balance of Japanese and Western options, so we never got bored. Everything was delicious every day. Alcohol—including drinks at the evening bar—and beverages in the Room refrigerator are all inclusive, which is reassuring for those who drink. Also included was 30 minutes of spa treatment per day; I even received a massage, which was genuinely healing. The Room size was neither too large nor too small—perfect for two people—and the layout was practical and easy to use. The hot spring water left our skin smooth and glossy; it was excellent. Both the indoor bath and open-air bath are free-flowing from the source, and we could adjust both volume and temperature using only natural hot spring water. A true luxury. These days many Hotels and Ryokan allow smoking only in designated areas, so being able to smoke on our private terrace attached to the Room is something smokers will really appreciate—especially when you want to enjoy a drink on the terrace while having a smoke. Because the terrace is surrounded by high walls, our cat could also go out for walks safely. Cats tend to run off easily, so it’s rare to let them stroll freely like that; this was another great point. Our cat enjoyed it very much. It was our first time visiting Kikuchi City. There are many wonderful places nearby such as Kikuchi Gorge, and Aso is less than an hour away as well, making sightseeing very convenient. Since there is a university stable near this Accommodation, there may occasionally be a slight animal smell. However, that isn’t an issue caused by this Accommodation itself—and given that this is an Accommodation people choose specifically because they love animals enough to travel with pets—I think it’s simply something not worth worrying about (and it didn’t bother me). This is a fantastic Accommodation where you can truly relax with your pets. Thank you very much.

With a free-flowing natural hot spring bath in the Room, in-room dining, and a massage chair, everything can be enjoyed without leaving your Room. This is the best place for a stay-in retreat! We chose the Gourmet Light Meal Plan, and it was just the right amount for us in our 60s. A highly recommended Accommodation.

We were completely satisfied with the hospitality, cuisine, and Onsen at this Accommodation.

We stayed to celebrate a birthday anniversary. The hot spring water was excellent, and the amenities were well stocked. In the bathroom refrigerator, there were small sherbet treats (for heatstroke prevention?), along with water and tea. At dinner, there was a surprise that made us very happy, and we were able to spend this special time in a meaningful way. Thank you very much.

On June 8, my spouse and I met friends from Kumamoto and had a great time eating and drinking together. They upgraded our Room to a higher grade, and my sauna-loving husband was very satisfied. We will definitely stay again. Thank you for your hospitality.

A well-balanced breakfast gave me the energy to head to work, and the large bath helped me unwind after a long day. Despite the clean Room and convenient location, the price is reasonable. There are no excessive amenities, but all necessary services are well provided, making my business trip comfortable. They also handled taxi arrangements with great care, and I felt it was a Hotel where I could stay with peace of mind. I was also satisfied with the user-friendly in-Room features such as a TV that shows how crowded the dining area and large public bath are, as well as an air purifier.

I stayed for two nights. Both the service and the Room were comfortable, and I was able to relax. The staff’s courteous service was especially impressive. The location is excellent, with an airport bus stop right in front of the Hotel, making access very convenient. From the Room, I enjoyed a beautiful view of Kumamoto Castle. With my support for the recovery in mind, I would definitely like to stay here again when visiting Kumamoto.

I stay here almost every month for regular errands. They have all the amenities, Facilities, and services you need for travel—truly a long-established Hotel. By chance, Kuyoan was fully booked at Saturday dinner time. Since I was traveling solo, I took a seat at the bar counter, and it was surprisingly comfortable. It’s actually relaxing and recommended for solo guests. However, it was truly disappointing to see that several à la carte items—once flawlessly complete at the time of the reopening—have disappeared from some of the less in-demand meals.

The staff were courteous and guided us smoothly upon entering the lobby. The Room was a comfortable size, and it was kept very clean. The location is just off Kumamoto’s shopping arcade, so it’s easy to explore the area even at night. It’s also within walking distance of Kumamoto Castle and tram stops, making it very convenient for sightseeing. Breakfast offered a wide variety of dishes, including several local Kumamoto specialties. We stayed for a Multiple Night Stay (2 nights), and we appreciated that the menu changed. One point to note is parking. The affiliated parking lot is a bit far from the Hotel and comes with an additional fee. If the parking lot across the street could be used instead, it would be more convenient for guests traveling by car. Overall, this is a Hotel you can choose with confidence for sightseeing or business in Kumamoto.

