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I planned a trip to Fukuoka as a birthday treat for myself, and I had a very comfortable stay at the Miyako Hotel. The Facility and Room were, of course, wonderful, but what I remember most is how courteous and kind all the staff were. Even as a foreign guest, they treated me warmly and gladly accommodated several requests. Thanks to them, it was truly a pleasant trip. I sincerely appreciate it.

It’s been a long time since I felt this kind of excitement. I was truly fulfilled by the meticulous, sophisticated design—much like how I felt when staying at Le Royal Monceau in Paris. The service struck the perfect balance, and the high-quality, distinctive room atmosphere and design made it genuinely relaxing.\nBeyond the guest room, the large rooftop jacuzzi we used at night was wonderful, and the garden beside the first-floor restaurant—with its towering palm tree—was also superb. It’s impressive to see it maintained to this level.\nEven after about 20 years, this standard is remarkable. This is exactly what people mean by a Hotel you’ll want to return to. My sincere thanks to all the staff who must work hard every day to keep everything so well maintained.

I visit Fukuoka often, but this was my first time staying here. The Plan was reasonably priced, and the location in front of Hakata Station was very convenient. Although it was a single Room, it had been renovated and was clean, so I had a very comfortable stay. The amenities were well stocked and really helpful. The lobby staff were also excellent. With more foreign-owned Hotels increasing these days, I was reminded once again how pleasant and wonderful the attentive hospitality and service unique to Japanese city Hotels can be. I would like to stay here again.

I often choose JR-affiliated hotels for their convenient locations near stations. After enjoying the Blossom in Oita, I stayed here on a business trip to Hakata. Of the three options, I chose the Premier with the HAKATA Floor, which includes access to the top-floor lounge. While there isn’t a full food service like you’d find in a typical city hotel lounge, it was very convenient and easy to use for me—such as having matcha prepared as a welcome drink and being able to use it for extended hours. It was also fun that they offered a variety of local sweets, and the sweets provided in the room were delicious as well. I rated the facilities 4 points only because the large public bath happened to be crowded and I couldn’t fully relax—not really the hotel’s fault—but I thought it would be nice if there were a system to check restaurant and bath crowd levels from the room (as is sometimes available). (The in-room bath had a lovely woody aroma—I should have used that instead.) Breakfast on the 2nd floor made it easy to adjust portion sizes, and with comfortable sofa seating, I enjoyed an unhurried morning. There are plenty of dinner options nearby, and it felt like a safe area to go out alone at night.

I stayed here the night before taking the train to Yufuin the next day. It was conveniently located near Hakata Station. I would like to stay here again next time.

This time I couldn’t reserve a corner Room, but the twin Room was still very comfortable. The Room is always kept clean, but this time there was leftover ice cream from the previous guest in the freezer. That was disappointing. However, I believe this was just an accident, and every time I stay here it is always clean and comfortable. It’s also very close to Hakata Station, so the location is extremely convenient. I will stay here again.

Access, the Room, service, amenities, and more were all very satisfying. However, the buffet-style breakfast was not great—especially because dishes that ran out were not replenished, which made it feel like we were eating leftovers and was disappointing.

I’m a returning guest, and every time I’m impressed by the excellent service from the front desk staff. Of course, the location is great, but I also love how clean everything is, including the Room, and how well maintained it feels down to every detail. I also like that each Room is categorized by its theme color. Thank you as always.

From the moment we checked in, we received the warmest welcome. After a long trip from Tochigi Prefecture, we were tired, but your kindness truly touched us. During our stay, we spoke with the front desk staff several times, and everyone was full of hospitality, making our stay very comfortable. The Room was also very clean, with the bath and toilet separated. Thanks to your hotel, we were able to fully enjoy our first trip to Fukuoka. Thank you very much!

Because the bathroom and toilet are separate, the three of us were able to stay comfortably and relax. There were three beds, so we had plenty of space. The breakfast buffet offered a wide variety of options and was very satisfying. The shuttle bus to Hakata Station was also very helpful.

I stayed for two nights on a business trip. It’s a very clean Hotel. The location is convenient, and the bath is spacious. It was also helpful to be able to check how crowded it was from the Room. The staff member I happened to interact with was kind as well. I had breakfast at the Hotel restaurant, but I’d be happier if the selection were a bit more appealing. One disappointing point was that the sink in the Room was dirty. There were many dark stains—almost like ink—so much so that I wondered if someone had dyed their hair there. I assumed it might be a stain that wouldn’t come off, but as I used the sink, it actually came off easily. That made me think it may have been missed during cleaning. Since the entire Hotel was so clean, it felt like a shame. Overall, I’m satisfied, and I think I would stay here again even if I come back to Hakata next time!

This is my favorite Hotel that I always stay at least one night when traveling to Fukuoka. The rooms feel a bit small, but they are clean and the location is very convenient. The view from the open-air bath in the large public bath was great, and I was very satisfied again this time. During this stay with my baby, they even prepared adorable baby amenities, which made me very happy. I truly appreciate such thoughtful attention to detail. Although the breakfast selection seemed slightly reduced compared to a few years ago and was a bit disappointing, it is still an excellent Hotel overall that makes me want to stay again.

Conveniently located on a main road near Hakata Station’s Chikushi Exit, making it very easy to access—yet it was surprisingly quiet. I stayed in a top-floor room, which was very spacious and spotlessly clean. Everything you might need is available near the front desk. I was especially happy to find makeup remover cream, toner, emulsion, a toothbrush set, a hairbrush, and even face masks provided. There was also a wide variety of tea bags. All the front desk staff were cheerful and welcoming. What I appreciated most was that there is no cancellation fee until the evening of the day of arrival. Since live events can be canceled at short notice, this really helps. It was a wonderful hotel. I’d love to stay again. Thank you very much.

I stayed for one night on a business trip with breakfast included. Some newer hotels in the same price range may be clean and modern, but their streamlined, cost-cutting approach can feel a bit impersonal. Hotel New Otani truly lived up to its reputation—both the service and the breakfast reflected the pride of a long-established hotel. Being welcomed with an in-person check-in after a long journey was genuinely comforting, and the carefully prepared breakfast—more like dining at a traditional Japanese restaurant—was a completely different experience from the typical crowded buffet venue, offering a peaceful start to the day. This time I was shown to a room on the top floor. While some aspects do feel slightly dated compared with newer international hotels, the calm furnishings and well-stocked amenities (coffee, skincare items, etc.) were very satisfying. Also, having a Japanese restaurant on the same floor as my room—and being able to have breakfast there—was excellent, as it spared me from having to wait for elevators. One small point: I also used the parking lot. Although I received a discount card at check-in, I was still charged when exiting. It’s possible I missed part of the explanation at check-in, but I would have appreciated knowing in advance how much the discount would be and how much I would need to pay upon exit. That said, thank you very much for your warm hospitality. I would gladly stay again.

The parking location was a bit difficult to find during our car trip. However, the reception staff and parking attendants kindly guided us, and we were able to park without any issues. We only had breakfast, but it was very delicious—possibly the best among all the accommodations we've stayed at!

Conveniently located right next to Hakata Station, this Business Hotel is excellent in every respect. Breakfast offered a wide variety of options, including Fukuoka specialties, and everything was delicious.

It was in a great location, close to Hakata Station, with convenience stores and popular restaurants nearby. The Room wasn’t very large, but it was nice. The bathroom and toilet were separate, so I could relax and enjoy a comfortable bath. I could hear hallway noise, voices, and some rattling sounds from the neighboring Room (maybe doors opening and closing?), which bothered me a bit, but that was about it. The lobby drinks were also much appreciated!

Conveniently located near Hakata Station. The Room was spacious, and it was comfortable even for three people. The breakfast buffet featured dishes made with Kyushu ingredients, and the steamer basket had dim sum. All of the main dishes looked delicious, so it was hard to choose. Thank you for the wonderful meal. The front desk staff were also friendly and welcoming with a smile. I would like to stay here again next time.

Although it’s located along a main street, the Room was very quiet despite what I expected. Perhaps because it was a weekday, I wasn’t bothered at all by hallway noise, doors opening and closing, sounds from the neighboring Room, or even the ventilation fan and air conditioner—I slept very well. The Room had calm wallpaper and a luggage rack, and the counter-style table along the window was very convenient to use. The bathroom was spacious and extremely clean; I was genuinely impressed by the housekeeping staff’s work. The lobby is connected to the café next door, so I could wait until check-in with delicious coffee in a relaxed atmosphere. Above all, it was reassuring to be able to speak clearly with the front desk staff in their quiet, calm voices. It’s just off Watanabe-dori, so access to Tenjin, Hakata Station, and the airport is great—and being able to get to the dome on a single bus makes the location perfect! The amenity tea was very tasty; if there had also been coffee, it would have been a perfect 5 stars. I’ll stay here again when I come back to Fukuoka.

I’d heard the breakfast at Hotel Hokke Club was good, but it was surprisingly delicious. The menu was full of local specialties, including mentaiko, motsunabe, and fried chicken seasoned with ago-dashi. The Japanese dishes were especially excellent. There was also a great selection of drinks—I’d never stayed at a Hotel that offered almond milk. I made an almond milk latte with espresso, just like a Starbucks-style drink. Beyond the meals, the front desk staff were kind and helpful, and they took great care of us when storing our luggage after checkout. A very satisfying stay at this Hotel.