As last year, I stayed in the Castle Suite with my daughter. It’s a Room that any young child will absolutely love. It features two Kumamoto Castle-themed bunk beds, a slide, plenty of toys, Kumamon figures, an oversized TV, and a hinoki cypress bath. The refrigerator was stocked with complimentary drinks—both alcoholic and non-alcoholic—so while my child played, I could relax and fully enjoy some downtime.

Right in front of Sakura-machi Bus Terminal, it’s an ideal location for getting to the airport and other destinations. The Onsen was comfortable, and breakfast was excellent with local specialties!

My first impression was the female receptionist. Even before check-in, she kindly explained how to use the parking lot and store our luggage, and also introduced the amenities, recommending a shampoo and conditioner. She was friendly and very cheerful, which made me feel glad I chose this Hotel. The Facilities were well equipped—welcome drinks, massage chairs, and more. I also enjoyed the breakfast. I always make sure to have breakfast at Hotels, and I especially like Hotel curry; here it was horse tendon curry (I think), and it was delicious. I will definitely stay here again.

As it was my first stay, the parking area and the route from the parking area to the lobby were a bit difficult to find, but it was a very satisfying Hotel. The Room size was just right, and above all, its cleanliness was what I found most satisfying. It also felt luxurious and made me feel like I was wealthy. This is a Hotel I would definitely like to use again.

I stayed here for the first time, inviting two friends from out of town. I had heard great reviews from people who had used Yuya Suizen and was told it was worth visiting at least once. The staff’s hospitality was excellent, and the Room was clean and extremely comfortable. The hydrangeas in the lounge and throughout the property, along with the furnishings, were tasteful and beautiful. Breakfast was delicious, and we had a truly happy time! I’d love to come again with my family.

I always enjoy staying here. This time, I tried the breakfast for the first time and was very satisfied with the wide variety of menu options.

This was my first trip to Kumamoto, and I stayed here. What surprised me most was the front desk staff’s customer service—very polite, calm, and attentive without being pushy. It was on par with high-level Hotels in Tokyo—if anything, it felt even warmer and more comfortable. Specifically: the way they greeted us upon arrival, their thoughtfulness, and service tailored to each guest’s situation. (When we arrived in Kumamoto, it was raining heavily and we gave up sightseeing, so we reached the Hotel a bit early. Even then, they immediately brought us towels and helped us with the check-in process.) They also greeted us with smiles when we went out in the evening and in the morning. Their attentiveness at checkout as well. I truly felt they were professionals. Both the Room and the bath were completely satisfying. I would love to stay here again when I visit Kumamoto. Thank you very much.

The staff provided excellent service, from our arrival to meal service. The large public bath and the Room were very clean, and the food was delicious, making our stay very comfortable. It became a wonderful memory of our family trip. Thank you very much.

This was our second stay. The new Room had a private indoor bath, and we were truly satisfied. Dinner was French cuisine, and every dish prepared by the delightful chef was perfectly seasoned and absolutely delicious. We would love to visit again.

The building seemed a bit old, but it was well cleaned and felt very tidy and comfortable. I stayed for one night and two days. On the first day, I used the adjacent Agannasse baths. The variety of cold-water baths was great, and there was also complimentary coffee. The next morning, I used the large public bath before departure, which was also very nice. I only had the breakfast buffet, but there was a wide selection and everything was delicious.

Made a last-minute Reservation the day before. On a whim, I hoped it might help support the recovery efforts even a little—and we were even upgraded to a Room one rank above what we had reserved. The Facility showed its age, but we had the large public bath almost to ourselves and were able to relax. The food was delicious, and the portions were just right. It felt homey, and the staff were very pleasant, making it a great trip.